P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 6, 2018 #1 Hi team, need your advise to fix issue with this kb installation. thanks :banghead:
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 6, 2018 #2 here is CBS.log for your attention. Attachments CBS.zip 333.6 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 9, 2018 #3 Hello and welcome! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB4284826 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
Hello and welcome! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB4284826 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 10, 2018 #4 Hi. here is the log file needed. Attachments SearchReg.zip 55.6 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 10, 2018 #5 Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file, save it to the Desktop and extract it. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log. Attachments Fixlist.zip 46.6 KB · Views: 1
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file, save it to the Desktop and extract it. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log.
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 11, 2018 #6 Hi team, the installation failed and log are attached as requested. Attachments Desktop.zip 676.1 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 11, 2018 #7 Can you please export the whole CBS folder for me?
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 13, 2018 #8 Hello, thanks for the reply. attached all the log files required. thanks Attachments CBS(1).zip 6.2 MB · Views: 0 FilterList.zip 241 bytes · Views: 0 CbsPersist_20181210145924.zip 6.1 MB · Views: 1 CbsPersist_20181209175201.zip 6.1 MB · Views: 0 CbsPersist_20181207113326.zip 5.8 MB · Views: 0 CbsPersist_20181206154548.zip 591.9 KB · Views: 0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 13, 2018 #9 Hi! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB4284826 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
Hi! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB4284826 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 14, 2018 #10 hi. this was provided earlier on this post 12-10-2018, 08:59 PM
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 14, 2018 #11 pendekar penyu said: hi. this was provided earlier on this post 12-10-2018, 08:59 PM 12-10-2018, 08:59 PM Click to expand...
pendekar penyu said: hi. this was provided earlier on this post 12-10-2018, 08:59 PM 12-10-2018, 08:59 PM Click to expand...
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 14, 2018 #12 I need to verify that it has been removed.
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 18, 2018 #13 Hi, looks like i can't run FRST64 on the laptop as AV blocking it. is there any other ways?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 18, 2018 #14 Temporarily disable AV and run the steps I proposed.
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 18, 2018 #15 i'm unable to perform that as it's required local Admin. is there any other ways?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 18, 2018 #16 How did you provide the info the first time?
P pendekar penyu Member Joined Dec 6, 2018 Posts 10 Dec 19, 2018 #17 same way but this time AV blocking it.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 19, 2018 #18 Very strange. Try installing KB4284826