Windows 7 Security Update Failure

DM1 · Dec 3, 2018

Windows update fails for Monthly Security updates

FRST log attached , SFC /SCANNOW , SURT and DISM Healthcheck run

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-03 14:33:15.310
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 5
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2018-12-03 14:34:05.744
----------------------EOF-----------------------

Sysnative Windows Update · Dec 7, 2018

Hello and welcome! Do you still need assistance?

DM1 · Dec 9, 2018

Yes , assistance is still required

Sysnative Windows Update · Dec 9, 2018

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

DM1 · Dec 9, 2018

Uploaded on Login - Dropbox

Sysnative Windows Update · Dec 11, 2018

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste 6.1.7601.23418;6.1.7601.23714 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

DM1 · Dec 11, 2018

View attachment SearchReg.txt

Created and attached

Sysnative Windows Update · Dec 13, 2018

Is KB4015549 installed on the machine?

DM1 · Dec 14, 2018

Yes is it is installed

Sysnative Windows Update · Dec 14, 2018

Install Update with DISM

Download this update and save to your desktop. The file name will be Windows6.1-KB4015549-x64.cab.zip.
Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4015549-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

DM1 · Dec 16, 2018

Running the dism command returns a error 87 , screen shot attached

Sysnative Windows Update · Dec 16, 2018

Use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4015549-x64.cab\Windows6.1-KB4015549-x64.cab

DM1 · Dec 17, 2018

Update failed and still showing error when SURT running

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-17 21:43:31.119
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2018-12-17 21:44:04.503
----------------------EOF-----------------------

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-12-16 23:34
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23714_none_0d42cb02f32fdc7a
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23714_none_0d42cb02f32fdc7a.manifest x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23714_none_0d42cb02f32fdc7a
Summary:
Seconds executed: 626
Found 2 errors
CSI Manifest Zero Length Total count: 1
CSI Missing Identity Total count: 1
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23714_none_0d42cb02f32fdc7a.manifest

Sysnative Windows Update · Dec 17, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
Code:
tags around the log to break up the text.

Afterwards, run SURT again and attach CheckSUR.log.

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Windows 7 Security Update Failure

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