B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 13, 2018 #21 hi the link for process monitor below, the new thing that the windows update failed to search for updates :) https://wetransfer.com/downloads/0fd346497bdd8352291d9a704e32b61c20181213185352/902f8cf29d075d9f638498e54fc83ea020181213185352/d21a30
hi the link for process monitor below, the new thing that the windows update failed to search for updates :) https://wetransfer.com/downloads/0fd346497bdd8352291d9a704e32b61c20181213185352/902f8cf29d075d9f638498e54fc83ea020181213185352/d21a30
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 13, 2018 #22 What happens when you try searching for updates?
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 13, 2018 #23 hi the error is that "windows could not search for new updates" error 80072EE2 thanks bassem
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 13, 2018 #24 Can I see the CBS.log?
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #25 hi pls find the link https://we.tl/t-BBpNqS1Y1w
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #26 ProcMon in the previous post was launched while searching for updates?
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #27 softwaremaniac said: ProcMon in the previous post was launched while searching for updates? Click to expand... Yes it was
softwaremaniac said: ProcMon in the previous post was launched while searching for updates? Click to expand... Yes it was
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #28 Could you temporarily remove your AV software completely and retry searching for updates?
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #29 No luck still after removing AV
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #30 Create a new Admin account, call it Test and give it administrator privileges. Log in, and retry from that account.
Create a new Admin account, call it Test and give it administrator privileges. Log in, and retry from that account.
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #31 Still no luck after creating new account and trying to install the update
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #32 Try it from Clean Boot: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Try it from Clean Boot: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #33 No luck still after clean boot
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #34 Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log. Attachments Fixlist.txt 541 bytes · Views: 2
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. 6. Try updates and if any fail, attach CBS.log.
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #35 pls find attached Attachments Fixlog.txt 4.8 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #36 Please retry checking for updates.
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 15, 2018 #37 Update failed below latest CBS https://wetransfer.com/downloads/0268b176627ce6f4f54465782ecc750920181215204302/91df845f872ef53f866b776eff0eb2ff20181215204302/98b3c5
Update failed below latest CBS https://wetransfer.com/downloads/0268b176627ce6f4f54465782ecc750920181215204302/91df845f872ef53f866b776eff0eb2ff20181215204302/98b3c5
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 15, 2018 #38 Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer Yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service and just provide the link here.
Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer Yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service and just provide the link here.
B bastarodos Active member Joined Dec 2, 2018 Posts 28 Dec 16, 2018 #39 pls find attached checksur and persist Attachments CheckSUR.persist.zip 4.9 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 16, 2018 #40 Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments Fixlist.txt 79 bytes · Views: 2
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.