1. #1

    Question Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Hello there, I have been trying to install several updates I had for a few weeks, and today I managed to install some of them, one by one.

    Now I have this 3 remaining ones that I can't install for some weird reason that I am not aware of.

    The KB4467107 is a recommended one and the "KB2592687 and KB4467108" are optional ones.

    In attachment I send my CBS folder compressed, before getting the folder, I stopped the service, delete everything, started the service again and tried the install of updates again, then I got the folder with a way less size, in order to have the errors more clean to analyze.

    I hope someone here finds the problem, I would be really appreciated, thank you so much in advance!

    PS: I tried the "sfc /scannow" and the "SFCFix" but no issues or corrupted files were found by these tools :/

    CBS.rar

    Thanks!


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  2. #2
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    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Hello and welcome! Please attach C:\Windows\Inf\setupapi.dev.log.


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  3. #3

    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Quote Originally Posted by softwaremaniac View Post
    Hello and welcome! Please attach C:\Windows\Inf\setupapi.dev.log.
    Hi @softwaremaniac thanks for your message, here is the attached file:

    Thanks.

    setupapi.dev.rar

  4. #4
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
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        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Add Missing Package
    1. Click the Start button and type cmd.exe in the search box.
    2. Right-click on the cmd that comes up and select Run as administrator.
    3. Once you are at the command prompt, copy/paste the following line and hit enter.
    pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24231_none_bbe110331f318de2\cpu.inf

    Let me know if it says successfully installed. If it does, try installing the update.


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  5. #5

    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Quote Originally Posted by softwaremaniac View Post
    Add Missing Package
    1. Click the Start button and type cmd.exe in the search box.
    2. Right-click on the cmd that comes up and select Run as administrator.
    3. Once you are at the command prompt, copy/paste the following line and hit enter.
    pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24231_none_bbe110331f318de2\cpu.inf

    Let me know if it says successfully installed. If it does, try installing the update.
    It installed successfully!!
    And the update is already working fine, all updates were applied even the optional ones! Thank you so much for your kind help and time!

    All the best!

  6. #6

    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    Actually every time I check for updates I have the update "KB4467107" to do, it always install successfully, but the update is always there, this is odd.... and it's an update of 31KB... weird...
    In the install history I already have this update installed with success 3 times...
    Hmmmm

  7. #7
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Unable to update KB4467107 and [KB2592687 and KB4467108] - Windows 7 x64

    1. Open an Elevated Command Prompt following these instructions: Elevated Command Prompt

    2. Type in exactly: fsutil resource setautoreset true %systemdrive%\ and press enter.

    3. Wait for the operation of complete (less than 1 minute) and restart your computer.

    4. Restart your computer and see if the problem is resolved.


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