[SOLVED] Cannot install KB4462923 or KB4462927 on Windows 7

justinwong125 · Nov 9, 2018

Hi, After install the update, it rolls back when it's 99% configured.
Windows update said the error code is 800040005.
I tried delete SoftwareDistribution but no luck to solve the problem.
Here is the SFCFix result:

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-11-10 12:04:16.102

CBS folder zip is linked here.

Sorry for my poor english.

Sysnative Windows Update · Nov 21, 2018

Hello and welcome! Apologies for the delay! Do you still require assistance?

justinwong125 · Nov 21, 2018

Yes, with the November update roll out, I still have the same error with KB4467107 update.

Sysnative Windows Update · Nov 21, 2018

tep#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

justinwong125 · Nov 21, 2018

OMG, It works.
Thanks.
But may I know what cause these problem?

Sysnative Windows Update · Nov 21, 2018

Awesome! There was a corrupt registry key I have deleted and recreated on reboot.

justinwong125 · Nov 22, 2018

Hi,
I found that after fix this problem by frst64, my network will be disable when I loaded into Windows.
I need to wait for few minutes or use troubleshooting to fix it.

Sysnative Windows Update · Nov 22, 2018

What does the troubleshooter actually fix?

justinwong125 · Nov 22, 2018

It said fixed the network adapter.
However when I checked the device manager before using troubleshooter, my network card can detect without any problem.
I am using msi h97 gaming 3 motherboard.
Thanks.

Sysnative Windows Update · Nov 22, 2018

Try updating your network driver. My fix shouldn't have caused this as it did nothing but recreate the key on reboot.

justinwong125 · Nov 27, 2018

I think I figure out what happen.
It seems is the KB4467107 update broke my network.
http://support.microsoft.com/en-hk/help/4467107/windows-7-update-kb4467107

Sysnative Windows Update · Nov 27, 2018

Ah, yes! I forgot about that. Thanks for the reminder.

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[SOLVED] Cannot install KB4462923 or KB4462927 on Windows 7

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