[SOLVED] Windows Server 2012 R2 Standard update error (Code 800F0831)

Toopax · Nov 9, 2018

Hi,

I have a Win 2012 R2 x64 that refuses to install updates. (17 updates stucked)
Fails with this error: Code 800F0831

Server is not connected to the internet - runs via WSUS internal server.

I have tried:
1. SFC /SCANNOW - found errors and fixed them
2. Run "Dism /Online /Cleanup-Image /RestoreHealth"
3. Run "SFCFix" - can not be done due to no internet connection
4. CBS and DISM logs attached

Any suggestions?

BR
Toopax

Sysnative Windows Update · Nov 10, 2018

Hello and welcome!

Install Update with DISM

Download this update and save to your desktop. The file name will be Windows8.1-KB4039871-x64.cab.zip.
Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.

dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4039871-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Toopax · Nov 12, 2018

Hello softwaremaniac!

Thank You so much - problem solved :dance:

Best Regards
Toopax

Sysnative Windows Update · Nov 12, 2018

Awesome! Take care!

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[SOLVED] Windows Server 2012 R2 Standard update error (Code 800F0831)

Toopax

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Toopax

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