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  1. #21

    Re: Windows updates repeatedly install and one fails

    Good morning niemiro,

    Just got up for work and will have to run the fix when I get home after 7pm tonight.

    4


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  2. #22
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    Quote Originally Posted by 4on4off View Post
    Good morning niemiro,

    Just got up for work and will have to run the fix when I get home after 7pm tonight.

    4
    No worries :)

    I will be here whenever, and will be happy to see what changes occur when that fix is applied.

    Richard

  3. #23

    Re: Windows updates repeatedly install and one fails

    niemiro,

    I think i did things right and I have attached a copy of the log requested.

    4
    Attached Files Attached Files

  4. #24
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    Quote Originally Posted by 4on4off View Post
    niemiro,

    I think i did things right and I have attached a copy of the log requested.

    4
    You did things perfectly :)

    18337 errors fixed, 15594 still remaining. We are making progress!

    Can you please open up regedit again, and export the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

    Can you then right click on the exported .reg file > Send to > Compressed (zipped) folder, and upload that here for me.

    Thanks a lot!

    Richard

  5. #25

    Re: Windows updates repeatedly install and one fails

    You are right, this is fun!

    Here you go.

    4
    Attached Files Attached Files

  6. #26
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    The more I look at this computer, the more desperate the situation becomes! I dread to think what has happened to the COMPONENTS sub-hive. The only possible explanation I have, and the more I look, the more evidence I find for this, is that there is enormous corruption/destruction in the COMPONENTS sub-hive, a portion of the registry used almost exclusively by Windows Update. From what I can tell, every single update ever installed has become corrupt in the registry. That sort of damage cannot be repaired.

    The only glimmer of hope we have is the System Update Readiness Tool (SURT). This tool is known to be very imperfect. Oftentimes it reports the error somewhere miles away from where the true source lies, e.g. here, where it reports it in the CBS key, but actually it lies in the COMPONENTS sub-hive. Also, it will often miss errors, fail to trace properly (especially here where the registry keys it relies on for tracing are corrupt), and report the true errors only after we "fix" the wild goose chase it has gone on.

    This all sounds very negative, and it is. There is only one, hope, however. SURT works on the same underlying technology as Windows Update. If we can make SURT happy, even if we don't actually properly fix the problem, if we can trick it into thinking the problem is fixed, sometimes Windows Update works.

    This is our final hope. I am going to be completely honest here, and say that the level of corruption you have is beyond almost everyone's ability to repair, and is certainly beyond my ability. SURT wants us to delete *everything*. It has gone on a wild goose chase again, and is asking for the few remaining fragments to be deleted, realising that they are orphaned.

    The only hope left is to trust SURT, delete these last few fragments (and in doing so actually, technically, making the corruption worse), and see if Windows Update works again. It might just. If you are running almost fine with seemingly millions of corruptions, deleting 15,000 orphaned fragments may actually make things better.

    Imagine this as a last ditch effort of merging every update into the RTM image, and hoping that future updates work successfully.

    I will begin preparing the fix. If you are willing to take a slight risk that this may make things worse, I am willing to try our final last ditch effort for making things better.

    Richard

    P.S. You could try a Repair Install, but if the corruption really is this bad, I doubt very much that it will succeed. Only a Clean Install can truly fix this. If you have nothing to lose in one final last ditch effort, then I am with you. If you need this machine running, then I would suggest stopping now, and not risking pushing it over the brink, until you can Clean Install.

  7. #27
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    Re: Windows updates repeatedly install and one fails

    Please see my added P.S.

  8. #28

    Re: Windows updates repeatedly install and one fails

    I understand what you are saying and I am willing to give it a shot. I have backed up the only important stuff (pics) on this pc and if everything else is lost it is no loss at all.

    I am out the door for work here in 15-20 minutes and will be back in 12 hours.

    Thank you again for your willingness to play with this.

    4

  9. #29

    Re: Windows updates repeatedly install and one fails

    Quote Originally Posted by niemiro View Post
    Please see my added P.S.
    Copy that. Willing to proceed.

    4

  10. #30
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    Thanks again for being so amazing to work with :)

    I am not going to have this fix ready within 15-20 minutes, I am afraid. Just a quick heads up so you can plan your time.

    Richard

  11. #31

    Re: Windows updates repeatedly install and one fails

    I figured not and was just letting you know that I wouldn't be applying it until I get home after 7 tonight. Also, this machine is basically being demoted to my testing station as I learn. Which is why I am willing to go as far as we are. This is interesting stuff to say the least.

    Be back in 13 hours.

    4

  12. #32
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    Re: Windows updates repeatedly install and one fails

    Quote Originally Posted by 4on4off View Post
    I figured not and was just letting you know that I wouldn't be applying it until I get home after 7 tonight. Also, this machine is basically being demoted to my testing station as I learn. Which is why I am willing to go as far as we are. This is interesting stuff to say the least.

    Be back in 13 hours.

    4
    The fix is attached below. Please import it.

    After that, please re-run the System Update Readiness Tool, and get me a new copy of CheckSUR.log. This really should be the moment of truth, will it accept it, or will it throw a fit...!?
    Attached Files Attached Files

  13. #33

    Re: Windows updates repeatedly install and one fails

    niemiro,

    Here is the new checksur log you requested.

    4
    Attached Files Attached Files

  14. #34
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    Quote Originally Posted by 4on4off View Post
    niemiro,

    Here is the new checksur log you requested.

    4
    Well:

    "No errors detected"

    How is your Windows Update working? Still broken? Still the same problem (same error codes on same updates)?

    If it still doesn't work, can you please get me a new copy of C:\Windows\Logs\CBS\CBS.log, and a copy of C:\Windows\WindowsUpdate.log, and we will see what Windows Update is moaning about now.

    Thanks a lot,

    Richard

  15. #35

    Re: Windows updates repeatedly install and one fails

    No errors sounds good!

    I ran windows update with the same results. The 5 that say they installed but show back up as ready to install and the 9C48 error for IE9.

    I have attached the to requested logs.

    4
    Attached Files Attached Files

  16. #36
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    No errors is good - it is just a shame that Windows Update still doesn't work!

    Can you please see if you are manually able to delete the following file?

    C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-WindowsVista-x86.exe

    I think this particular file is the source of your IE9 installation problems.

  17. #37

    Re: Windows updates repeatedly install and one fails

    Yes it deleted and is in my recycle bin

  18. #38
    niemiro's Avatar
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    Re: Windows updates repeatedly install and one fails

    Can you please try installing just IE9 again, now?

    Other than that, I will need some more time to think. I was really hoping that fixing those errors would solve these problems...

  19. #39

    Re: Windows updates repeatedly install and one fails

    Didn't think about it till after I responded but yeah same 9C48 error.

    Take your time.

  20. #40
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    Re: Windows updates repeatedly install and one fails

    (8MB - that's gotta class as one of the biggest .reg files I've ever seen!)
    niemiro says thanks for this.

    Noel Paton - Nil Carborundum Illegitemi

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