[SOLVED] Windows 10 Update Keeps Failing -- KB4462919

turtle328 · Oct 28, 2018

My computer has attempted to download the 1803 update releasted on Oct 9th about 7-8 times now failing every time, usually around the 90 percents, it's extremely fustrating b/c every time it seems like its about to update but then it reverts and the cycle just repeats every 2-3 days, in fact it's gonna try to update it again today, which I KNOW it will fail... How annoying! Here's the requested files, I can't wait to get this fixed!

CBS.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Sysnative Windows Update · Oct 30, 2018

Hello and welcome!

Please detach all devices from your computer but the mice and keyboard. If using a lan cable, pull it out. If using a wifi card disconnect it and disable it in BIOS if possible and retry the upgrade.

turtle328 · Oct 31, 2018

Hi! I disconnected a bunch of stuff, retried the update, and still got the same error. I even tried it again without the keyboard or mouse the reverting changes still happened. Also, I was not able to find an option to disable Wi-Fi in the BIOS, I only found it for the onboard LAN which didn't change the connectivity of the Wi-Fi when my PC booted, I assume it only makes it so plain old ethernet doesn't work which I wasn't using in the first place.

Considering it still didn't work with everything else disconnected could the Wi-Fi card be the culprit? If so, how do I disable it with the MSI bios, I didn't see an option absolutely everywhere!

Thanks.

Sysnative Windows Update · Oct 31, 2018

Please provide me with setuperr.log and setupact.log.

turtle328 · Oct 31, 2018

Was not sure where to find those files, but found this article on how: Log files - Windows IT Pro | Microsoft Docs

It mentions they are found in the $Windows.~BT directory in the C drive. However, this folder is noticeably missing even with hidden files toggled on. So, I tried updating again and of course the reverting changes happened again. But, still no files. So, I assume it's doing some weird kind of system restore or something?

So, I'm assuming Windows has no memory of the update happening all. Except I for the update history which is provided in the picture below indicating a total of 11 failed updates so far.

Sysnative Windows Update · Oct 31, 2018

Let me check:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

turtle328 · Oct 31, 2018

OK! Here are the results...

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2018-10-31 23:39:24.444
Microsoft Windows 10 Build 17134 - amd64
Using .txt script file at C:\Users\Alex\Desktop\SFCFixScript.txt [0]








FileScan::
WARNING: There may be further unlisted copies of some of these files on the system.


[0: 1] C:\Windows\setuperr.log
File is untraceable.
 Found: smeludu2DOLsmYUo93xnUYeO/MgOBNHuFeirDeW9XI0=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-10-31 23:39:28.008
Script hash: Ch8q9xMtEG14Y5GRLkihbVO5OYj47uLbMhlmJcnnMTo=
----------------------EOF-----------------------

turtle328 · Oct 31, 2018

Oh! I found the log files using the directory you put in the script. Here are the two text files you requested earlier!

EDIT: I noticed this version was from June, I found a setuperr.log and setupact.logg from today in System32/LogFiles/setupcln, hope it's relevant!

The setupact in the system32 was too big for an attachment, I attached the other err log in the attachments!

setupact.log :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Sysnative Windows Update · Oct 31, 2018

Sorry, I am confused. What are you trying to upgrade? You are using the latest version of Win10. The only thing that is failing is the update. In order to diagnose that I'm going to need the CBS.log after a failed attempt.

turtle328 · Nov 1, 2018

What do you mean I'm using the latest version of Windows? I checked my OS build it says 17134.285 which is a September update if I am not mistaken, it's been trying to update to the October update I think.

In any case here's the CBS files hope it helps!

CBS.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Sysnative Windows Update · Nov 1, 2018

I meant the latest major build release. Yes, you do need to install the October update. I have identified some issues in the logs you provided and will provide a fix when I find the time during the day.

Good night!

turtle328 · Nov 1, 2018

Excellent! I shall eagerly await :)

Sysnative Windows Update · Nov 1, 2018

Here's a fix.

turtle328 · Nov 1, 2018

Hey, I ran the script and also copied the files over manually. The update still doesn't work, still reverts around 94%... :/

Here's the latest CBS file and the updated amd64 file: CBS.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Sysnative Windows Update · Nov 1, 2018

I need to see SFCFix.txt that was created.

turtle328 · Nov 1, 2018

Oh OK, here you go:

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2018-11-01 21:59:45.354
Microsoft Windows 10 Build 17134 - amd64
Using .txt script file at C:\Users\Alex\Desktop\SFCFix.txt [1]








PowerCopy::
Failed to find any content under directory "\winsxs" in line ""\winsxs" C:\WINDOWS\winsxs [DIR]".
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-11-01 21:59:45.354
Script hash: 60DpUEFua8hXADSfm6ZamiBBcTwBBbStsUJ8+UgQXFE=
----------------------EOF-----------------------

Sysnative Windows Update · Nov 1, 2018

Please do not attempt the update until I tell you to.

Try this fix.

turtle328 · Nov 1, 2018

Gotcha, here's the log it generated, I think its quite similar to the other one:

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2018-11-01 23:37:17.203
Microsoft Windows 10 Build 17134 - amd64
Using .txt script file at C:\Users\Alex\Desktop\SFCFix.txt [4]








PowerCopy::
Failed to find any content under directory "\winsxs" in line ""\winsxs" C:\WINDOWS\winsxs [DIR]".
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-11-01 23:37:17.206
Script hash: 60DpUEFua8hXADSfm6ZamiBBcTwBBbStsUJ8+UgQXFE=
----------------------EOF-----------------------

Sysnative Windows Update · Nov 1, 2018

Can you tell me what you are doing exactly, step by step?

turtle328 · Nov 1, 2018

See for yourself: 2018-11-01 23-50-00.flv :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

[SOLVED] Windows 10 Update Keeps Failing -- KB4462919

Contributor

Attachments

Inactive

Contributor

Inactive

Contributor

Inactive

Attachments

Contributor

Contributor

Attachments

Inactive

Contributor

Inactive

Contributor

Inactive

Attachments

Contributor

Attachments

Inactive

Contributor

Inactive

Attachments

Contributor

Inactive

Contributor