S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 21, 2018 #1 I get this message: Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712) When trying the command "Dism /Online /Cleanup-Image /RestoreHealth", I get: C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth Deployment Image Servicing and Management tool Version: 10.0.17134.1 Image Version: 10.0.17134.228 [===========================83.1%================ ] Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log The log is attached Attachments CBS.rar 458.2 KB · Views: 3
I get this message: Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712) When trying the command "Dism /Online /Cleanup-Image /RestoreHealth", I get: C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth Deployment Image Servicing and Management tool Version: 10.0.17134.1 Image Version: 10.0.17134.228 [===========================83.1%================ ] Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log The log is attached
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 24, 2018 #2 Hello and welcome! You have a large number of files corrupt. Have you tested the drives for damage?
S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 26, 2018 #3 Sorry, I'm a noob in this area, how do I check for damage in the drive?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 26, 2018 #4 I just wanted a yes or no. :) Since you are not sure, let's check: GSmartControl Follow the instructions below to test your hard drive health with GSmartControl: Download GSmartControl and save it on your Desktop; Execute gsmartcontrol.exe; Let the install complete and launch the programme. Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name); Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
I just wanted a yes or no. :) Since you are not sure, let's check: GSmartControl Follow the instructions below to test your hard drive health with GSmartControl: Download GSmartControl and save it on your Desktop; Execute gsmartcontrol.exe; Let the install complete and launch the programme. Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name); Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 26, 2018 #5 Thank you so much, I'll reply when the test completes
S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 26, 2018 #7 Here are the results: "Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error" 1,"Extended offline","Interrupted (host reset)","100%","2052","-" The output file is attached (Results.txt) And here is the screenshot of the Attributes tab Attachments Results.txt 15.8 KB · Views: 0
Here are the results: "Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error" 1,"Extended offline","Interrupted (host reset)","100%","2052","-" The output file is attached (Results.txt) And here is the screenshot of the Attributes tab
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 26, 2018 #8 Is KB4457128 installed?
S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 27, 2018 #9 How do I check that Getting this error when installing KB4462919
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 27, 2018 #10 Please do the following: 1. Point your mouse to the lower left corner of your screen and hover there until the Start Screen icon appears. Then move your mouse on to the Start Screen and right-click and choose Command Prompt (Admin). 2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow. 3. A command prompt window will open. Copy/Paste the following into the command-prompt and hit enter. wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt" 4. After the command runs there will be a file on your desktop named hotfix.txt. 5. Please zip/attach this file. Thank you.
Please do the following: 1. Point your mouse to the lower left corner of your screen and hover there until the Start Screen icon appears. Then move your mouse on to the Start Screen and right-click and choose Command Prompt (Admin). 2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow. 3. A command prompt window will open. Copy/Paste the following into the command-prompt and hit enter. wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt" 4. After the command runs there will be a file on your desktop named hotfix.txt. 5. Please zip/attach this file. Thank you.
S saadn22 Member Joined Oct 21, 2018 Posts 7 Oct 27, 2018 #11 Here's the file Attachments hotfix.txt 1.5 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 28, 2018 #12 Hello! It has not even been 24 hours. Bumping/PM-ing is allowed after 48 hours of inactivity. Try installing the update I mentioned.
Hello! It has not even been 24 hours. Bumping/PM-ing is allowed after 48 hours of inactivity. Try installing the update I mentioned.