S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 16, 2018 #21 Excellent. Now navigate to C:\Windows\Logs\CBS, find CheckSUR.log. Copy it to your Desktop and attach it.
Excellent. Now navigate to C:\Windows\Logs\CBS, find CheckSUR.log. Copy it to your Desktop and attach it.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 16, 2018 #22 Here it is. Attachments CheckSUR.log 1.9 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 16, 2018 #23 Please attempt to install only KB4462923 and attach CBS.log if it fails.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 16, 2018 #24 Hi, OK. I tried & went to same place C:\Windows\Logs\CBS, find CheckSUR.log. to find the file, but it did not update from that attempt. The file is exactly the same as above.
Hi, OK. I tried & went to same place C:\Windows\Logs\CBS, find CheckSUR.log. to find the file, but it did not update from that attempt. The file is exactly the same as above.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 16, 2018 #25 I don't need that any longer. I needed to check something. I need CBS.log if the update fails.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 16, 2018 #26 It says I don't have permission to copy that file.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 16, 2018 #27 Copy it to the Desktop and then zip it, and upload.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 16, 2018 #28 Sorry, I am unable to do anything to it. Even with changing permissions.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 17, 2018 #29 Can you provide screenshots of what you're doing exactly?
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 19, 2018 #30 softwaremaniac said: Excellent. Now navigate to C:\Windows\Logs\CBS, find CheckSUR.log. Copy it to your Desktop and attach it. Click to expand... Sorry, I was trying to open the wrong file. Here it is. View attachment CheckSUR.log
softwaremaniac said: Excellent. Now navigate to C:\Windows\Logs\CBS, find CheckSUR.log. Copy it to your Desktop and attach it. Click to expand... Sorry, I was trying to open the wrong file. Here it is. View attachment CheckSUR.log
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 19, 2018 #31 1. Navigate to C:\Windows\Logs\CBS. 2. Find CBS.log and copy it to your Desktop. 3. Zip it up. 4. Attach it with your next reply.
1. Navigate to C:\Windows\Logs\CBS. 2. Find CBS.log and copy it to your Desktop. 3. Zip it up. 4. Attach it with your next reply.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 19, 2018 #32 softwaremaniac said: 1. Navigate to C:\Windows\Logs\CBS. 2. Find CBS.log and copy it to your Desktop. 3. Zip it up. 4. Attach it with your next reply. Click to expand... Oh, I can't copy that file or move it, or open it. Permission denied.
softwaremaniac said: 1. Navigate to C:\Windows\Logs\CBS. 2. Find CBS.log and copy it to your Desktop. 3. Zip it up. 4. Attach it with your next reply. Click to expand... Oh, I can't copy that file or move it, or open it. Permission denied.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 20, 2018 #33 That is really strange. Are you sure you are not trying to zip it right there in the logs folder?
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 20, 2018 #34 Send zipped file to desktop results in the above. Send to desktop sends a shortcut only. Try to open it & get same error.
Send zipped file to desktop results in the above. Send to desktop sends a shortcut only. Try to open it & get same error.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 20, 2018 #35 As I thought. Please right click the CBs.log, go to your Desktop and paste it.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 20, 2018 #36 View attachment CBS.zip Thank you for your patience.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 20, 2018 #37 It does not look like you have copied the file after a failed update attempt. Could you please attempt updates again and then provide CBS.log.
It does not look like you have copied the file after a failed update attempt. Could you please attempt updates again and then provide CBS.log.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 20, 2018 #38 View attachment CBS.zip OK. Here..
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 20, 2018 #39 Please go to C:\Windows\Logs, find the CBS folder. Copy it to your Desktop. Zip it up and upload it somewhere. Provide the link here.
Please go to C:\Windows\Logs, find the CBS folder. Copy it to your Desktop. Zip it up and upload it somewhere. Provide the link here.
D DebbyL Active member Joined Oct 12, 2018 Posts 38 Oct 20, 2018 #40 I'm sorry, why should I upload elsewhere & post a link? The zip file loads for me & posted fine. What's up?
I'm sorry, why should I upload elsewhere & post a link? The zip file loads for me & posted fine. What's up?