1. #1

    Windows 7 x64 KB4457139 Update keeps failing to install

    Hi,

    I'm having trouble installing the September windows updates especially KB4457139 on Windows 7 x64.

    Please see link to CBS folder zip:

    Dropbox - CBS.zip

    Please see below SFCFix.exe log:

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-10-11 11:06:39.974
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-10-11 11:17:50.125
    ----------------------EOF-----------------------

    Please let me know if you require any further information.


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  2. #2
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    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi!

    Please attempt the update again and attach CBS.log when it fails. Some of the logs you provided were corrupt.


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  3. #3

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi Softwaremaniac,


    I have re-uploaded the CBS folder.


    Please see link to CBS folder zip:


    Dropbox - CBS.zip


    I'm having trouble installing the September windows updates especially KB4457139 on Windows 7 x64.


    Please see below SFCFix.exe log:


    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-10-11 11:06:39.974
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.
















    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.
















    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-10-11 11:17:50.125
    ----------------------EOF-----------------------


    Please let me know if you require any further information.

  4. #4
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    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Step#1 - Export TaskCache Key


    1. Click on the Start button type regedit
    2. When you see regedit on the list, right-click on it and select Run as administrator
    3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache
    4. Once selected, click File > Export....
    5. Change the Save as type: to Registry Hive Files (*.*)
    6. Name this file PUB (with no file extension) and save it to your Desktop.



    Once done please upload this file via Dropbox or One Drive or SendSpace.


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  5. #5

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi Softwaremaniac,


    Please see link to Reg Hive:

    https://www.dropbox.com/s/bc4w4fb2p03yg1a/PUB?dl=0





  6. #6
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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        Samsung 960 Evo 256GB NVME PCIe
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        Fractal Design Define R6
      • Cooling:
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      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please try the following:

    Step#1 - FRST Fix
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
    1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the 64-bit Version so please ensure you download that one.
    2. Download attached file and save it to the Desktop.
    Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
    3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
    4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
    6. Try updates and if any fail, attach CBS.log.
    Attached Files Attached Files


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  7. #7

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi Softwaremaniac,

    I tried the fix then ran the update again. It failed again.

    Please see link to zipped CBS folder:

    Dropbox - CBS.zip

  8. #8
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please attach fixlog.txt and let me know at which point the update fails.


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  9. #9

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi Softwaremaniac,

    The update fails on the second reboot nad gets to about 72% complete - then rolls itself back saying that the software updated failed - reverting changes.

    Please see text of FixLog.txt:

    Fix result of Farbar Recovery Scan Tool (x64) Version: 10.10.2018
    Ran by serveradmin (18-10-2018 10:41:44) Run:1
    Running from C:\Users\serveradmin\Desktop
    Loaded Profiles: serveradmin (Available Profiles: steffensm & serveradmin & Administrator & Classic .NET AppPool)
    Boot Mode: Normal
    ==============================================


    fixlist content:
    *****************
    CreateRestorePoint:
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\AitAgent]
    *****************


    Error: (0) Failed to create a restore point.
    "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\AitAgent" => removed successfully


    ==== End of Fixlog 10:41:44 ====

  10. #10
    Moderator
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      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please try booting into Clean Boot mode and applying the update from there: https://support.microsoft.com/en-us/...oot-in-windows


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  11. #11

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi SoftwareManiac,

    I tried installing after a clean boot and get the same error messages as before - 'Failure configuring Windows updates Reverting Changes.'

  12. #12
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please create a new local account, call it Test, give it admin privileges, log on and retry.


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  13. #13

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Hi SoftwareManiac,

    I tried installing after a clean boot with a new admin account and get the same error messages as before - 'Failure configuring Windows updates Reverting Changes.'

    The update reboots after 30% complete then fails.

  14. #14
    Moderator
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please attach CBS.log and setupapi.dev.log.


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  15. #15

    Re: Windows 7 x64 KB4457139 Update keeps failing to install

    Please see CBS log and setupapi.dev.log links:

    Dropbox - CBS3.zip

    Dropbox - setupapi.dev.log

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