A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #1 Well... I'm among those not so lucky people that have problems to upgrade/update to latest 1809 version of Windows 10. When update downloads and install, it asks for a restart and after I restart the pc, it restarts several times and displays notification that says : "Undoing changes made to your computer" I have run disk cleanup, uninstall BitDefender antivirus program, run windows update troubleshooter who was fixed something, try to upgrade from Windows 10 update assistant and always the same!
Well... I'm among those not so lucky people that have problems to upgrade/update to latest 1809 version of Windows 10. When update downloads and install, it asks for a restart and after I restart the pc, it restarts several times and displays notification that says : "Undoing changes made to your computer" I have run disk cleanup, uninstall BitDefender antivirus program, run windows update troubleshooter who was fixed something, try to upgrade from Windows 10 update assistant and always the same!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #2 Hey, man! Welcome to Sysnative! Let's start with the basics: SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Hey, man! Welcome to Sysnative! Let's start with the basics: SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #3 Before I start following your instructions... Just a couple of minutes ago I was trying to make bootable USB with the latest version of windows thru "MediaCreationTool1809" and this happened (picture)... this is crazy!!! Attachments Image 4.jpg 84.9 KB · Views: 3
Before I start following your instructions... Just a couple of minutes ago I was trying to make bootable USB with the latest version of windows thru "MediaCreationTool1809" and this happened (picture)... this is crazy!!!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #4 Let's go step by step. When the time comes, I'll let you know what to do. First, let's ensure there are no obvious problems in the components store by running the command I requested.
Let's go step by step. When the time comes, I'll let you know what to do. First, let's ensure there are no obvious problems in the components store by running the command I requested.
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #5 Ok, "sfc /scannow" running now...
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #7 Can I post the whole CBS.log here bcz it's to big to upload to this forum?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #8 Please run another SFC scan to confirm that the repairs were indeed successful. SFC should report No integrity violations. As for the log, please zip it up and attach it (after the fresh scan).
Please run another SFC scan to confirm that the repairs were indeed successful. SFC should report No integrity violations. As for the log, please zip it up and attach it (after the fresh scan).
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #10 Here it is... Attachments Image 7.jpg 102.1 KB · Views: 4 CBSlog.zip 343.6 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #11 Excellent! Step#1 - DISM /RestoreHealth Scan Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead. copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread. Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Excellent! Step#1 - DISM /RestoreHealth Scan Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead. copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread. Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #12 Done... Attachments CBStxt.zip 346.5 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #13 Good. How much free space do you have on your system drive? Do you have the latest BIOS version?
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #14 BIOS is in original state, never updated, not have courage for this 1 Attachments Image 6.jpg 169.6 KB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #15 We will try to avoid it, but I have had cases where it was the only thing that helped. Please attach: C:\Windows\Inf\setupapi.dev.log.
We will try to avoid it, but I have had cases where it was the only thing that helped. Please attach: C:\Windows\Inf\setupapi.dev.log.
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #16 msinfo32 screenshoot... Attachments Image 7.jpg 388.8 KB · Views: 2
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #17 Sysnative WU said: We will try to avoid it, but I have had cases where it was the only thing that helped. Please attach: C:\Windows\Inf\setupapi.dev.log. Click to expand... Did you mean: "setupact.log"??? I can not find "setupapi.dev.log." !!! Last edited by a moderator: Dec 25, 2021
Sysnative WU said: We will try to avoid it, but I have had cases where it was the only thing that helped. Please attach: C:\Windows\Inf\setupapi.dev.log. Click to expand... Did you mean: "setupact.log"??? I can not find "setupapi.dev.log." !!!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #18 You can attach setuperr.log and setupact.log as well, but I meant C:\Windows\Inf\setupapi.dev.log.
A Andi Well-known member Joined Oct 4, 2018 Posts 59 Oct 4, 2018 #19 I got it... Attachments setupapi.dev.log 851.6 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 4, 2018 #20 Thanks. Now setupact.log and setuperr.log.