windows 7 will not update

brewer · Oct 3, 2018

hello

I have been having trouble updating my windows 7 for some time

2018-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457918)

2018-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4457144)

thanks for any help

Sysnative Windows Update · Oct 4, 2018

Hello and welcome!

Please create a registry backup and then do the following:

Delete Registry Key

Click on the Start button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache
Right-click on it and select Permissions...
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.
Right Click on the key ApplicabilityEvaluationCache and choose Delete.
Click Yes.

brewer · Oct 4, 2018

followed your instructions

Updated windows

Failed to install from windows update program - 2018-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457918)

Installation date: ‎04/‎10/‎2018 3:04 PM

Installation status: Failed , error code 403

Failed to install after restarting, reverted back - 2018-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4457144)

Installation date: ‎04/‎10/‎2018 2:53 PM

Installation status: Failed

Error details: Code 8007054F

Sysnative Windows Update · Oct 4, 2018

Attach CBS.log please.

brewer · Oct 5, 2018

log file

Code:

https://1drv.ms/u/s!Aiwtq84Dq1c_giKfoVbvpq-tmaMf

Sysnative Windows Update · Oct 5, 2018

Step#1 - Export registry as hive

Click on the Start button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload to SendSpace and just provide the link here.

brewer · Oct 6, 2018

ComponentBasedServicing file

Code:

Download ComponentBasedServicing.zip from Sendspace.com - send big files the easy way

Sysnative Windows Update · Oct 6, 2018

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

brewer · Oct 6, 2018

Fixlog.txt

Code:

Fix result of Farbar Recovery Scan Tool (x64) Version: 06.10.2018
Ran by Darcy (06-10-2018 14:29:37) Run:1
Running from C:\Users\Darcy\Desktop\Download\Farbar Recovery Scan Too
Loaded Profiles: Darcy (Available Profiles: Darcy & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\msil_regasm.resources_b03f5f7f11d50a3a_6.1.0.0_en-us_bbaa8df4d6a05b56]
StartRegedit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\msil_regasm.resources_b03f5f7f11d50a3a_6.1.0.0_en-us_bbaa8df4d6a05b56]
"Package_5_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.2937610-495_neutral_LDR"="6.1.7601.22733@2"
"Package_5_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.2937610-496_neutral_GDR"="6.1.7601.18523@16"
EndRegedit:
*****************

Restore point was successfully created.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\msil_regasm.resources_b03f5f7f11d50a3a_6.1.0.0_en-us_bbaa8df4d6a05b56 => removed successfully

====> Registry

==== End of Fixlog 14:30:32 ====

Sysnative Windows Update · Oct 6, 2018

Please try updates again and if any fails, attach CBS.log.

brewer · Oct 6, 2018

ran windows update
installed the same 2 updates
exact same errors as last time
Oct 6 log file

Code:

Download Oct 6 CBS.rar from Sendspace.com - send big files the easy way

Sysnative Windows Update · Oct 6, 2018

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

brewer · Oct 8, 2018

Process Monitor Trace program seems to freeze my screen and I'm locked out till the computer reboots from the updates from windows update

I will try again tomorrow

Sysnative Windows Update · Oct 8, 2018

brewer · Oct 18, 2018

tried 3 times, same problem, computer screen freezes, computer reboots with same windows update problems

Sysnative Windows Update · Oct 18, 2018

Can you boot into Clean Boot state and try from there: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

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windows 7 will not update

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