Server 2008R2 Updates fail with Code 8000FFFF

PsychoticEvil · Sep 28, 2018

Fresh install of Windows 2008 R2, attempting to get it fully up to date. Successfully pushed through several rounds of updates, but no receiving 8000FFFF error with failure on all updates. sfc /scannow found no integrity violations. SFCFix found no corruptions. CBS log can be found here.

Sysnative Windows Update · Sep 29, 2018

Hello and welcome!

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing one update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

PsychoticEvil · Sep 30, 2018

Thank you for your reply. I have provided a link below to the requested ProcMon log gathered during an attempt to install an update, as well as the CBS.log from the same time. Thank you for your help in this matter.

Dropbox - CBS_ProcMonLog.zip

Sysnative Windows Update · Sep 30, 2018

Try installing: Download Update for Windows Server 2008 R2 x64 Edition (KB3177467) from Official Microsoft Download Center

PsychoticEvil · Sep 30, 2018

I was able to successfully apply that update followed by a system restart. Unfortunately, I am still receiving error 8000FFFF when attempting to apply other updates.

Sysnative Windows Update · Sep 30, 2018

Which are listed to be installed?

PsychoticEvil · Sep 30, 2018

Only one important update listed which is IE11 for Server 2008 R2. Attempting to install that fails due to not meeting the system requirements, which is listed as an optional update KB2670838 Platform update for Windows Server 2008 R2 x64-Edition. KB2670838 is what I am attempting to get installed so that I can get Internet Explorer 11 installed.

Sysnative Windows Update · Oct 1, 2018

Are there any IE versions installed currently?

PsychoticEvil · Oct 1, 2018

Yes, it currently has IE8 installed. I have tried finding the installer for IE9 or IE10 for Server 2008 R2, but it appears Microsoft no longer offers those offline installers as a download that I am able to find.

Sysnative Windows Update · Oct 1, 2018

Download the platform update manually and attempt the install using the offline package.

PsychoticEvil · Oct 2, 2018

Manual installation fails, as well.

Sysnative Windows Update · Oct 2, 2018

Please attach CBS.log.

PsychoticEvil · Oct 2, 2018

Dropbox - CBS.zip

Sysnative Windows Update · Oct 3, 2018

Please boot into Clean Boot state and retry the update:

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

PsychoticEvil · Oct 3, 2018

Looks like I'm getting the same error after booting into clean boot state. I've attached the CBS log.

Dropbox - CBS_CleanBoot.zip

Sysnative Windows Update · Oct 4, 2018

Please try creating a new user account called Test. Give it administrator privileges and log on. Let me know if you still get the error.

PsychoticEvil · Oct 4, 2018

Same error with the new test user set as a local admin. CBS log below.

Dropbox - CBS_Test_User.zip

Sysnative Windows Update · Oct 5, 2018

Hi,

Restart Windows in Safe Mode.

Download Windows Repair (All-in-One) Portable

Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
Click the button Jump To Repairs
Click the Open Repairs button to access the following screen:
Click the box All Repairs to uncheck all the boxes
Check only the following boxes:
- 01 - Reset Registry Permissions
- 02 - Reset File Permissions
- 03 - Reset Service Permissions
- 04 - Register System Files
- 05 - Repair WMI
- 10 - Remove Policies Set By Infections
- 16 - Repair Windows Updates
- 20 - Repair MSI (Windows Installer)
- 25 - Restore Important Windows Services
- 26 - Set Windows Services to Default Startup
Check the box Restart/Shutdown System When Finished > Restart System
Click the Start Repairs button

Search

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Server 2008R2 Updates fail with Code 8000FFFF

PsychoticEvil

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