K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 24, 2018 #61 I ran SFC and it showed it corrected errors, but the CBS.log file hasn't changed. Still has yesterday's date.
I ran SFC and it showed it corrected errors, but the CBS.log file hasn't changed. Still has yesterday's date.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 24, 2018 #62 Okay, run it once more to verify that the errors have indeed been corrected. It should report no violations.
Okay, run it once more to verify that the errors have indeed been corrected. It should report no violations.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 24, 2018 #64 Good. Try updating now.
K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 24, 2018 #65 Nope, failed again. I'm thinking this is going to be a wipe & reinstall. CBS logs:CBS.zip - Google Drive
Nope, failed again. I'm thinking this is going to be a wipe & reinstall. CBS logs:CBS.zip - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 24, 2018 #66 Was there an error or it just reverted? If it reverted, please attach setupapi.dev.log and setupapi.app.log.
Was there an error or it just reverted? If it reverted, please attach setupapi.dev.log and setupapi.app.log.
K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 24, 2018 #67 It updated in Windows, then on the reboot at the same spot (about 90%) on the reboot it reverted. I then tried to uninstall the Windows Management Framework again and that, too failed. app.log: setupapi.app.log - Google Drive dev.log: setupapi.dev.log - Google Drive
It updated in Windows, then on the reboot at the same spot (about 90%) on the reboot it reverted. I then tried to uninstall the Windows Management Framework again and that, too failed. app.log: setupapi.app.log - Google Drive dev.log: setupapi.dev.log - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 24, 2018 #68 Do you recognize this printer? It appears to be the root cause of your issues: HP Color LaserJet CP1510 series PCL6
Do you recognize this printer? It appears to be the root cause of your issues: HP Color LaserJet CP1510 series PCL6
K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 24, 2018 #69 Just tried to uninstall it from Print Management and it gave an error box with an "access denied" message, but now it's gone from Print Management.
Just tried to uninstall it from Print Management and it gave an error box with an "access denied" message, but now it's gone from Print Management.
K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 25, 2018 #71 Failed again :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: CBS log with setupapi files attached: CBS.zip - Google Drive
Failed again :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: CBS log with setupapi files attached: CBS.zip - Google Drive
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 25, 2018 #72 1. Open Device Manager 2. Find the printer. 3. Uninstall it and make sure that delete driver option is selected. 4. Reboot *Disconnect the printer if physically connected to the machine.
1. Open Device Manager 2. Find the printer. 3. Uninstall it and make sure that delete driver option is selected. 4. Reboot *Disconnect the printer if physically connected to the machine.
K kaytu Active member Joined Sep 12, 2018 Posts 42 Sep 25, 2018 #73 Printer isn't in Device Manager or Print Management. I just tried the Preview of Monthly Quality Rollup (KB4457139) and that one failed too.
Printer isn't in Device Manager or Print Management. I just tried the Preview of Monthly Quality Rollup (KB4457139) and that one failed too.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 25, 2018 #74 Do not install Previews. They are notorious for causing issues. Let's try the following: Create a System Restore Point, then open CMD as Administrator and enter the following: pnputil.exe –d prnhp002.inf Let me know if successful.
Do not install Previews. They are notorious for causing issues. Let's try the following: Create a System Restore Point, then open CMD as Administrator and enter the following: pnputil.exe –d prnhp002.inf Let me know if successful.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 25, 2018 #76 Oops, a typo. pnputil.exe -d prnhp002.inf
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 25, 2018 #78 Go to C:\windows\System32\DriverStore\FileRepository\prnhp002.inf_amd64_neutral_04d05d1f6a90ea24\prnhp002.inf Right click it and select install. Reboot and retry updates. Make sure you have a good restore point just in case.
Go to C:\windows\System32\DriverStore\FileRepository\prnhp002.inf_amd64_neutral_04d05d1f6a90ea24\prnhp002.inf Right click it and select install. Reboot and retry updates. Make sure you have a good restore point just in case.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 25, 2018 #80 Darn. Please get me a screenshot of your Print Management fully expanded.