Security update and monthly quarterly rollups fail (Win 7 Ultimate SP 1 64-bit)

CarlP · Aug 11, 2018

Hello everyone:

I am using a PC running the 64-bit version of Windows 7 Ultimate with Service Pack 1 installed. For two years now, my computer has kept downloading update KB3159398 (Security Update for Windows 7 for x64-based Systems) and the installation fails every time, returning error code 8007054F. The security monthly quarterly rollups have also been failing since then, returning error code 80004005.

Since then, I've been hiding the updates, but now I've decided to try to fix the issue. So far, I've done the following:

Run Windows Update Troubleshooter, which returns Windows Update error 0x80070057 and says that the cryptographic service components are not registered
Run SFC scan, which did not find any integrity violations
Run the System Update Readiness Tool, which found 4 errors
Run SFCFix, which returned the following:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-08-11 01:37:01.604
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          4
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-08-11 01:54:06.069
----------------------EOF-----------------------

This is my CBS.zip (Google Drive link).

Thank you in advance for your assistance. :smile9:

Sysnative Windows Update · Aug 11, 2018

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

CarlP · Aug 12, 2018

Thank you, all instructions followed:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-08-12 04:24:47.065
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Carlos Perea\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_125_for_KB3083992~31bf3856ad364e35~amd64~~6.1.1.2.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_125_for_KB3083992~31bf3856ad364e35~amd64~~6.1.1.2.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_125_for_KB3083992~31bf3856ad364e35~amd64~~6.1.1.2.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_125_for_KB3083992~31bf3856ad364e35~amd64~~6.1.1.2.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3142042~31bf3856ad364e35~amd64~~6.1.1.2\Owners.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-08-12 04:24:47.486
Script hash: YNcw/6ZoR9qV4UT1Pue4lJJNj5p1q/HF7jEd9RKzRCE=
----------------------EOF-----------------------

Sysnative Windows Update · Aug 12, 2018

That didn't go well.

Please do the following so I can see what went wrong:

Step#1 - Export registry as hive

Click on the Start button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload to SendSpace and just provide the link here.

CarlP · Aug 13, 2018

Good morning. File uploaded to SendSpace: ComponentBasedServicing.zip

Sysnative Windows Update · Aug 13, 2018

Can you please run SFC Scan and attach CBS.log if it reports violations?

CarlP · Aug 14, 2018

I ran SFC Scan again and it said Windows Resource Protection did not find any integrity violations. Here's my latest CBS log: Download CBS.zip from Sendspace.com - send big files the easy way

Sysnative Windows Update · Aug 14, 2018

Okay. :) Please attempt updating and attach CBS.log if any updates fail.

CarlP · Aug 16, 2018

Hello again. I tried installing the two updates again but they both failed with the same error codes. Update KB3159398 is returning error code 8007054F and update KB4343900 is returning error code 8000405. Should I try to install them by manually downloading the updates from the Microsoft website or trying them one at a time?

CBS log: Download CBS.zip from Sendspace.com - send big files the easy way

Sysnative Windows Update · Aug 21, 2018

Please attempt only one and attach CBS.log.

CarlP · Sep 2, 2018

Hi, sorry for the late reply. I tried installing the KB3159398 update since it's the older one and here's my CBS log: Download CBS.zip from Sendspace.com - send big files the easy way

Sysnative Windows Update · Sep 2, 2018

Hi!

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing KB3159398 just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

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Security update and monthly quarterly rollups fail (Win 7 Ultimate SP 1 64-bit)

CarlP

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