1. #1

    Can't install an update kb4103720. Reverting changes on reboot.

    The system: Windows Server 2016
    When I try to install kb4103720 it install successfully, but on reboot it says something like "Failure to configure updates. Reverting changes"
    CBS log is here
    https://drive.google.com/open?id=1JId--5FEqnEXkLfCHtOg85nadLZxrcCA


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  2. #2
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    Re: Can't install an update kb4103720. Reverting changes on reboot.

    Hello and welcome! Please attach C:\Windows\Inf\setupapi.dev.log.


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  3. #3

    Re: Can't install an update kb4103720. Reverting changes on reboot.


  4. #4
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    Re: Can't install an update kb4103720. Reverting changes on reboot.

    Try installing the latest cumulative update for Server 2016 LTSB here: http://download.windowsupdate.com/c/...e558a1055e.msu

    If it fails, zip and attach C:\Windows\Logs\CBS\CBS.log with your reply.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  5. #5

    Re: Can't install an update kb4103720. Reverting changes on reboot.

    When trying to install it says "The update is not applicable to your computer"

  6. #6
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    Re: Can't install an update kb4103720. Reverting changes on reboot.

    Install Update with DISM

    1. Copy the MSU file to a convenient location (such as C:\temp).
    2. Click on the Start button and in the search box, type Command Prompt
    3. When you see Command Prompt on the list, right-click on it and select Run as administrator
    4. When command prompt opens, copy and paste the following commands into it, press enter after each

      cd C:\temp

      replace C:\temp with your path if different

      expand windows10.0-kb4345418-x64_a636a1048a2601d9218463107bc5fde558a1055e.msu -f:* C:\temp


      DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows10.0-kb4345418-x64.cab

    5. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation.
      Do you want to restart the computer now (Y/N)?

    6. Make sure to allow the computer to restart if prompted.

      If you receive any other message:
    7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    8. Paste (Ctrl+V) it into your next post.
    9. Zip and attach C:\Windows\Logs\CBS\CBS.log
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  7. #7

    Re: Can't install an update kb4103720. Reverting changes on reboot.

    I do not want to force update, which my computer doesn't need. It might break something. I need kb4103720. And cbs log for this update is already attached.

  8. #8
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    Re: Can't install an update kb4103720. Reverting changes on reboot.

    Which version branch edition etc of Windows Server 2016 are you running?
    Are you using WSUS?
    Is this server domain joined? Which roles are installed - and specifically, is Hyper-V enabled?

    If the servicing stack update is not installed, the latest cumulative update may not be detected as applicable.
    Is KB4132216 installed? If not, please attempt to install it here: http://download.windowsupdate.com/c/...1dcd01296e.msu then try kb4345418 again.


    Here is the error message in your log:
    Code:
    2018-07-09 16:41:55, Info                  CSI    0000034d@2018/7/9:13:41:55.698 CSI Advanced installer perf trace:
    CSIPERF:AIDONE;{a111f280-5923-47c0-9a68-d0bafb577901};(null);761777640us
    2018-07-09 16:41:55, Info                  CSI    0000034e End executing advanced installer (sequence 0)
        Completion status: 800106d9 [Error,Facility=(0001),Code=1753 (0x06d9)] 
    
    2018-07-09 16:41:55, Info                  CSI    0000034f Performing 1 operations as follows:
      (0)  LockComponentPath: flags: 0 comp: {l:16 b:62d2fc998a17d401140300009406a806} pathid: {l:16 b:62d2fc998a17d401150300009406a806} path: [l:115]'\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_10.0.14393.0_none_09e78f632173f4c5' pid: 694 starttime: 131756166155161453
    2018-07-09 16:41:55, Error      [0x01805b] CSI    00000350 (F) Failed execution of queue item Installer: Network Drivers ({a111f280-5923-47c0-9a68-d0bafb577901}) with HRESULT 800106d9 [Error,Facility=(0001),Code=1753 (0x06d9)].  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]
    I am usually online 1PM - 4PM CST Monday - Friday.
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