[SOLVED] Missing or Corrupt rundll32

jwillafo · Jul 7, 2018

Windows 7 SP1 - Tried to install the latest update of PlayOn software without success. SFC and SFCFix say I have a corrupt rundll32 but I can't figure out how to correct the situation. There are no errors with any other software operation/updates/ or installations. All Windows updates available are installed.

I've attached the log SFCFix log file along with a portion of the CBS log from SFC in the hopes that someone can help me resolve the problem.

Thank you in advance for any and all suggestions.

jwillafo · Jul 8, 2018

Added note: I have extracted the rundll32.exe file from my distribution disk but it did not resolve the issue. SFC still reports it as corrupt.

Sysnative Windows Update · Jul 8, 2018

Hello and welcome to Sysnative!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

jwillafo · Jul 8, 2018

Thank you for your guidance. I had to compress the cbs.txt file in order to post it.

Code:

  FCFix version 3.0.0.0 by niemiro.Start time: 2018-07-08 16:30:40.303
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Heffy\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.1.7601.23755_none_da6bed36226a053d\rundll32.exe


Successfully copied file C:\Users\Heffy\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.1.7601.23755_none_da6bed36226a053d\rundll32.exe to C:\Windows\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.1.7601.23755_none_da6bed36226a053d\rundll32.exe.


Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.1.7601.23755_none_da6bed36226a053d\rundll32.exe
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.1.7601.23755_none_da6bed36226a053d\rundll32.exe
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-07-08 16:30:40.892
Script hash: Gz88f285Ti3YYqlRuQJgye0AuGuOFFQ3EAJUlJ7974M=
----------------------EOF-----------------------

Sysnative Windows Update · Jul 8, 2018

Please run another SFC Scan to confirm.

jwillafo · Jul 8, 2018

Scan run and compressed log file attached.

Sysnative Windows Update · Jul 8, 2018

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run SFC Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

jwillafo · Jul 8, 2018

"1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run SFC Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below."The SFC scan did not indicate failure and I was not able to determine the Process Monitor failed so I did not stop the Process Monitor until the sfc scan completed. The logfile is 3.33 GB uncompressed. The zipped log file is 241 MB. Please help me understand what I'm looking for as an indicator that the Process Monitor Fails.

The zipped cbs log file is attached.

If I've not understood and you needed something different please let me know what to look for.

Sysnative Windows Update · Jul 8, 2018

Sorry, the failure refers to SFC not to ProcMon.

jwillafo · Jul 8, 2018

The sfc scan ran to completion without indication of failure and then reported the issue with the rundll32.exe file. I included the CBS file in the previous post but am not sure I can include the Process Monitor log file as the compressed file is 241 MB.

Please advise.

Sysnative Windows Update · Jul 8, 2018

Please do the following: How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10 and then run the following utility and paste the results that will open.

jwillafo · Jul 8, 2018

Will do. I've run Chkdsk previously with no errors indicated but will run again followed by the utility ListChkdskResult.exe

Ill post the results in my next reply.

Sysnative Windows Update · Jul 8, 2018

jwillafo · Jul 8, 2018

ListChkdskResult attached.

Sysnative Windows Update · Jul 10, 2018

Please do the following: Run SFC Scan and as it is near the end start ProcMon. Afterwards, zip up CBS.log and LogFile.PML and upload them to a file sharing service of your choice and provide the link here.

jwillafo · Jul 10, 2018

Thank you for any assistance you may be able to provide.

Dropbox - Logfile.zip

Dropbox - cbs3.zip

jwillafo · Jul 11, 2018

The dropbox links I posted were for a scan run on 7/7/2018. I reran the scan this morning and there is no error reported. I don't know what happened to resolve this but I consider the problem solved. I do appreciate your time and the excellent assistance you have provided.

Sysnative Windows Update · Jul 11, 2018

Excellent news! Take care!

[SOLVED] Missing or Corrupt rundll32

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