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  1. #101
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        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4284826 fails to install on Win7

    Please see if the following helps. Run the fix and afterwards, if the fix succeeds, go ahead and try the updates. In case they fail, attach CBS.log and setupapi.dev.log.

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
    Attached Files Attached Files
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.


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  2. #102

    Re: KB4284826 fails to install on Win7

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-07-06 22:41:30.780
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\John\Desktop\SFCFix.zip [0]




    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\System32\DriverStore

    Successfully created directory tree \\?\C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c.

    Successfully copied file C:\Users\John\AppData\Local\niemiro\Archive\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.inf to C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.inf.
    Successfully copied file C:\Users\John\AppData\Local\niemiro\Archive\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.PNF to C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.PNF.

    Successfully restored ownership for C:\Windows\System32\DriverStore
    Successfully restored permissions on C:\Windows\System32\DriverStore
    PowerCopy:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 3 datablocks.
    Finish time: 2018-07-06 22:41:31.232
    Script hash: SwdDFLEawgSca46DI1j1Gr2bkhLt3bAQGEt7QZ/s5vA=
    ----------------------EOF-----------------------

  3. #103

    Re: KB4284826 fails to install on Win7

    Faile at 9%
    Attached Files Attached Files

  4. #104
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,243
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4284826 fails to install on Win7

    Thanks, please do the following.

    1. Click your start button and type cmd in the search box.
    2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
    3. Copy/Paste the following into the command-prompt window and hit enter.
    reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318} /s >1.txt && notepad 1.txt

    4. Notepad will open showing some info. Can you copy and paste this into your next reply?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  5. #105

    Re: KB4284826 fails to install on Win7

    here it is

    <START>

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}
    Class REG_SZ Computer
    ClassDesc REG_SZ @%SystemRoot%\System32\SysClass.dll,-3000
    (Default) REG_SZ Computer
    IconPath REG_MULTI_SZ %SystemRoot%\System32\setupapi.dll,-27
    Installer32 REG_SZ SysClass.dll,ComputerClassInstaller
    NoInstallClass REG_SZ 1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\Properties
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\0000
    ResourcePickerTags REG_SZ HAL
    InfPath REG_SZ hal.inf
    InfSection REG_SZ ACPI_AMD64_HAL
    ProviderName REG_SZ Microsoft
    DriverDateData REG_BINARY 00808CA3C594C601
    DriverDate REG_SZ 6-21-2006
    DriverVersion REG_SZ 6.1.7600.16385
    MatchingDeviceId REG_SZ acpiapic

    <END>

  6. #106
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4284826 fails to install on Win7

    I will be going on vacation as of tomorrow, so another analyst will jump in. I really would have liked to see this through.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  7. #107

    Re: KB4284826 fails to install on Win7

    Thanks for all of your efforts, so far. Have a great vacation.

  8. #108
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,243
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4284826 fails to install on Win7

    Thank you!

    Please right-click on "ACPI x64-based PC" within Device Manager and let us know what shows in the General and Driver tabs. For example:KB4284826 fails to install on Win7-annotation-pngKB4284826 fails to install on Win7-annotation1-png

    Also, please run the following.

    Step#1 - FRST Fix
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
    1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the 64-bit Version so please ensure you download that one.
    2. Download attached file and save it to the Desktop.
    Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
    3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
    4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply.
    Attached Files Attached Files
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  9. #109

    Re: KB4284826 fails to install on Win7

    Here:
    Attached Thumbnails Attached Thumbnails KB4284826 fails to install on Win7-acpi-driver-10-jpg   KB4284826 fails to install on Win7-acpi-gen-10-jpg  
    Attached Files Attached Files

  10. #110
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,243
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4284826 fails to install on Win7

    Thanks. I'll review and post the next set of instructions after I get some sleep.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

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