J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jun 17, 2018 #1 I have been unable to install any major Windows updates for many months. The last update to 1709 I was only able to get installed with a clean install. Most of the time I would get a 0x80004005 error. Currently I am unable to get 1803 updated. Other minor driver updates, security updates, etc are working. Things I have tried to resolve: chkdsk ran the Windows Update troubleshooter burned the ISO and installing from disk DISM /online /cleanup-image /scanhealth sfc /scannow disabled my antivirus Interestingly, perhaps... is that starting yesterday after months of errors showing up for 1803 install failures when I check for updates in Windows Update, I see "Updates are available, Updates are ready to install", and the Install now button instead of the previous install failed error. (see attached) I have tried twice to install it again today, and although everything appears to be installing fine, PC reboots, i see progress indications, etc, but once I get back to Windows, i am still on the older version and there is NO indication of an install failure. I don't see any errors for Windows update in Event Viewer, which in the past I always woud. Also WinVer shows me on Version 1709 still. thanks for any help! Attachments SFCFix.txt 1.1 KB · Views: 5 CBS.zip 316.4 KB · Views: 4 Doc5.docx 172.4 KB · Views: 0
I have been unable to install any major Windows updates for many months. The last update to 1709 I was only able to get installed with a clean install. Most of the time I would get a 0x80004005 error. Currently I am unable to get 1803 updated. Other minor driver updates, security updates, etc are working. Things I have tried to resolve: chkdsk ran the Windows Update troubleshooter burned the ISO and installing from disk DISM /online /cleanup-image /scanhealth sfc /scannow disabled my antivirus Interestingly, perhaps... is that starting yesterday after months of errors showing up for 1803 install failures when I check for updates in Windows Update, I see "Updates are available, Updates are ready to install", and the Install now button instead of the previous install failed error. (see attached) I have tried twice to install it again today, and although everything appears to be installing fine, PC reboots, i see progress indications, etc, but once I get back to Windows, i am still on the older version and there is NO indication of an install failure. I don't see any errors for Windows update in Event Viewer, which in the past I always woud. Also WinVer shows me on Version 1709 still. thanks for any help!
J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jun 18, 2018 #2 I now have "Last failed install attempt on 6/18/2018 - 0xc1900130" showing in Windows Update.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 27, 2018 #4 Hello and welcome! Sorry about the delay! Do you still require assistance?
J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jun 27, 2018 #5 Thank you! I do still need help, but in no rush as I am away from my PC until next Monday.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 27, 2018 #6 Okay, when able, please attempt the upgrade again and attach C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log
Okay, when able, please attempt the upgrade again and attach C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log
J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jun 27, 2018 #7 softwaremaniac said: Okay, when able, please attempt the upgrade again and attach C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log Click to expand... Will do !
softwaremaniac said: Okay, when able, please attempt the upgrade again and attach C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log Click to expand... Will do !
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jul 2, 2018 #8 Hello again, how are we doing?
J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jul 3, 2018 #9 softwaremaniac said: Hello again, how are we doing? Click to expand... Hi there, thanks for your patience. I just got back from vacation and here are files you requested. This time I got "Install error - 0x80004005" I have been using Windows for many many years and this is the first time I haven't been able to figure out a update issue. Appreciate your help very much.:thumbsup2: Attachments setuperr.log 22.9 KB · Views: 5 setupact.rar 2.1 MB · Views: 1
softwaremaniac said: Hello again, how are we doing? Click to expand... Hi there, thanks for your patience. I just got back from vacation and here are files you requested. This time I got "Install error - 0x80004005" I have been using Windows for many many years and this is the first time I haven't been able to figure out a update issue. Appreciate your help very much.:thumbsup2:
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jul 3, 2018 #10 You will need a bootable Windows disc or recovery flash drive to boot from to do this. How to create a recovery flash drive: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive After you create the recovery drive, boot from it by using the advanced startup options and choosing boot from device (or using the UEFI interface, whichever is simpler :) ). Here's the instructions that other users have had success with: Alright, apparently the issue is with the BCD (Boot Configuration Data). A few users reported that rebuilding it solved that issue. https://answers.microsoft.com/en-us/...4-9ae12cfd89a2 - "Most Helpful Reply" from Cifad If you cannot read the commands properly, here goes (to be entered in the command prompt from the Recovery Environment): diskpart - Opens the Disk Partitionning tool select disk 0 - Will select your first hard drive (the one with the Windows partition on it) list volume - Note the number of the partition that have no drive letter assigned to it, is of 260MB of size and have "FAT32" listed under the "FS" column select volume X - X will be the number of your partition with a size of 260MB, the EFI System Partition one that you identified in the last command assign letter=Z: - It'll assign the Z: letter to the EFI System Partition exit - To exit the diskpart utility Now you'll be back in the command prompt, enter the following commands: cd /d Z:\EFI\Microsoft\Boot - Goes to the "Boot" directory in the Z: partition attrib Z:\EFI\Microsoft\Boot\BCD -h -r -s - Removes the hidden, read-only and system attributes from the BCD folder ren Z:\EFI\Microsoft\Boot\BCD BCD.old - Renamed the BCD folder to BCD.old bootrec /rebuildbcd - This command will rebuild the BCD. When it asks you Add the installation to boot list?, press on y followed by Enter and if it succeed, you'll have a The operation completed successfully message. Once you're done, close the command prompt, restart your computer and try to upgrade again. Make sure you have a complete backup of anything important on your computer BEFORE attempting any of these steps.
You will need a bootable Windows disc or recovery flash drive to boot from to do this. How to create a recovery flash drive: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive After you create the recovery drive, boot from it by using the advanced startup options and choosing boot from device (or using the UEFI interface, whichever is simpler :) ). Here's the instructions that other users have had success with: Alright, apparently the issue is with the BCD (Boot Configuration Data). A few users reported that rebuilding it solved that issue. https://answers.microsoft.com/en-us/...4-9ae12cfd89a2 - "Most Helpful Reply" from Cifad If you cannot read the commands properly, here goes (to be entered in the command prompt from the Recovery Environment): diskpart - Opens the Disk Partitionning tool select disk 0 - Will select your first hard drive (the one with the Windows partition on it) list volume - Note the number of the partition that have no drive letter assigned to it, is of 260MB of size and have "FAT32" listed under the "FS" column select volume X - X will be the number of your partition with a size of 260MB, the EFI System Partition one that you identified in the last command assign letter=Z: - It'll assign the Z: letter to the EFI System Partition exit - To exit the diskpart utility Now you'll be back in the command prompt, enter the following commands: cd /d Z:\EFI\Microsoft\Boot - Goes to the "Boot" directory in the Z: partition attrib Z:\EFI\Microsoft\Boot\BCD -h -r -s - Removes the hidden, read-only and system attributes from the BCD folder ren Z:\EFI\Microsoft\Boot\BCD BCD.old - Renamed the BCD folder to BCD.old bootrec /rebuildbcd - This command will rebuild the BCD. When it asks you Add the installation to boot list?, press on y followed by Enter and if it succeed, you'll have a The operation completed successfully message. Once you're done, close the command prompt, restart your computer and try to upgrade again. Make sure you have a complete backup of anything important on your computer BEFORE attempting any of these steps.
J justkeepexploring Member Joined Jun 17, 2018 Posts 7 Jul 4, 2018 #11 Success~! Followed all the steps, then the first attempt to install 1803 actually didn't work. I rebooted after following the steps, and tried to upgrade, and although Windows did download the update again and appeared to install it, I was still on the previous version when i rebooted. I then went into Update again, and this time it was clearly different, rebooted several times instead of just once and progressed thru to 100%. I am on 1803 now! I cant thank you enough [FONT="]softwaremaniac! [/FONT]
Success~! Followed all the steps, then the first attempt to install 1803 actually didn't work. I rebooted after following the steps, and tried to upgrade, and although Windows did download the update again and appeared to install it, I was still on the previous version when i rebooted. I then went into Update again, and this time it was clearly different, rebooted several times instead of just once and progressed thru to 100%. I am on 1803 now! I cant thank you enough [FONT="]softwaremaniac! [/FONT]