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  1. #381
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Install Update with DISM



    1. Download this update and save to your desktop. The file name will be Windows8.1-KB3177108-x64.cab.zip.
    2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
    5. Copy and paste the following command into the command prompt window and press enter.

      dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3177108-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation. <---You may not get this line.
      Do you want to restart the computer now (Y/N)? <---You may not get this line.



    Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
    If it succeeds, please check for updates again and try installing KB3172614.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.


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  2. #382

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Quote Originally Posted by softwaremaniac View Post
    Install Update with DISM



    1. Download this update and save to your desktop. The file name will be Windows8.1-KB3177108-x64.cab.zip.
    2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
    5. Copy and paste the following command into the command prompt window and press enter.

      dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3177108-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation. <---You may not get this line.
      Do you want to restart the computer now (Y/N)? <---You may not get this line.



    Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
    If it succeeds, please check for updates again and try installing KB3172614.
    Done without errors, but 1 important update failed to install.
    Logs: DropMeFiles – free one-click file sharing service

  3. #383
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Install Update with DISM




    1. Download the attached update and save to your desktop. The file name will be Windows8.1-KB3167679-x64.cab.zip.
    2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
    5. Copy and paste the following command into the command prompt window and press enter.

      dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3167679-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation. <---You may not get this line.
      Do you want to restart the computer now (Y/N)? <---You may not get this line.




    Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
    If it succeeds, please check for updates again and try installing KB3172614.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  4. #384

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Quote Originally Posted by softwaremaniac View Post
    Install Update with DISM




    1. Download the attached update and save to your desktop. The file name will be Windows8.1-KB3167679-x64.cab.zip.
    2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
    5. Copy and paste the following command into the command prompt window and press enter.

      dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3167679-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation. <---You may not get this line.
      Do you want to restart the computer now (Y/N)? <---You may not get this line.




    Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
    If it succeeds, please check for updates again and try installing KB3172614.
    Done without errors, but 1 important update failed to install.
    Logs: DropMeFiles – free one-click file sharing service

  5. #385
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Install Update with DISM



    1. Download this update and save to your desktop. The file name will be Windows8.1-KB3170377-x64.cab.zip.
    2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
    5. Copy and paste the following command into the command prompt window and press enter.

      dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3170377-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation. <---You may not get this line.
      Do you want to restart the computer now (Y/N)? <---You may not get this line.





    Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
    If it succeeds, please check for updates again and try installing KB3172614.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  6. #386

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    It was the victory --- last important update was installed along with the last optional update!

    Error Code 800F0831 when installing updates on Server 2012 R2-2018-10-25-061036-png

    Thank you very much for helping me --- I really appreciate your effort.
    I could not have fixed this by my own without your support over long time.

    Two questions I have.
    What was the root cause for this chain of issues with WU?
    What would you suggest in order to avoid such issues in the future?

  7. #387
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    YAHOOOOOOOOOOOOOO! Awesome news!

    10,000 + missing package files that we have manually replaced.

    Do not wait such a long time if you have an issue, but come here immediately as then it will be much easier to fix (less work to do) + after not updating the system for a while, the system gets "stupid" and forgets how to update properly, so that was another issue we had to overcome.

    Thank you for your patience during these months, we have really put in an amazing amount of effort into this.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  8. #388

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Quote Originally Posted by softwaremaniac View Post
    YAHOOOOOOOOOOOOOO! Awesome news!

    10,000 + missing package files that we have manually replaced.

    Do not wait such a long time if you have an issue, but come here immediately as then it will be much easier to fix (less work to do) + after not updating the system for a while, the system gets "stupid" and forgets how to update properly, so that was another issue we had to overcome.

    Thank you for your patience during these months, we have really put in an amazing amount of effort into this.
    Got it.
    I hope my case will serve as a good lesson for other users.

  9. #389
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Hope so :) I'm really glad to have helped! Take care!


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  10. #390

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Do you know to to export this thread as whole for the my archive?

  11. #391
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,753
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Error Code 800F0831 when installing updates on Server 2012 R2

    Yes, you can go to Thread Tools... Show Printable Version and select pdf.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

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