[SOLVED] Erro [80070490] instalação do Windows 7 SP1

HollywoodBR · Jun 11, 2018

[Error 80070490] Windows 7 Service Pack 1 fails

Hello. I have been having trouble installing SP1 pretty much since SP1 came out. All other updates will install. I am getting Error 80070490 and tried the System Update Readiness Tool from Microsoft. That ran and installed an update or two, but I am still unable to install SP1.
CBS.zip Download CBS.zip from Sendspace.com - send big files the easy way

Sysnative Windows Update · Jun 11, 2018

Hello and welcome! Please follow the Windows Update Forum Posting Instructions

If you do not know to write English, please use GT.

HollywoodBR · Jun 11, 2018

oks sorry

Sysnative Windows Update · Jun 11, 2018

Let me know if you run into any issues.

HollywoodBR · Jun 11, 2018

scan of the SFC program presented the following data:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-11 13:24:38.639
Microsoft Windows 7 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 98
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-06-11 15:57:47.799
----------------------EOF-----------------------

Sysnative Windows Update · Jun 11, 2018

Carry out Step #3

HollywoodBR · Jun 11, 2018

I have this package downloaded and the Hotfix for Windows update (KB947821) was successful
I do it again? was already updated before step #1
Screenshot by Lightshot

Sysnative Windows Update · Jun 11, 2018

Please check your CBS folder for CheckSUR.log. If you don't have it, run the SURT tool again and attach the log.

HollywoodBR · Jun 11, 2018

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-06-11 18:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1760
No errors detected
Sorry

I was wrong here

Sysnative Windows Update · Jun 11, 2018

Please download the standalone SP1 installer and try installing it. If the installation fails, please attach CBS.log.

HollywoodBR · Jun 11, 2018

When restarting the PC gave the following error: ERROR_NOT_FOUND (0x80070490)

in checkSUR this is only this:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-06-11 20:37

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

should I run SFCFix again? :noidea:

Sysnative Windows Update · Jun 11, 2018

I need the CBS.log now after the failure. Don't run anything, just attach the log.

HollywoodBR · Jun 14, 2018

sorry for the delay I had a commitment the next day and my CBS.log file gave me denied access I had to copy for documents, I have re-done the whole process and there's CBS.log Download CBS.rar from Sendspace.com - send big files the easy way

Sysnative Windows Update · Jun 14, 2018

Thank you. I believe I see the issue. Please attach C:\Windows\Inf\setupapi.dev.log.

HollywoodBR · Jun 14, 2018

Download setupapi.dev.log from Sendspace.com - send big files the easy way

I believe this is related to the error, do I attach? view the print http://prntscr.com/juwuez

Sysnative Windows Update · Jun 14, 2018

I got what I needed. The files you screenshot are just older copies that have been archived.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\WINDOWS\WinSxS\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\atiilhag.inf

Let me know if it says successfully installed. If it does, try installing SP1 again.

HollywoodBR · Jun 14, 2018

It was added successfully, I will try to install SP1, thanks for the help, I'll be back to inform you if it worked

Sysnative Windows Update · Jun 14, 2018

If it fails, please attach C:\Windows\Inf\setupapi.dev.log again.

HollywoodBR · Jun 14, 2018

Download setupapi.dev.log from Sendspace.com - send big files the easy way
Failed, but I tried the download autonomo, not by windows update.

Sysnative Windows Update · Jun 14, 2018

Good. Keep using it.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_nvraid.inf_31bf3856ad364e35_6.1.7600.16385_none_95cfb4ced8afab0e\nvraid.inf

Let me know if it says successfully installed. If it does, try installing SP1 again and provide setupapi.dev.log if it fails.

[SOLVED] Erro [80070490] instalação do Windows 7 SP1

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