[SOLVED] Problems applying 2018-05 on Server 2008 R2 SP1

ArSo · Jun 4, 2018

Hi,
I have a problem applying 2018-05 security monthly quality rollups , KB4103718
Server was not updated with rollups since around January
2018-05 fails when downloading straight from Microsoft Update and manual install.

System: Windows Server 2008 R2 Enterprise x64, SP1

Tried SFC , no errors
Tried SURT, fixed the errors that appeared

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-05-28 15:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1673
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache

Tried SFCFix, no errors reported

Read More:

I am not sure how to use CBS to find any issues, attached.

Thank you for any help

Sysnative Windows Update · Jun 5, 2018

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

ArSo · Jun 6, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-06 09:53:24.040
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\xxxx\Desktop\SFCFixScript.txt [0]

Trace::
Successfully traced component amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18524_none_5fab5bb4ff4130dd.
    Package_141_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.3197868-369_neutral_LDR17
Trace:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-06-06 09:53:25.085
Script hash: h70kZH631Y699+uT5qmGryjzOVrSpAI0kMVPf5FG8W4=
----------------------EOF-----------------------

Sysnative Windows Update · Jun 6, 2018

Install Update with DISM

Download this update and save to your desktop. The file name will be Windows6.1-KB3197868-x64.cab.zip.
Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3197868-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

ArSo · Jun 7, 2018

Thanks you softwaremaniac, it worked!

Would it be a problem if you could tell me how you knew that this KB had to be reinstalled? Were you looking for anything specific in the logs?
I really would like to learn this and do this kind of troubleshooting for my servers in future. Is there any guide for this ?

Thanks you in advance for any info

Sysnative Windows Update · Jun 7, 2018

Hi! I'm glad this worked! Yes, there was a component missing:

Code:

2018-06-04 14:58:39, Error                 CBS    Exec: Failed to pre-stage package: Package_1513_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4, file: MsSpellCheckingFacility.exe, source: \\?\C:\Windows\SoftwareDistribution\Download\338fdc88e047bd96af1ded3cc840358c\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18524_none_5fab5bb4ff4130dd\MsSpellCheckingFacility.exe, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2018-06-04 14:58:39, Info                  CBS    Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2018-06-04 14:58:39, Info                  CBS    Failed to gather all missing files for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24136.1.4 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2018-06-04 14:58:39, Info                  CSI    0000000e@2018/6/4:12:58:39.059 CSI Transaction @0x457d40 destroyed
2018-06-04 14:58:39, Error                 CBS    Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24136.1.4 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2018-06-04 14:58:39, Info                  CBS    Perf: Stage chain complete.

I traced the missing component back to an update and had you install it.

Unfortunately, there are no guides, we have a private academy here that teaches people how to do this.

ArSo · Jun 7, 2018

Thank you for reply.
I think I can fix similar ones now if they happen on other servers :)

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