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  1. #41

    Re: KB4103718 installation hangs forever almost complete Win7

    It hangs almost complete, same as the other methods.


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  2. #42
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    Re: KB4103718 installation hangs forever almost complete Win7

    Please export your Event Viewer Logs for me: How to Export Event Viewer Logs – TechSmith Support
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  3. #43

    Re: KB4103718 installation hangs forever almost complete Win7

    Event Viewer logs (Application and System) zipped: EventViewerLogs.zip

    FYI, the update was still hung, so I clicked "Cancel" and now it is hung at "Canceling updates... ". I exported the Event Viewer logs with it still hung rather than rebooting the computer and then exporting.

    Thanks!

  4. #44
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    Please open CMD as Admin and run the following command:

    winmgmt /verifyrepository
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  5. #45

    Re: KB4103718 installation hangs forever almost complete Win7

    C:\Windows\system32>winmgmt /verifyrepository
    WMI repository is consistent


    C:\Windows\system32>

  6. #46
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    Can you attempt the update again and attach CBS.log and C:\Windows\WindowsUpdate.log.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  7. #47

    Re: KB4103718 installation hangs forever almost complete Win7

    I renamed those two log files so new ones would be created, then ran the update from the MSU:
    windows6.1-kb4103718-x64_c051268978faef39e21863a95ea2452ecbc0936d.msu

    It is hung right now, so I copied the logs to another folder and uploaded:
    CBS.log
    WindowsUpdate.log

  8. #48
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    When you are able, cancel it and provide fresh SURT and SFC Scan logs. Something strange is going on here.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  9. #49

    Re: KB4103718 installation hangs forever almost complete Win7

    Sorry for delay, running SURT now, then SFC.

  10. #50
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    No problem. Take your time.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  11. #51

    Re: KB4103718 installation hangs forever almost complete Win7

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2018-07-05 10:42


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store


    Summary:
    Seconds executed: 1204
    No errors detected




    ********************************************************

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection did not find any integrity violations.


    C:\Windows\system32>

  12. #52
    Moderator
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    Try installing the update using DISM again and attach CBS.log if there is a failure.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

  13. #53

    Re: KB4103718 installation hangs forever almost complete Win7

    Hi, THANK YOU SO MUCH for all your efforts, but I just spoke with my friend and at this point he would prefer I do a factory refresh on this PC and then just reinstall the few programs he currently uses. This is a secondary PC for use in his workshop and he'd rather not be worrying about hidden problems in Windows, etc.

    Thanks again, I learned some things about diagnosing problems, but let's close this thread.

  14. #54
    Moderator
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    Join Date
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: KB4103718 installation hangs forever almost complete Win7

    Okay, thanks for letting me know! Best of luck!
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.
    NOTICE: On vacation July 12th - August 5th. Other analysts will be taking care of the threads. Please be patient.

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