[SOLVED] Windows 7 x64: Problem with Security Monthly Quality Rollup updates and KB2952664

oxkar · May 26, 2018

Hi,

It's been several months since I was able to install a Security Monthly Quality Rollup for the last time. KB2952664 won't install as well. If I'm not mistaken it began when the Meltdown/Spectre update was released. After that, the updates failed every month. I've read since tons of posts/blogs/articles and tried every recommendation without success. I hope someone can shed a light with the very root cause of my problem and help me to fix it.

I'm attaching here SFCFix.txt but, due to its size, here is the link for CBS.zip.

Thanks in advance for your time.

View attachment SFCFix.txt

SleepyDude · Jun 1, 2018

Hi Oxkar :welcome: to Sysnative.

Do you still need assistance with this issue?

oxkar · Jun 2, 2018

Yes, SleepyDude, the problem still persist.

SleepyDude · Jun 2, 2018

Hi,

Lets do some fixing...

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

Download SFCFix.exe (by Niemiro) and save it to the Desktop
Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
On your Desktop, make sure you have the two files:

SFCFix.exe and

SFCFIX.zip
Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
The SFCFix tool will process the script
Upon completion, a log file SFCFix.txt should be created on your Desktop
Open the SFCFix.txt log and copy & paste the contents to your post

oxkar · Jun 4, 2018

OK, this is the output obtained after following your instructions:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-04 18:16:50.084
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Oskar\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp

Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\servicing\Packages.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\winsxs\Manifests.

Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.cat.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.mum.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.cat.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.5.mum.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.mum to C:\Windows\Temp\CheckSur\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.mum.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.24085_none_e610de43294af89f.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.24085_none_e610de43294af89f.manifest.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.1.7601.24085_none_b7726cd046851f4c.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.1.7601.24085_none_b7726cd046851f4c.manifest.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.24085_none_6688823b79f3068e.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.24085_none_6688823b79f3068e.manifest.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.24085_none_cfccf588b2fdef07.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.24085_none_cfccf588b2fdef07.manifest.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.24085_none_e8ae3348fecc7a74.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.24085_none_e8ae3348fecc7a74.manifest.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.24085_none_2e2897436ce20877.manifest to C:\Windows\Temp\CheckSur\winsxs\Manifests\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.24085_none_2e2897436ce20877.manifest.

Successfully restored ownership for C:\Windows\Temp
Successfully restored permissions on C:\Windows\Temp
PowerCopy:: directive completed successfully.

SleepyDude · Jun 4, 2018

Hi,

Thanks for the log. Please execute the following:

System Update Readiness Tool (SUR)

Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.

oxkar · Jun 4, 2018

Hi,

After executing SUR tool, here you are the log attached.

View attachment CheckSUR.log

SleepyDude · Jun 5, 2018

Hi,

Thanks for the log. Now try to install the update KB2952664.

In case of error please post the error code and upload the new cbs.log zipped.

Note: If the file is too big upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.

oxkar · Jun 5, 2018

I'm afraid it failed again. You can download CBS.log from here.

I only tried to install the update KB2952664 as you pointed. I unchecked the rest of pending updates.

SleepyDude · Jun 5, 2018

Hi,

Lets see if this helps...

Step ? - SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

Download SFCFix.exe (by Niemiro) and save it to the Desktop
Download the file SFCScript.txt, attached below, and save this to your Desktop
On your Desktop, make sure you have the two files:

SFCFix.exe and

SFCScript.txt
Drag the file SFCScript.txt onto the file SFCFix.exe and release it
The SFCFix tool will process the script
Upon completion, a log file SFCFix.txt should be created on your Desktop
Open the SFCFix.txt log and copy & paste the contents to your post

oxkar · Jun 5, 2018

This is the output. It seems that something went wrong.

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-05 20:01:29.537
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Oskar\Desktop\SFCScript.txt [0]




RepairPermissions::
Failed to identify winsxs copy for file  C:\Windows\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.  There may be file or hardlink damage.
RepairPermissions:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-06-05 20:01:29.568
Script hash: jLpbO038nh8pBe4InRAwnTw3rhsRPX1AcOG0XuvX/6I=
----------------------EOF-----------------------

SleepyDude · Jun 5, 2018

Hi,

Yep something is wrong...

» Check the Disk for Errors

open the Command Prompt as Administrator (Tutorial)
type the command:
Code:
```
chkdsk /r /x C:
```
Note: When it ask if you want to checked the volume next time the system restarts answer Yes
Restart the Computer and let the check run during boot, it will take some time...

Next,

download ListChkdskResult
execute the file and accept all the windows prompts to authorize the program to run
Notepad will open with a report showing the chkdsk result
copy & paste the log to your reply

oxkar · Jun 5, 2018

Hi,

As the log is a bit long, I decided to attach it instead of copy/paste it.

View attachment ListChkdskResult.txt

SleepyDude · Jun 5, 2018

Hi,

Please apply the following fix and post the result. Its actually only to collect information...

oxkar · Jun 5, 2018

OK, this is the output I got:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-05 22:55:17.333
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Oskar\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat
File is untraceable.
 Found: n8JTxiuSVf1Lzu/lWyOcbXu5JfG0HMfAqYsYlBZOjF8=
 Version number not available.
Trace not available.



[1: 1] C:\Windows\servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat
File is untraceable.
 Found: hI21eE7G22X5VS5np0ky1WedYLRxBSIcLLzYG5SLpAk=
 Version number not available.
Trace not available.



[2: 1] C:\Windows\Temp\CheckSur\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat
File is untraceable.
 Found: hI21eE7G22X5VS5np0ky1WedYLRxBSIcLLzYG5SLpAk=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-06-05 22:55:31.513
Script hash: 6Q5Xns1nnut4gjZK8sFSRmEYjX+aUEr0FuJftEqFoik=
----------------------EOF-----------------------

SleepyDude · Jun 5, 2018

Hi,

Apply this other fix and post the result.

oxkar · Jun 6, 2018

Hi SleepyDude,

It seems that this time things went better:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-06 21:01:08.408
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Oskar\Desktop\SFCFix.zip [0]




TakePermissions::
Successfully took permissions for file or folder C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat
Successfully took permissions for file or folder C:\Windows\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat
TakePermissions:: directive completed successfully.




Delete::
Successfully deleted files matching pattern C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.
Successfully deleted files matching pattern C:\Windows\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.
Delete:: directive completed successfully.




DeleteDataBlocks::
Successfully deleted all datablocks.
DeleteDataBlocks:: directive completed successfully.




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Sysnative
Successfully took permissions for file or folder C:\Windows\servicing\Packages

Successfully created directory tree \\?\C:\Windows\Sysnative\ca.

Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat to C:\Windows\System32\ca\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.
Successfully copied file C:\Users\Oskar\AppData\Local\niemiro\Archive\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat to C:\Windows\servicing\Packages\package_for_rollupfix~31bf3856ad364e35~amd64~~7601.24002.1.4.cat.

Successfully restored ownership for C:\Windows\Sysnative
Successfully restored permissions on C:\Windows\Sysnative
Successfully restored ownership for C:\Windows\servicing\Packages
Successfully restored permissions on C:\Windows\servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-06-06 21:02:33.599
Script hash: 194pxW/c6vSLPE6OdF8o+5wbiJIzQqS4wfuooNVLqCY=
----------------------EOF-----------------------

SleepyDude · Jun 6, 2018

Hi,

The fix didn't work as expected!

I think the tool may have a bug, I'm waiting for a comment from my colleagues... please wait a bit.

oxkar · Jun 6, 2018

OK, no problem. I'll wait as much as needed.

SleepyDude · Jun 6, 2018

Hi,

We find a workaround for the bug, please apply the attached fix and post the log.

[SOLVED] Windows 7 x64: Problem with Security Monthly Quality Rollup updates and KB2952664

Contributor

Windows Update Moderator, Security Analyst

Contributor

Windows Update Moderator, Security Analyst

Attachments

Contributor

Windows Update Moderator, Security Analyst

Contributor

Windows Update Moderator, Security Analyst

Contributor

Windows Update Moderator, Security Analyst

Attachments

Contributor

Windows Update Moderator, Security Analyst

Contributor

Windows Update Moderator, Security Analyst

Attachments

Contributor

Windows Update Moderator, Security Analyst

Attachments

Contributor

Windows Update Moderator, Security Analyst

Contributor

Windows Update Moderator, Security Analyst

Attachments