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  1. #21

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Addition.txt
    FRST.txt


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  2. #22
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    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Could you temporarily remove Corsair Link and Ai Suite while we troubleshoot?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #23

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    AI Suite is ASUS and has the drivers for USB3 and various other chipset drivers. . .

    Corsair Link is for the motherboard fan controller "chip heat". . .


    Based that these have nothing to do with Microsoft software I am really not convinced these two suits should be uninstalled.

    Can you give me some context why you think these important subsystems should be removed as I really uncomfortable removing them. . . what is your thought process here?

  4. #24
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      • CPU:
        Intel Core i7-8700K 3.7GHz
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        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
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    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Sure! 80070005 code means access denied, so my first suspicion was your AV blocking it, so I've asked you to uninstall it, and create a test account. When that didn't do the trick, I've requested FRST logs and these two are the only suspects I have, because people have had issues with them in the past.

    If that doesn't do the trick, we'll go with sth else.


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  5. #25

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Really appreciate the explanation, thank you!

    Removed both Corsair Link and AI Suite, restarted and tried windows update and it failed in the same way at 12%.

    Noticing there was an outstanding ASUS Bios patch, I upgraded this and retried without success.

    Have reinstalled (newer versions) of Corsair Link and AI Suite III. . . still nothing.

  6. #26
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
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        Corsair HX 750W 80+ Platinum
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      • Operating System:
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    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Okay, could you please attach CBS.log and setupapi.dev.log as well as your setupapi.app.log for me to check them out.


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  7. #27

    Re: WIN7X64: KB4103718 fails to install result code 80070005


  8. #28
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    • specs System Specs
      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    FRST Fix
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
    1. Download attached file and save it to the Desktop.
    Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
    2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
    3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
    5. Your computer will automatically reboot after the fix!
    Attached Files Attached Files


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  9. #29

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Fixlog.txt

    FYI
    Re-ran update, no change

  10. #30
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      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
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      • Display:
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      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Please attach the logs again. Thanks.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  11. #31

    Re: WIN7X64: KB4103718 fails to install result code 80070005


  12. #32
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Can you please manually update the following driver: Intel(R) H81 LPC Controller - 8C5C}


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  13. #33

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Have updated all outdated drivers.

    Re-ran Windows Update - No change


    Please find latest new attachments
    CBS.zip
    setupapi.app.zip
    setupapi.dev.zip

  14. #34
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Are there any peripheral devices hooked to the machine?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  15. #35

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    All I can think of that is in addition is:-

    1). Joy Stick
    2). Canon Flatbed scanner
    3). Logitech C970 Webcam
    4). USB3 10-Port Hub

  16. #36
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Can you temporarily disconnect those and try the update again?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  17. #37

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Disconnected everything apart from a monitor, network cable and a hard wired keyboard.

    re-ran windows update. . . failed at 12% after restart (No change)

  18. #38
    Moderator
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    I have to leave for my uni now, but will be with you in the late afternoon. This is a tough one.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  19. #39
    Moderator
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    Join Date
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: WIN7X64: KB4103718 fails to install result code 80070005

    Are you using some kind of an USB audio device (Bose maybe)?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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