1. #1

    Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Hi guys,

    My desktop PC with 32-bit Windows 10 has crashed version 10.0.17134.0. Not sure what happened - It worked fine for a few days after the upgrade to version 10.0.17134.0, and I was not using the PC at the time of the crash. It now starts up "attempting automatic repair", "diagnosing your PC" and ending with "Automatic Repair couldn't repair your PC".

    My windows 10 installed on C: drive used to be version 10.0.17134.0 but is now 10.0.16299.15, after I tried going back to a previous version to try and fix the problem.
    I also have a 10.0.17134.1 version bootable USB drive, which is 0.1 newer than win 10.0.17134.0

    Things I've tried so far:
    1) Running ESET and Kaspersky anti-virus and anti-rootkit scanners from separate bootable USB drives. No problems found
    2) Standard windows Automatic repair from the C: drive, no luck
    3) Standard windows Automatic repair from a bootable USB drive, which has the latest edition of windows 10, no luck

    4) chkdsk /f /r from the system C: drive
    refuses to run due to
    "Windows cannot run disk checking on this volume because it is write protected"
    I assume it is because I'm running recovery on it?

    5) chkdsk c: /f /r from the bootable USB drive
    “Windows has scanned the file system and found no problems”

    6) sfc /scannow from C:\windows\system32 - this fails with the message
    "Windows Resource Protection could not perform the requested operation" without even trying to scan.

    Went into regedit, found that the ProgramFilesDir was pointing to X:\Program Files, not C:\Program Files
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]

    sfc /scannow now completes 100% (instead of reporting the error right away), however at the end it still shows the error below:
    "Windows Resource Protection could not perform the requested operation" after the 100% completion.

    I looked through the cbs.log and it looks like there are some hash errors found in dlls, but the dll fixes not applied due to permissions?
    On second, third, fourth SFC scans the same errors are found - hence confirmed not fixed.


    7) sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
    from USB bootable image
    got error:
    "Windows Resource Protection could not perform the requested operation"

    I was not able to get around the error, even though sfc /scannow at least executes to 100% completion from C: drive, but not from bootable usb.

    tried:
    ICACLS C:\Windows\winsxs , this completed fine,
    but SFC still reports
    "Windows Resource Protection could not perform the requested operation"

    8) from C:\windows\system32
    dism /online /cleanup-image /RestoreHealth

    This initially fails with error 50
    ‘Error 50 DISM does not support servicing Windows PE with the /online option’
    I'm able to get around this error by following instructions here, via regedit and WinNT key
    Fix: Error 50 DISM does not support servicing Windows PE with the /online option - Appuals.com

    However, once I get past error 50, I get another error after DISM completes with 100%
    DISM Error: 1, incorrect function
    I googled a variety of issues for errors inside the DISM .log , but didn't find anything actionable.

    Since the standard fixes don't seem to work, I thought it would be a good idea to get professional help here on the forums.

    It seems like fixing SFC /scannow would be the first priority.
    cbs.txt is attached from the sfc /scannow executed from C: drive

    Any help would be greatly appreciated!
    I don't want to do a clean reinstall at this time.

    Thank you,
    Tele
    Attached Files Attached Files


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  2. #2
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    BSOD Kernel Dump Analyst
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    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Hello and welcome! Do you still require assistance?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Yes - I still need help.

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
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    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Step#1 - FRST Scan

    1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the 32-bit Version so please ensure you download that one.

    2. Copy it to your USB drive.
    3. Boot to recovery environment.
    4. Launch CMD and launch FRST.exe from the USB.
    5. Press Scan button.
    6. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the USB)
    7. Please attach the log back here.


    Please note that there is no guarantee that I will be able to help you, but I will try.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #5

    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Hi - frst log is attached
    Attached Files Attached Files

  6. #6
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
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    Posts
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Please retry SFC and attach the scan log afterwards.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #7

    Re: Windows 10 32-bit BSOD crash, CRITICAL_PROCESS_DIED, sfc /scannow not running

    Have you read my original post in detail?
    I did not see any responses that were specifically targeted towards my original post and symptoms.

    system response is identical to 6) in original post.

    I have already attached the original cbs.txt in my original post.

    Is there a reason you could not use the original cbs posted?

    I'm attaching cbs2.txt obtained today - but it would be ideal if we could utilize data already obtained.
    Attached Files Attached Files

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