1. #1

    Cannot install Monthly rollup start from Mar 2018 until now

    Hi,

    I have 20 Qty HP PC cannot install monthly rollup start from Mar 2018 until May 2018. These patch can be installed but keep restart windows until safe mode automatically failback. Would you give me a help?

    Error code: 80070643


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  2. #2
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Hello and welcome! Please follow these instructions: Windows Update Forum Posting Instructions

    Also, please attach: C:\WINDOWS\INF\setupapi.dev.log
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Quote Originally Posted by softwaremaniac View Post
    Hello and welcome! Please follow these instructions: Windows Update Forum Posting Instructions

    Also, please attach: C:\WINDOWS\INF\setupapi.dev.log
    Thanks for your reply. I will capture and send to you ASAP. Thanks!!

  4. #4

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Quote Originally Posted by softwaremaniac View Post
    Hello and welcome! Please follow these instructions: Windows Update Forum Posting Instructions

    Also, please attach: C:\WINDOWS\INF\setupapi.dev.log
    Attached. Thanks~
    Attached Files Attached Files

  5. #5
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Which antivirus software are you using?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  6. #6

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    McAfee.

  7. #7
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Please uninstall it from the machine completely and retry the update.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  8. #8

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Quote Originally Posted by softwaremaniac View Post
    Please uninstall it from the machine completely and retry the update.
    Test but failed...

  9. #9
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Try creating a new user account with Admin privileges and see if that'd work.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  10. #10

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Quote Originally Posted by softwaremaniac View Post
    Try creating a new user account with Admin privileges and see if that'd work.
    Hi, I have done but failed. Monthly patch can be installed in Windows environment. When it restart after installed, the Windows only display few second and will restart again. Do you see any error in log?

  11. #11
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Cannot install Monthly rollup start from Mar 2018 until now

    Yes, I do. I see plenty of errors. A driver is giving you grief. But multiple are listed, so we have to find the true cause.

    I can see there is a USB device that has a problem starting. Can you please exand your Device Manager and provide me with screenshots?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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