Hello,
My Windows Update problem is with my Lab.'s laptop running Windows 7 (64 bit). At the end of March, I started to notice that the laptop kept on installing a few security/rollup updates of Windows Updates (namely KB4088875, KB4088878 and KB4088881). ( There was a blue-screen failure at the end of Friday evening when I pressed the hibernation button to take the laptop to go home. But it booted up OK after I switched it on again at home. ) More recently, it's failed the April security updates (namely KB4093118, KB4093108).
I went to look at the error code in "Review your update history". The first one failed with error code "80070005". The end one had error code "800F0826".
I can also update other Windows Updates but just not the above ones, even the "Cumulative security update for Internet Explorer: April 10, 2018" in April, ie. KB4092946. The laptop seems OK otherwise.
The symptom has been that: it installed OK in current session and when I went to restart it, it seemed to go as far as 13% and then shut down and after the restart, it'd go only up to 13% again before declaring "Failure ..." and reverting back to the previous state (shutting down and restarting).
I've tried virtually everything mentioned in
https://support.microsoft.com/en-us/help/10164, including "Windows Update Troubleshooter", renaming c:\Windows\SoftwareDistribution /catroot2 folder. I didn't try installing "Servicing Stack Update" (KB3177467) as my system has got this update already since 2016.
"sfc /scannow" gave no error. SFCFIX also gave no error:
----------------------------------------------------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-04-15 10:09:48.463
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-04-15 11:07:23.062
----------------------EOF-----------------------
I put the CBS.zip (which has the CBS.log) temporarily at :
https://www.c-ad.bnl.gov/kinyip/download/CBS.zip . ( I'll delete this when this file is no longer useful. )
I've asked a young computer/IT guy to look at it but he couldn't solve the problem after one day. Today, for an experiment, I tried to install the optional KB4075211
(February 22, 2018—KB4075211 (Preview of Monthly Rollup) and it worked, too. So, the laptop doesn't really fail every "Monthly Rollup" but just Mar./Apr. (so far).
I searched for 13% in CBS.log and saw :
============
2018-04-16 14:32:44, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 13.
2018-04-16 14:32:44, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Error CBS Doqe: Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Info CBS Perf: Doqe: Install ended.
2018-04-16 14:32:44, Info CBS Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070005 - E_ACCESSDENIED]
=====================================================================================================
Somebody here :
https://social.technet.microsoft.com...w7itproinstall
said that he solved the problem : " .... I had to take ownership and reset permissions on about 100 different reg subkeys of HKLM\System\CurrentControlSet\Enum\Root .... "
I almost wanted to do the other day. But the above message was ~2011 and so I hesitated a bit. I've got another Windows 7 machine in 32-bit and I checked the permissions for
HKLM\System\CurrentControlSet\Enum\Root. Both Windows 7 machines got the same permission. But the 32-bit Windows can install the recent Mar./Apr. security updates.
Any advice/instruction ?? I'll really appreciate !
Kin
PS: I usually use it in WIFI so that it is in the Lab.'s network. When I connect it with Ethernet cable, the lab.'s windows update policy would be triggered and it'd try to push the updates that the Lab. wants. So, I automatically got updates typically when I connect the laptop with the Lab.'s network. But of course, I've been starting the Windows Update myself (in Wifi of the Lab. or at home) ever since I noticed the problem.
