R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 16, 2018 #1 Hello, I ran SURT and the log returned 2 corrupt files both from package KB3160005 x64. I downloaded the package and extracted the files but cannot find the 2 files it requires. I found very similar ones but they have "rtm" in the name. ================= Summary: Seconds executed: 4386 Found 2 errors CBS MUM Corrupt Total count: 1 CBS Catalog Corrupt Total count: 1 Unavailable repair files: servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.mum servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.mum servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.cat servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.cat =============== The files are in the package file but they are not the right ones as I have tried running Surt again with these files. package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.mum package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.cat Where would I find the 2 corrupt files or am I missing something simple? Kind Regads Luke Attachments CheckSUR.persist.log 2.6 KB · Views: 6
Hello, I ran SURT and the log returned 2 corrupt files both from package KB3160005 x64. I downloaded the package and extracted the files but cannot find the 2 files it requires. I found very similar ones but they have "rtm" in the name. ================= Summary: Seconds executed: 4386 Found 2 errors CBS MUM Corrupt Total count: 1 CBS Catalog Corrupt Total count: 1 Unavailable repair files: servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.mum servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.mum servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.cat servicing\packages\Package_for_KB3160005~31bf3856ad364e35~amd64~~11.2.1.0.cat =============== The files are in the package file but they are not the right ones as I have tried running Surt again with these files. package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.mum package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.cat Where would I find the 2 corrupt files or am I missing something simple? Kind Regads Luke
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 17, 2018 #2 Hi, To fix those files please do the following: SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCFIX.ZIP, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCFIX.zip Drag the file SFCFIX.zip onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post Attachments SFCFIX.zip 6.9 KB · Views: 4
Hi, To fix those files please do the following: SFCFix Script !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems... Download SFCFix.exe (by Niemiro) and save it to the Desktop Download the file SFCFIX.ZIP, attached below, and save this to your Desktop On your Desktop, make sure you have the two files: SFCFix.exe and SFCFIX.zip Drag the file SFCFIX.zip onto the file SFCFix.exe and release it The SFCFix tool will process the script Upon completion, a log file SFCFix.txt should be created on your Desktop Open the SFCFix.txt log and copy & paste the contents to your post
R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 18, 2018 #3 Thank you for your quick response. Where abouts were they?
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 18, 2018 #4 https://www.microsoft.com/en-us/download/details.aspx?id=52911 After running the fix you need to run SURT again to actually fix the files...
https://www.microsoft.com/en-us/download/details.aspx?id=52911 After running the fix you need to run SURT again to actually fix the files...
R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 18, 2018 #5 I have downloaded the package, extracted the files from the cab file, and I can only find the ones with RTM in the name "package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.cat" Am I missing something simple? Sorry Luke
I have downloaded the package, extracted the files from the cab file, and I can only find the ones with RTM in the name "package_for_kb3160005_rtm~31bf3856ad364e35~amd64~~11.2.1.0.cat" Am I missing something simple? Sorry Luke
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 18, 2018 #6 That problem happens when you use a tool to extract the archives that isn't the right one! Windows Update - Extract an Update - Windows 7 Help Forums
That problem happens when you use a tool to extract the archives that isn't the right one! Windows Update - Extract an Update - Windows 7 Help Forums
R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 18, 2018 #7 Ah thank you, that makes sence! I have been suing 7zip. I ran the SFCFix btw and it solved the problem thank you again.
Ah thank you, that makes sence! I have been suing 7zip. I ran the SFCFix btw and it solved the problem thank you again.
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 18, 2018 #8 :thumbsup2:
R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 27, 2018 #9 Sorry to be a pain, I have downloaded the extractor above and used it, I have also used the "expand -f:*" command as well to extract all the files. I still cannot find them in both KB316005 and KB4074736 packages. I have another computer with exact same files missing just in a different package. I downloaded the KB packages from Microsoft Update Catalouge website. One thing I did notice whe using the "expand -f:*" is the report at the end is missing 8 files. I don't know if the extractor is doing the same or I am being an idiot :banghead: Regards Luke
Sorry to be a pain, I have downloaded the extractor above and used it, I have also used the "expand -f:*" command as well to extract all the files. I still cannot find them in both KB316005 and KB4074736 packages. I have another computer with exact same files missing just in a different package. I downloaded the KB packages from Microsoft Update Catalouge website. One thing I did notice whe using the "expand -f:*" is the report at the end is missing 8 files. I don't know if the extractor is doing the same or I am being an idiot :banghead: Regards Luke
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 27, 2018 #10 Hi, Those are base packages, you have to rename the update.cat and update.mum files accordingly. package_for_kb4074736~31bf3856ad364e35~amd64~~11.2.1.0.cat package_for_kb4074736~31bf3856ad364e35~amd64~~11.2.1.0.mum
Hi, Those are base packages, you have to rename the update.cat and update.mum files accordingly. package_for_kb4074736~31bf3856ad364e35~amd64~~11.2.1.0.cat package_for_kb4074736~31bf3856ad364e35~amd64~~11.2.1.0.mum
R Redheat83 Member Joined Feb 20, 2018 Posts 22 Apr 30, 2018 #11 Thank you that was the last piece. Thanks for your patience. Luke
SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 3,061 Location Portugal Apr 30, 2018 #12 You are welcome Luke. :thumbsup2: