Windows 7 updates failed errors KB4074598 and KB40888801

Win7Lass · Apr 15, 2018

Hi.
Windows 7 attempts to install these updates then towards the end of install it fails, prompts for restart to revert the changes, during restart computer reverses changes and after an extended period of time (1/2 to 3/4 hr sometimes) finally allows me to log on. Thereafter I have to go through this every time that I start the computer.

I believe issue is similar to other users who have posted recently to this forum.

Your assistance to resolve this is greatly appreciated.

Windows 7 Service pack #1, 64bit.

CBS file https://www.dropbox.com/s/p1hoo4hboahw2rq/CBS.zip?dl=0

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-04-15 20:25:01.691
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 1
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-04-15 20:26:45.446
----------------------EOF-----------------------

SleepyDude · Apr 28, 2018

Hi Win7Lass :welcome: to Sysnative forum.

Do you still need assistance with this issue?

Win7Lass · Apr 30, 2018

Yes please!!!! Thank you!!!!!

SleepyDude · Apr 30, 2018

Hi,

Please execute the following...

System Update Readiness Tool (SUR)

Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, One Drive or upload to SendSpace and just provide the link for the file here.

Win7Lass · May 4, 2018

System Update readiness tool Installation completed successfully. (It did fail the first time, so I rebooted, connected to internet and 2nd attempt worked).
View attachment CheckSUR.log

SleepyDude · May 5, 2018

Hi,

Let's start with a fix and see how it goes...

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

Download SFCFix.exe (by Niemiro) and save it to the Desktop
Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
On your Desktop, make sure you have the two files:

SFCFix.exe and

SFCFIX.zip
Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
The SFCFix tool will process the script
Upon completion, a log file SFCFix.txt should be created on your Desktop
Open the SFCFix.txt log and copy & paste the contents to your post

Win7Lass · May 8, 2018

Hi.
So far so good. Here is the log:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-08 20:13:55.224
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Kylie\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD

Successfully copied file C:\Users\Kylie\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-05-08 20:13:56.644
Script hash: ihQDVJxb3pll4ITJKMODXPZEFGQB/c0vCoUWXBxUZW4=
----------------------EOF-----------------------

SleepyDude · May 8, 2018

Hi,

SFC scan

Please open up a Command Prompt Window as a Administrator, instructions for Windows 7 or Windows 8 and 8.1.
Inside the command prompt window type or copy & Paste the following command:
sfc /scannow

Note: This may take some time to finish. Please report the result.

SleepyDude · May 11, 2018

Hi,

Can you provide the result of SFC please?

Win7Lass · May 19, 2018

SFC completed successfully. Windows resource protection did not find any security violations.

SleepyDude · May 19, 2018

Hi,

Force Windows to search for Updates, try to install only the ones related with Security and skip/hide all that have Preview... in the name, those are not needed.

In case of errors please post the update that failed and the error code, also share the new CBS.log

Win7Lass · May 21, 2018

Hi,
Two updates worked:
- 2018-05 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1 on Windows 7 and Server 2008 R2 for x64 (KB4099633)
- Windows Malicious Software Removal Tool x64 - May 2018 (KB890830)

But still having issues:

2018-05 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4103718)

Installation date: ‎21/‎05/‎2018 8:08 PM

Installation status: Failed

Error details: Code 80004005

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/help/4103718

The CBS log is 329mb. Limited for data today. I'll have to upload the file tomorrow.

SleepyDude · May 21, 2018

Hi,

Win7Lass said:
Hi,
More information:
http://support.microsoft.com/help/4103718

The CBS log is 329mb. Limited for data today. I'll have to upload the file tomorrow.

Make sure you copy the folder to the Desktop then compress the folder from there. If you use 7-zip and the .7z format it should compress better.

SleepyDude · Jul 7, 2018

Hi,

Can you provide the requested log please?

SleepyDude · Jan 13, 2019

:bluebang: Due to lack of feedback, this topic has been closed.

If you are the original topic starter and need this topic reopened please contact a Moderator.

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Windows 7 updates failed errors KB4074598 and KB40888801

Win7Lass

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SleepyDude

Windows Update Moderator, Security Analyst

Win7Lass

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Windows Update Moderator, Security Analyst

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Win7Lass

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