Unable to fis sfc /scannow

GEM3INTUC · Mar 30, 2018

Index of /archives/CBS

an "AMD64" error is persisting on my Windows-7 PRO 64-Bit laptop ( IBM THINKPAD T-60 )....I've reinstalled the SURT, did a DISM via cmd prompt that Microsoft "backported" from Windows-8 to Windows-7 to fix SFC issues & that went thru successfully..I've also done all this in SAFE MODE as well, but no luck..I've even ran the Windows File checker off the Windows-7 Install Media...

PeterJ · Apr 2, 2018

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

GEM3INTUC · Apr 2, 2018

PeterJ said:
Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.

Download the attachment SFCFix.zip and save it on your desktop.

Save any work you have open, and close all programs.

Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.

Once done, a file will appear on your desktop, called SFCFix.txt.

Open the file, then copy and paste its content in your next reply.

PeterJ · Apr 2, 2018

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

GEM3INTUC · Apr 3, 2018

PeterJ said:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

View attachment CheckSUR.log View attachment CheckSUR.log View attachment CheckSUR.log

PeterJ · Apr 3, 2018

Do you still have AVG installed and if so which version ?

GEM3INTUC · Apr 3, 2018

PeterJ said:
Do you still have AVG installed and if so which version ?

Yes. Free antivrus version only. Version 18.3.3051

PeterJ · Apr 3, 2018

Please follow the instructions below.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

GEM3INTUC · Apr 3, 2018

PeterJ said:
Please follow the instructions below.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

Download COMPONENTS.zip from Sendspace.com - send big files the easy way

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.

Go ahead and install this program and accept all the defaults. After the last install screen the program should open.

Click the New Backup button. Accept the defaults and simply click Start.

When it says Finished successfully, click the Close button.

This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...

This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.

Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.

Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.

Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.

You can close any open windows you have as well as the RegBak program now.

PeterJ · Apr 4, 2018

Please do not quote my reply into yours. It is not needed.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool

2. Download the attachment fixlist.txt and save it to your desktop.
3. Right-click on FRST64.exe and select "Run as administrator".
4. Press the Fix button.
5. The tool will now process fixlist.txt.
6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

GEM3INTUC · Apr 4, 2018

PeterJ said:
Please do not quote my reply into yours. It is not needed.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool

2. Download the attachment fixlist.txt and save it to your desktop.
3. Right-click on FRST64.exe and select "Run as administrator".
4. Press the Fix button.
5. The tool will now process fixlist.txt.
6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

GEM3INTUC · Apr 4, 2018

View attachment CheckSUR.log View attachment Fixlog.txt View attachment CheckSUR.log View attachment Fixlog.txt View attachment CheckSUR.log View attachment Fixlog.txt

PeterJ · Apr 5, 2018

The CheckSur log is clean now.
Run SFC again as instructed below.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following commands into it, press enter after each.
Code:
```
sfc /scannow
```
Wait for this to finish before you continue
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

GEM3INTUC · Apr 5, 2018

PeterJ said:
The CheckSur log is clean now.
Run SFC again as instructed below.

SFC Scan

Click on the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator.

When command prompt opens, copy and paste the following commands into it, press enter after each.

Code:

sfc /scannow

Wait for this to finish before you continue

Code:

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

GEM3INTUC · Apr 5, 2018

View attachment cbs.txt

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Unable to fis sfc /scannow

GEM3INTUC

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PeterJ

Moderator, Windows Update Expert, Security Analyst

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PeterJ

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GEM3INTUC

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PeterJ

Moderator, Windows Update Expert, Security Analyst

GEM3INTUC

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

GEM3INTUC

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

GEM3INTUC

Member

GEM3INTUC

Member

PeterJ

Moderator, Windows Update Expert, Security Analyst

GEM3INTUC

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GEM3INTUC

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