Hi Synapse
IMPORTANT: Please make sure you do NOT reboot during this process. If the system asks to reboot, please let us know but answer No to the reboot message.
FRST fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.
Download the attached fixlist.txt to your desktop.
Ensure fixlist.txt is in the same location as FRST64.exe on your desktop.
Run FRST by right clicking on it and selecting Run as Administrator and press Fix
On completion a log (fixlog.txt) will be generated.
Please select all text in this fix, copy (CTRL + C) and then Paste (CTRL + V) in your next reply.
Then
Please run a SFC scan and attach the CBS log.
SFC Scan
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
sfc /scannow
Wait for this to finish before you continue
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.