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  1. #101
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    Oct 2014
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    17,076

    Re: SFC Corruption and windows update error (possible) Win 7 SP1 PC

    OK, so you are saying that you were unable to Open Windows Explorer? That is Step#1 that you said you got stuck on. Just trying to understand.


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  2. #102

    Re: SFC Corruption and windows update error (possible) Win 7 SP1 PC

    That's not the problem. I opened Windows Explorer and "Show hidden files and folders" is checked and "Hide extensions for known file types" is unchecked. I was able to uninstall many msi except for those 2.

  3. #103
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    Re: SFC Corruption and windows update error (possible) Win 7 SP1 PC

    OK. Just continue on. Go on to Step#2 and complete the steps and we will go from there. Thanks.

  4. #104

    Re: SFC Corruption and windows update error (possible) Win 7 SP1 PC

    OK. Done. That was tedious but I think I managed to uninstall Office 2007. WU is stating that the important update that the PC needs is Microsoft Office File Validation Add-In 4/5/2012. But after a second run WU states that no updates are needed. I am still getting 97 SURT corruption counts.

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-05-20 20:15:37.003
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 97
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 30 datablocks.
    Finish time: 2018-05-20 20:22:52.339
    ----------------------EOF-----------------------

  5. #105
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    Re: SFC Corruption and windows update error (possible) Win 7 SP1 PC

    Good. Please do the following.

    Step#1 - System Update Readiness Tool (SUR)
    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

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