1. #1

    [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Dear all,

    I am currently facing issues with Windows Update.
    I cannot install KB4074588. Not through the windows update store neither manually.
    This happened after updating to Windows 10 Pro and activating a new key.
    Some weeks later, I could not update windows anymore.
    I already tried all 5 steps here recommended in the forum.
    This includes:

    Run Windows update trouble shooter
    Run Windows in-place upgrade through media creation tool
    Run chkdsk
    Run DISM.exe /Online /Cleanup-image /Restorehealth
    Run sfc /scannow
    Run SFCFIX from the forum

    After all, I still cannot update my system.
    Manually downloading and installing just tells me:

    English:
    "The update is not suitable for your computer."
    You can find the CBS logs etc. attached.
    Most interessting I find is that the in-place upgrade tells me, that:
    "The language or edition on this machine is currently not supported".
    How can that be with winver showing a regular Windows 10 Pro v1709 b16299.15 x64?

    Please help me out, since I already spent weeks on getting this solved...
    Thanks for your help!

    Kind regards
    Dawid

    CBS.rar

    -win-10-place-upgrade-png


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  2. #2
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    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hello and welcome! Please run DISM again and attach CBS.log


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  3. #3

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi,

    I have already attached the latest log in my First post (was created just minutes before I started the thread).
    It includes the DISM run.
    Or do you need anything else?
    Thanks!

    Kind regards

  4. #4
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      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
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        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    It was overwritten by SFC being run :)


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #5

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi again,

    sorry, I did not know that.
    Please find the latest CBS.log attached after running:
    DISM.exe /Online /Cleanup-image /Restorehealth

    Hope this helps.
    Thanks for your help in advance!

    20180306CBS.rar

    Kind regards

  6. #6
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Attempt to install the update and attach CBS.log when it fails.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #7

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi again,

    so you mean through Windows Update OR manually by loading the kb package and starting the installer that fails?
    Thanks!

    Kind regards

  8. #8
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi, I mean through WU.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  9. #9

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi again,

    please find the new log after WU attached.
    What are the next steps?

    20180307CBS.rar

    Kind regards

  10. #10

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Any updates?
    Thanks for your help!

    Kind regards

  11. #11
    Moderator
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attempt to run Windows Update just like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  12. #12

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Hi all,

    at first thanks to you softwaremaniac for your help!
    But since this was critical for me, I decided to do a clean install over the weekend.
    Now, all works like a charm.
    Thanks for your support!

    Kind regards

  13. #13
    Moderator
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    softwaremaniac's Avatar
    Join Date
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [10v1709b16299.15 x64] (KB4074588) Error 0x80070002

    Thanks for letting me know! Take care.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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