[SOLVED] [7SP1 x64] KB4054518 fails with error 80004005

mlazzarotto91 · Mar 2, 2018

Dell Optiplex 9010
Processor Intel I5-3570
Windows 7 Professional x64 with SP1

I have 4 Windows updates(same pc) that are giving me some problems.
The first of this is the KB4054518, it fails with error 80004005.

I tried sfc /scannow, SURT and SFCfix with no success. Tried to install again the update failed with the same error.

SFCfix log SFCFix.txt - Google Docs
CBS logs CBS.7z - Google Drive

Absolutely no rush, I'm leaving the office right now and I won't be backu until monday morning.

Sysnative Windows Update · Mar 3, 2018

Hello and welcome to Sysnative!

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4019265

4. Let me know if it says it was successful or if there are any errors.

mlazzarotto91 · Mar 5, 2018

Hi softwaremaniac, thank you for your help.

I've just run the command, but Windows returned me this error:

EDIT: CBS logs uploaded

Sysnative Windows Update · Mar 5, 2018

Search with Farbar Recovery Scan Tool (FRST)

Download FRST64 and save it to the Desktop.
Open the Command Prompt as Administrator (Tutorial)
Type or copy/paste the following command:

dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

Wait for the command to finish with "The operation completed successfully" If it does not, please continue with the steps.
Close the window "Administrator: Command Prompt"
Execute FRST/FRST64 right click on the icon

and choose Run as Administrator. Make sure all other windows are closed.
(When the tool opens for the first time, you must click Yes on the disclaimer.)
On the Search box (1) type or copy and paste the following text:
KB4019265
Press the Search Registry button.
Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
Please attach the log to your post.

mlazzarotto91 · Mar 7, 2018

Did the dism command, no it gave me no output.
Did the registry search with the FRST.

Attaching the log file. View attachment SearchReg.txt

Sysnative Windows Update · Mar 11, 2018

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and attach CBS.log if any fail.

mlazzarotto91 · Mar 12, 2018

softwaremaniac said:
FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and attach CBS.log if any fail.

Hi softwaremaniac,
I did the fix with the FRSB.
You can find the file fixlog.txt attached.
After the fix Windows installed the update successfully.

Now there are 3 updates to install.

I tried to install the update KB4074598 but Windows is reverting the changes at boot.

Should I create another post or we can troubleshoot here?

Sysnative Windows Update · Mar 12, 2018

We can do it here. Attempt to install the third one. When it fails, please attach CBS.log and setupapi.dev.log. Do not install the first two on the list, especially not the second one.

mlazzarotto91 · Mar 12, 2018

softwaremaniac said:
We can do it here. Attempt to install the third one. When it fails, please attach CBS.log and setupapi.dev.log. Do not install the first two on the list, especially not the second one.

Yes, I tried to install the third one.
Here are the setupapi.dev.log and CBS.log

Sysnative Windows Update · Mar 12, 2018

Could you try reinstalling your Intel GPU drivers?

mlazzarotto91 · Mar 19, 2018

softwaremaniac said:
Could you try reinstalling your Intel GPU drivers?

Hi, please apologize me if I didn't reply to you before, but I've been very busy.
I'm going to remove and install the GPU drivers (Intel HD 2500).
After that what shall I do?

Sysnative Windows Update · Mar 19, 2018

Retry updates.

mlazzarotto91 · Mar 20, 2018

softwaremaniac said:
Retry updates.

Hi, I've just removed and installed the GPU driver. One thing I noticed is that except the first update, the other 2 are new. In fact the other 2 (the second and third) were not showing before the driver update.

I installed the third and then the first update, but both reverted the changes at boot.

Attached the CBS logs

Sysnative Windows Update · Mar 20, 2018

Thanks, please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{3bb9fd2b-351e-4b9c-b1fc-ed0758805998} /s >1.txt && notepad 1.txt

4. Notepad will open showing some info. Can you copy and paste this into your next reply?

mlazzarotto91 · Mar 22, 2018

softwaremaniac said:
Thanks, please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{3bb9fd2b-351e-4b9c-b1fc-ed0758805998} /s >1.txt && notepad 1.txt

4. Notepad will open showing some info. Can you copy and paste this into your next reply?

The command returns the following error:

Code:

ERROR:
The system was unable to find the specified registry key or value.

Sysnative Windows Update · Mar 23, 2018

Step#1 - Export Publishers Key

Click on the Start button type regedit
When you see regedit on the list, right-click on it and select Run as administrator
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WINEVT\Publishers
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*)
Name this file PUB (with no file extension) and save it to your Desktop.

Once done please upload this file via a file sharing service and post the link here.

mlazzarotto91 · Mar 26, 2018

softwaremaniac said:
Step#1 - Export Publishers Key

Click on the Start button type regedit

When you see regedit on the list, right-click on it and select Run as administrator

When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WINEVT\Publishers

Once selected, click File > Export....

Change the Save as type: to Registry Hive Files (*.*)

Name this file PUB (with no file extension) and save it to your Desktop.

Once done please upload this file via a file sharing service and post the link here.

PUB - Google Drive

Sysnative Windows Update · Mar 26, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

mlazzarotto91 · Mar 27, 2018

softwaremaniac said:
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.

Save any open documents and close all open windows.

On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.

Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.

SFCFix will now process the script.

Upon completion, a log should be created on your Desktop: SFCFix.txt.

Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-27 16:36:20.168
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\ntadmin\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences\0.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences\0.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{0d4fdc09-8c27-494a-bda0-505e4fd8adae}\ChannelReferences\0.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2018-03-27 16:36:20.517
Script hash: hTgAXPySwmfd5ugsXAL0VtWqP/cRveoovDL7fkdeD6I=
----------------------EOF-----------------------

mlazzarotto91 · Mar 27, 2018

I've just checked for the available updates (connected to WSUS) and there are no update available. Do you think it's ok that previously there were 3 and now 0?

[SOLVED] [7SP1 x64] KB4054518 fails with error 80004005

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