Please do the following.
Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following
file.
2. When it asks you if you wish to install, please answer yes.
Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an
Installation Complete screen when it's done running.
4. Please attach the log from the following location.
C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as
Dropbox or
One Drive or
SendSpace and just provide the link.
Heya Brian,
See the CheckSUR.log below:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-03-23 14:55
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Catalog Missing 0x00000002 bf249c39f839f63cd103c8609edb402f32803962a1888c86630f94b8ef043238.cat 0821253b661..112862867be_31bf3856ad364e35_6.1.7601.23037_87f371331c00d062 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Thumbprint Invalid 0x00000000 bf249c39f839f63cd103c8609edb402f32803962a1888c86630f94b8ef043238 a467ff35f8c..d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_a79ceef208c90ce9
(fix) CSI Catalog Thumbprint Invalid CSI Catalog Thumbprint Deleted bf249c39f839f63cd103c8609edb402f32803962a1888c86630f94b8ef043238
(f) CSI Missing Component Key 0x00000000 x86_a467ff35f8c5c4660f699d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_none_a79ceef208c90ce9 HKLM\Components\DerivedData\Components
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced.
(f) CSI Missing C Mark 0x00000000 c!a467ff35f8c..d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_a79ceef208c90ce9 x86_a467ff35f8c5c4660f699d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_none_a79ceef208c90ce9 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!a467ff35f8c..d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_a79ceef208c90ce9 successfully added to x86_a467ff35f8c5c4660f699d25df9fa45c_31bf3856ad364e35_6.1.7601.18833_none_a79ceef208c90ce9
Summary:
Seconds executed: 1100
Found 4 errors
Fixed 4 errors
CSI Catalog Missing Total count: 1
Fixed: CSI Catalog Missing. Total count: 1
CSI Missing Component Key Total count: 1
Fixed: CSI Missing Component Key. Total count: 1
CSI Missing C Mark Total count: 1
Fixed: CSI Missing C Mark. Total count: 1
CSI Catalog Thumbprint Invalid Total count: 1
Fixed: CSI Catalog Thumbprint Invalid. Total count: 1
Best,
Jed