J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 14, 2018 #21 here ya go... Dropbox - setupapi.app.log Attachments setupapi.app.log 12.8 KB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 15, 2018 #22 I think you may have provided the same log twice.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 15, 2018 #23 Yes...I didnt see Page 2 & thought the original had gotten lost...
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 19, 2018 #24 Nothing new in the investigation...in the interim I deleted the contents of C Windows SoftwareDistribution Downloads & DataStore....rebooted...tried an update...same failure...
Nothing new in the investigation...in the interim I deleted the contents of C Windows SoftwareDistribution Downloads & DataStore....rebooted...tried an update...same failure...
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 19, 2018 #25 Can you please get me a fresh SURT scan and SFC Scan results?
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 19, 2018 #26 SFC / Scannow result...No integrity violations. Downloaded and ran the SURT Reran Update KB4074598 - Update failed Here is the CBS log Dropbox - CBS.zip Thanks again for consideration
SFC / Scannow result...No integrity violations. Downloaded and ran the SURT Reran Update KB4074598 - Update failed Here is the CBS log Dropbox - CBS.zip Thanks again for consideration
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 20, 2018 #27 Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand {update name}.msu -f:* C:\temp replace {update name} with the name of the MSU file downloaded in step 1 DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. Do you want to restart the computer now (Y/N)? Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post please. If the installation fails, zip and attach the CBS log with your reply.
Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand {update name}.msu -f:* C:\temp replace {update name} with the name of the MSU file downloaded in step 1 DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. Do you want to restart the computer now (Y/N)? Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post please. If the installation fails, zip and attach the CBS log with your reply.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 20, 2018 #28 The file does not seem to want to "expand" in the same directory??
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #29 Could you provide more details please?
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 21, 2018 #30 I created a folder in C:\ ...named it Temp I downloaded the windows update MSU file into that folder I ran CMD as administrator I followed your instructions to change C:\ users\windows ...to C:\Temp I entered the EXPAND command as per your instructions (I copied in the msu id from the C:\temp location...first time it had no suffix...same message...then I added .msu to file name and ran Expand command...same message) The message I got upon entering the Expand command as per screencapture above (No destination specified for....)
I created a folder in C:\ ...named it Temp I downloaded the windows update MSU file into that folder I ran CMD as administrator I followed your instructions to change C:\ users\windows ...to C:\Temp I entered the EXPAND command as per your instructions (I copied in the msu id from the C:\temp location...first time it had no suffix...same message...then I added .msu to file name and ran Expand command...same message) The message I got upon entering the Expand command as per screencapture above (No destination specified for....)
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #31 Do it again, and if there is an error, provide screenshots of both the folder with the file in it and the cmd windows for me to see.
Do it again, and if there is an error, provide screenshots of both the folder with the file in it and the cmd windows for me to see.
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 21, 2018 #34 ..sorry..it appears in the thread when I'm looking at it...I'll try attaching this way...thanks
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #35 You are typing this part wrong. Look very closely: -f:* C:\temp
J johngartley Active member Joined Feb 28, 2018 Posts 30 Mar 21, 2018 #36 here is exactly what I typed expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp still get the same message...obviously I am missing something here!
here is exactly what I typed expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp still get the same message...obviously I am missing something here!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #37 You are typing the command wrong: expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp should be -f:* C:\temp Note the space and the asterisk in the command!
You are typing the command wrong: expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp should be -f:* C:\temp Note the space and the asterisk in the command!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Mar 21, 2018 #39 The second command should be DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-kb4074598-x64.cab
The second command should be DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-kb4074598-x64.cab