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  1. #1

    [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Hello, I'm new in this forum and you are my last hope to resolve the problems.

    sfc /scannow
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.


    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-02-24 10:39:11.335
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.

    AutoAnalysis::
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 1526
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.

    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-02-24 10:42:01.921
    ----------------------EOF-----------------------

    CBS.zip




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  2. #2
    Administrator
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    Re: [WIN7 SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

  3. #3

    Re: [WIN7 SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Hello, thank you for reply. Yes i still have this problem, tried everything already but not being able to resolve it. For some reason there are too many missing .mum packages shown in CBS. Attached CheckSUR.log with details.
    Attached Files Attached Files

  4. #4
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    OK. Looks like the log only shows 500 pairs at a time. So here are the first 500. Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


    Step#2 - System Update Readiness Tool (SUR)

    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  5. #5

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Thank you for the instructions. It looks like it helped:

    Checking Component Store

    Summary:
    Seconds executed: 13550
    Found 1526 errors
    Fixed 499 errors
    CBS MUM Missing Total count: 1526
    Fixed: CBS MUM Missing. Total count: 499
    Fixed: CBS Paired File. Total count: 500

    I did exactley as instructed.
    Attached SFCFix.txt and CheckSUR.log
    Attached Files Attached Files

  6. #6
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Here's the next batch.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



    Step#2 - System Update Readiness Tool (SUR)

    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  7. #7

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Thanks, looks like it's getting better and SUR is now running faster then before:

    Checking Component Store

    Summary:
    Seconds executed: 6361
    Found 1027 errors
    Fixed 474 errors
    CBS MUM Missing Total count: 1027
    Fixed: CBS MUM Missing. Total count: 474
    Fixed: CBS Paired File. Total count: 474

    Attached SFCFix.txt and CheckSUR.log
    Attached Files Attached Files

  8. #8
    Administrator
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    Oct 2014
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Here's the next batch.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



    Step#2 - System Update Readiness Tool (SUR)

    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  9. #9

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Amazing, almost done:

    Checking Component Store

    Summary:
    Seconds executed: 2993
    Found 554 errors
    Fixed 448 errors
    CBS MUM Missing Total count: 553
    Fixed: CBS MUM Missing. Total count: 447
    CBS Catalog Missing Total count: 1
    Fixed: CBS Catalog Missing. Total count: 1
    Fixed: CBS Paired File. Total count: 449

    Attached SFCFix.txt and CheckSUR.log
    Attached Files Attached Files

  10. #10
    Administrator
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    Oct 2014
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Here's the next batch.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



    Step#2 - System Update Readiness Tool (SUR)
    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  11. #11

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Still showing some errors. Thank you very much for all your help.

    Summary:
    Seconds executed: 1358
    Found 107 errors
    Fixed 107 errors
    CBS MUM Missing Total count: 106
    Fixed: CBS MUM Missing. Total count: 106
    CBS MUM Corrupt Total count: 1
    Fixed: CBS MUM Corrupt. Total count: 1
    Fixed: CBS Paired File. Total count: 107


    Attached SFCFix.txt and CheckSUR.log:
    Attached Files Attached Files

  12. #12
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Please attempt windows updates and if they fail, please provide the CBS.log.

  13. #13

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Updates are still failing. CBS.log.is about 700MB big, i have ZIP it and uploaded to google drive.

    CBSlog.zip at Google Drive

    Thanks

  14. #14

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    I have run SURT again. Here the result and new CBS.log attached:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2018-03-09 17:28

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800B0100 servicing\Packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum servicing\Packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat Package manifest cannot be validated by the corresponding catalog

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 444
    Found 1 errors
    CBS MUM Corrupt Total count: 1

    Unavailable repair files:
    servicing\packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum
    servicing\packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat
    Attached Files Attached Files

  15. #15
    Administrator
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    Oct 2014
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


    Step#2 - System Update Readiness Tool (SUR)
    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

    Step#3 - Check for Update
    Check to see if you have KB4048957 currently installed. If you do have it installed, please uninstall it.

  16. #16

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    1. SFCFix.txt:

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-03-09 21:08:57.036
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Babo\Desktop\SFCFix.zip [0]




    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

    Successfully copied file C:\Users\Babo\AppData\Local\niemiro\Archive\Packages\package_315_for_kb4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_315_for_kb4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat.
    Successfully copied file C:\Users\Babo\AppData\Local\niemiro\Archive\Packages\package_315_for_kb4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_315_for_kb4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum.

    Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
    Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
    PowerCopy:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 1 datablocks.
    Finish time: 2018-03-09 21:08:59.438
    Script hash: 8a2Q1m5Ldx3wWo/Cz2IscfWoP7KPf2i+g7XIWafjrXE=
    ----------------------EOF-----------------------


    2. CheckSUR.log

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2018-03-09 21:10

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800B0100 servicing\Packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum servicing\Packages\Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat Package manifest cannot be validated by the corresponding catalog
    (fix) CBS MUM Corrupt CBS File Replaced Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
    (fix) CBS Paired File CBS File also Replaced Package_315_for_KB4025341~31bf3856ad364e35~amd64~~6.1.1.6.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 146
    Found 1 errors
    Fixed 1 errors
    CBS MUM Corrupt Total count: 1
    Fixed: CBS MUM Corrupt. Total count: 1
    Fixed: CBS Paired File. Total count: 1


    3. Windows Update

    KB4048957 -
    does not show up as installed but it is alover the registry. Attached FRST64 Registry Search.
    Attached Files Attached Files

  17. #17
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Can you run the attached fix through FRST and provide the resulting log?
    Attached Files Attached Files

  18. #18

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Fixlog attached.

    I was just wondering also about the errors in CBS.log. They seem to be all related to KB4038777 which is also not installed. I have run registry search for this one also:

    2018-03-09 20:08:22, Info CBS Failed to open package file: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy22\Windows\Servicing\Packages\Package_1078_for_KB4038777~31bf3856ad364e35~amd64~~6.1.1.3.mum [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-03-09 20:08:22, Info CBS Failed to read in xml content [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-03-09 20:08:22, Error CBS Failed to parse package manifest: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy22\Windows\Servicing\Packages\Package_1078_for_KB4038777~31bf3856ad364e35~amd64~~6.1.1.3.mum [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-03-09 20:08:22, Error CBS Failed to resolve package 'Package_1078_for_KB4038777~31bf3856ad364e35~amd64~~6.1.1.3' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2018-03-09 20:08:22, Info CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2018-03-09 20:08:22, Info CBS Failed to populate children. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2018-03-09 20:08:22, Info CBS Failed to initialize internal package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2018-03-09 20:08:22, Info CBS Failed to create package. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2018-03-09 20:08:22, Error CBS Failed to internally open package. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]


    Thanks for all your help.
    Attached Files Attached Files

  19. #19
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    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Before I look at that SearchReg.txt can you please check for Windows Updates and let me know which KBs show up that need installed?

  20. #20

    Re: [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701

    Important: KB4074598
    Optional: KB4075211 & KB2592687

    That's all.

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