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  1. #21

    Re: Unable to update optional updates.

    CBS log attached.
    Attached Files Attached Files


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  2. #22
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    Re: Unable to update optional updates.

    Please install only that update again, and when it fails, attach CBS.log.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #23

    Re: Unable to update optional updates.

    CBS log attached.
    Attached Files Attached Files

  4. #24
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    Re: Unable to update optional updates.

    Install Update with DISM


    1. Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/02/windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu
    2. Copy the MSU file to a convenient location (such as C:\temp).
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator
    5. When command prompt opens, copy and paste the following commands into it, press enter after each

      cd C:\temp

      replace C:\temp with your path if different

      expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:* C:\temp

      DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4074598-x64.cab
    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation.
      Do you want to restart the computer now (Y/N)?
    7. Make sure to allow the computer to restart if prompted.

      If you receive any other message:
    8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    9. Paste (Ctrl+V) it into your next post.
    10. Zip and attach C:\Windows\Logs\CBS\CBS.log
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #25

    Re: Unable to update optional updates.

    I get an error message:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>cd C:\temp


    C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
    .msu -f:* C:\temp
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.


    Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
    b83cb798.msu.




    C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
    .msu -f:* C:\temp
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.


    Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
    b83cb798.msu.




    C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
    .msu -f:* C:\temp
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.


    Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
    b83cb798.msu.




    C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
    .msu -f:* C:\temp
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.


    Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
    b83cb798.msu.




    C:\Temp>
    Attached Files Attached Files

  6. #26
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    Re: Unable to update optional updates.

    Did you copy the file to the C:\temp directory?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #27

    Re: Unable to update optional updates.

    Look again at my post. I added the cbs log. I moved the msu from downloads folder to temp.

  8. #28
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      • Operating System:
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    Re: Unable to update optional updates.

    Open CMD as admin and enter the following commands:

    Code:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
    net start wuauserv
    Afterwards, please try updating the normal way through Windows Update.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  9. #29

    Re: Unable to update optional updates.

    Update failed. CBS log attached.
    Attached Files Attached Files

  10. #30
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        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
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      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Unable to update optional updates.

    Export registry as hive


    1. Click on the Start button and in the search box, type regedit
    2. When you see regedit on the list, right-click on it and select Run as administrator
    3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

    4. Once selected, click File > Export....
    5. Change the Save as type: to Registry Hive Files (*.*)
    6. Name this file CBS (with no file extension) and save it to your Desktop.



    Zip up that file and upload it for me please :)
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  11. #31

    Re: Unable to update optional updates.

    CBS attached.
    Attached Files Attached Files

  12. #32
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        Intel Core i7-2700K 3.5GHz
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        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
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        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
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        Corsair GS 700W
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        CoolerMaster Arctic Freezer 7 Pro
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        Philips Brilliance BDM4065UC 4K 3840x2160
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        Windows 10 Pro 1703 x64

    Re: Unable to update optional updates.

    I will have a look tonight!
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  13. #33

    Re: Unable to update optional updates.

    BTW. Today I did a registry defragmentation using registry life by ChemTable Software. I usually do this once a month.

  14. #34
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      • Motherboard:
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      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Unable to update optional updates.

    I do not recommend using such software, because it can cause more harm than good.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  15. #35

    Re: Unable to update optional updates.

    Recently I used BleachBit to free up space thinking it might help with updates. Instead I get an error message when I try to change default program for a particular file. See attached. Also I tried using WindowsUpdateDiagnostic.diagcab to fix updates but it didn't help.
    Attached Thumbnails Attached Thumbnails Unable to update optional updates.-fff-jpg  

  16. #36
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      • Motherboard:
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      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Unable to update optional updates.

    What issues persist now?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  17. #37

    Re: Unable to update optional updates.

    I still can't update the rollup KB4074598.

  18. #38
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      • Motherboard:
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      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: Unable to update optional updates.

    Attempt to install the update and when it fails, attach CBS.log.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  19. #39

    Re: Unable to update optional updates.

    CBS log attached. BTW I tried using windows repair (all in one) free version and used their windows update repair. I also tried downloading the msu from microsoft update catalog and installing it myself. None of that helped.
    Attached Files Attached Files

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