H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 14, 2018 #21 Re: Unable to update optional updates. CBS log attached. Attachments CBS.rar 18.1 KB · Views: 5
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 14, 2018 #22 Re: Unable to update optional updates. Please install only that update again, and when it fails, attach CBS.log.
Re: Unable to update optional updates. Please install only that update again, and when it fails, attach CBS.log.
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 14, 2018 #23 Re: Unable to update optional updates. CBS log attached. Attachments CBS.rar 508.8 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 14, 2018 #24 Re: Unable to update optional updates. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/02/windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4074598-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. Do you want to restart the computer now (Y/N)? Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
Re: Unable to update optional updates. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/02/windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4074598-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. Do you want to restart the computer now (Y/N)? Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 14, 2018 #25 Re: Unable to update optional updates. I get an error message: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd C:\temp C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp> Attachments CBS.rar 2.6 MB · Views: 3
Re: Unable to update optional updates. I get an error message: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd C:\temp C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798 .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1 b83cb798.msu. C:\Temp>
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 14, 2018 #26 Re: Unable to update optional updates. Did you copy the file to the C:\temp directory?
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 14, 2018 #27 Re: Unable to update optional updates. Look again at my post. I added the cbs log. I moved the msu from downloads folder to temp.
Re: Unable to update optional updates. Look again at my post. I added the cbs log. I moved the msu from downloads folder to temp.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 15, 2018 #28 Re: Unable to update optional updates. Open CMD as admin and enter the following commands: Code: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv Afterwards, please try updating the normal way through Windows Update.
Re: Unable to update optional updates. Open CMD as admin and enter the following commands: Code: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv Afterwards, please try updating the normal way through Windows Update.
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 15, 2018 #29 Re: Unable to update optional updates. Update failed. CBS log attached. Attachments CBS.rar 2.7 MB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 15, 2018 #30 Re: Unable to update optional updates. Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file CBS (with no file extension) and save it to your Desktop. Zip up that file and upload it for me please :)
Re: Unable to update optional updates. Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*) Name this file CBS (with no file extension) and save it to your Desktop. Zip up that file and upload it for me please :)
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 15, 2018 #31 Re: Unable to update optional updates. CBS attached. Attachments CBS.rar 5.8 MB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 16, 2018 #32 Re: Unable to update optional updates. I will have a look tonight!
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 19, 2018 #33 Re: Unable to update optional updates. BTW. Today I did a registry defragmentation using registry life by ChemTable Software. I usually do this once a month.
Re: Unable to update optional updates. BTW. Today I did a registry defragmentation using registry life by ChemTable Software. I usually do this once a month.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 19, 2018 #34 Re: Unable to update optional updates. I do not recommend using such software, because it can cause more harm than good.
Re: Unable to update optional updates. I do not recommend using such software, because it can cause more harm than good.
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 21, 2018 #35 Re: Unable to update optional updates. Recently I used BleachBit to free up space thinking it might help with updates. Instead I get an error message when I try to change default program for a particular file. See attached. Also I tried using WindowsUpdateDiagnostic.diagcab to fix updates but it didn't help. Attachments fff.jpg 6.8 KB · Views: 4
Re: Unable to update optional updates. Recently I used BleachBit to free up space thinking it might help with updates. Instead I get an error message when I try to change default program for a particular file. See attached. Also I tried using WindowsUpdateDiagnostic.diagcab to fix updates but it didn't help.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 21, 2018 #36 Re: Unable to update optional updates. What issues persist now?
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 21, 2018 #37 Re: Unable to update optional updates. I still can't update the rollup KB4074598.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 21, 2018 #38 Re: Unable to update optional updates. Attempt to install the update and when it fails, attach CBS.log.
Re: Unable to update optional updates. Attempt to install the update and when it fails, attach CBS.log.
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 22, 2018 #39 Re: Unable to update optional updates. CBS log attached. BTW I tried using windows repair (all in one) free version and used their windows update repair. I also tried downloading the msu from microsoft update catalog and installing it myself. None of that helped. Attachments CBS.rar 904 KB · Views: 4
Re: Unable to update optional updates. CBS log attached. BTW I tried using windows repair (all in one) free version and used their windows update repair. I also tried downloading the msu from microsoft update catalog and installing it myself. None of that helped.
H Han Solo Contributor Joined Feb 9, 2018 Posts 419 Feb 27, 2018 #40 Re: Unable to update optional updates. I was advised at another forum to provide you with a SFCFix.txt and a SURT log. I've attached the SFC utility log just in case. Attachments Desktop.rar 15 KB · Views: 2
Re: Unable to update optional updates. I was advised at another forum to provide you with a SFCFix.txt and a SURT log. I've attached the SFC utility log just in case.