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  1. #1

    Post [7SP1Pro x64] CSI P.File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mobile.

    Hi

    Please help:

    System: Windows 7 Professional Service Pack 1 64-bit

    1/ Ran SFC Scan
    2/ Ran CheckSUR Scan:

    Checking System Update Readiness.
    Found 19 errors
    CSI Unexpected Failure Total count: 8
    CSI Payload File Missing Total count: 3
    CSI Missing Winning Component Key Total count: 8

    CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mobile.dll

    3/ Ran SFCFix
    Reports Unable to repair

    CBS.zip (89.3MB)
    SugarSync

    Help Appreciated!


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  2. #2

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Hello and welcome,

    Follow the instructions below please.

    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download SFCFix and move the executable to your desktop.
    • Download the attachment SFCFix.zip and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.
    Attached Files Attached Files

  3. #3

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Thank You PeterJ For you help. Looks like we've progressed a little further forward but not quite there yet. This is the result:

    1/ Dragged the SFCFix.zip file over the SFCFix.exe executable and released it.
    It completed successfully.
    PowerCopy:: directive completed successfully.
    Successfully processed all directives.
    SFCfix.txt
    SugarSync

    2/ Ran SFC /Scannow
    Still Failed

    3/ Ran CheckSUR Scan:
    CheckSUR.log

    Checking Component Store
    (f) CSI Missing Winning Component Key 0x00000000 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43 Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666 Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60 Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95 Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349 Error deleting winners map value.
    (f) CSI Payload File Missing 0x00000000 msfeeds.dll amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.18738_none_421e31ac4f9bfdbc
    (f) CSI Missing Winning Component Key 0x00000000 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8 Error deleting winners map value.
    (f) CSI Missing Winning Component Key 0x00000000 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2
    (f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2 Error deleting winners map value.
    Summary:
    Seconds executed: 18394
    Found 17 errors
    CSI Unexpected Failure Total count: 8
    CSI Payload File Missing Total count: 1
    CSI Missing Winning Component Key Total count: 8

    Zipped copy of CBS directory after above actions:
    SugarSync

  4. #4

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Follow the instructions below please.

    Step 1:
    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download the attachment SFCFix.zip and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.



    Step 2:
    Do you have AVG still installed and if so, which version ?
    Attached Files Attached Files

  5. #5

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Thank You again PeterJ For you help.

    1/ Dragged the SFCFix.zip file over the SFCFix.exe executable and released it.
    It completed successfully.
    PowerCopy:: directive completed successfully.
    Successfully processed all directives.

    2/ "AVG AntiVirus Free" Edition Installed
    Version 17.9.3040

  6. #6

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Good.
    Please follow the instructions below.

    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.



    Option#2 (only if you are unable to follow the previous instructions)


    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
    • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
    • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
    • You can close any open windows you have as well as the RegBak program now.

  7. #7

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Retrieve Components Hive
    Option 1 Worked

    https://www.sendspace.com/file/2j66xt

  8. #8

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Step 1:
    Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

    1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool

    2. Download the attachment fixlist.txt and save it to your desktop.
    3. Right-click on FRST64.exe and select "Run as administrator".
    4. Press the Fix button.
    5. The tool will now process fixlist.txt.
    6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    8. Post the logfile Fixlog.txt as attachment in your next reply.

    Step 2:
    Start the System Update Readiness Tool (SURT) again.
    On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
    Attached Files Attached Files

  9. #9

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Thank You again PeterJ For you help, we seem to be getting there...
    Attached are the logfiles Fixlog.txt and CheckSUR.log

    Looks like:
    Farbar Recovery Scan Tool completed OK
    System Update Readiness Tool (SURT) Found a new problem with Microsoft-Windows-VirtualPC-Package!
    Attached Files Attached Files

  10. #10

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Follow the instructions below please.

    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download the attachment SFCFix.zip and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.
    Attached Files Attached Files

  11. #11

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Hey PeterJ thank you for keeping on with this... it is truly appreciated...

    1/ Dragged the SFCFix.zip file over the SFCFix.exe executable and released it. Post #10
    It completed successfully. Attached: SFCFix_AfterNo10.txt

    2/ Rebooted

    3/ Ran SFCFix.exe executable on own.
    No errors. Attached: SFCFix_After Reboot.txt

    4/ Rebooted (just to be sure!)

    5/ Ran SFC /scannow
    Reported unable to fix. Attached: sfcdetails.text which shows it tried to fixed:
    Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:20{10}]"msisip.dll" from store
    Claims it repaired it

    6/ Rebooted and ran SFC / Scannow
    Reported unable to fix. Same error.
    Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:20{10}]"msisip.dll" from store

    Just FYI: Have done full chkdisk, Malwarebytes and Adware scans with no errors
    Attached Files Attached Files

  12. #12

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Never post a sfcdetails.txt. Always post the complete CBS log.

    Click on the Start button and in the search box, type Command Prompt
    When you see Command Prompt on the list, right-click on it and select Run as administrator.
    When command prompt opens, copy and paste the following command into it and press enter.

    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

  13. #13

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Thanks.

    Also ran CheckSUR Scan "No errors detected"
    Attached: checkSur.log

    cbs.txt
    https://www.sendspace.com/file/h156lx
    Attached Files Attached Files

  14. #14

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Follow the instructions below please.

    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download the attachment SFCFixScript.txt and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.
    Attached Files Attached Files

  15. #15

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    SFCFix.txt
    Attached Files Attached Files

  16. #16

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Follow the instructions below please.

    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download the attachment SFCFix.zip and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.
    Attached Files Attached Files

  17. #17

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    SFCFix.txt
    Attached Files Attached Files

  18. #18

    Join Date
    Dec 2014
    Posts
    1,919

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Great. Run sfc /scannow again and attach the zipped cbs.log to your next reply.

  19. #19

    Re: CheckSUR: CSI Payload File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mob

    Ran sfc /scannow it failed

    cbs.log zipped
    https://www.sendspace.com/file/b7d2hx

  20. #20

    Join Date
    Dec 2014
    Posts
    1,919

    Re: [7SP1Pro x64] CSI P.File Missing: F12Resources.dll, msfeeds.dll, System.Web.Mobil

    Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply.
    Note: if the file is too big to upload to your next reply please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

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