A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 21, 2018 #21 WindowsUpdate.log Download WindowsUpdate.log from Sendspace.com - send big files the easy way
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 22, 2018 #22 Click on Start - All Programs - Accessories. Right-click on Command-prompt and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter afterwards. Code: ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old Wait for this to finish before you continue Code: exit Check Windows Update again and report the result.
Click on Start - All Programs - Accessories. Right-click on Command-prompt and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter afterwards. Code: ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old Wait for this to finish before you continue Code: exit Check Windows Update again and report the result.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 22, 2018 #23 Hi PeterJ My system doesn't have the file: Spupdsvc.exe Found this page on answers.Microsoft.com. Is there anything worth trying here: Cmd /c ren %systemroot%\System32\Spupdsvc.exe - Microsoft Community
Hi PeterJ My system doesn't have the file: Spupdsvc.exe Found this page on answers.Microsoft.com. Is there anything worth trying here: Cmd /c ren %systemroot%\System32\Spupdsvc.exe - Microsoft Community
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 22, 2018 #24 Follow the instructions here to download and run the Windows Update Troubleshooter for Windows 7. Did that resolve the issue ?
Follow the instructions here to download and run the Windows Update Troubleshooter for Windows 7. Did that resolve the issue ?
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 24, 2018 #25 Hi PeterJ This is the status: Checking System Update Readiness No errors detected SFCFix SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. sfc /scannow Windows Resource Protection found corrupt files but was unable to fix some of them Attached CBS.log Download CBS.log from Sendspace.com - send big files the easy way Windows Update Troubleshooter Windows Update error 0x80070490 Not Fixed Think I managed to solve the continually reported SFC error: Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:20{10}]"msisip.dll" from store How: 1/ Windows Update> Change settings> Uncheck Microsoft Update > OK 2/ Reboot 3/ Windows Update click on “Get updates for other Microsoft products” 4/ Microsoft sadly blocks it's own site! :shame2: so to ensure you get more than the useless “Use your Start menu to check for updates.” add Microsoft.com to Compatibility view settings add https://*.microsoft.com to Trusted sites 5/ Click Install 6/ Reboot
Hi PeterJ This is the status: Checking System Update Readiness No errors detected SFCFix SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. sfc /scannow Windows Resource Protection found corrupt files but was unable to fix some of them Attached CBS.log Download CBS.log from Sendspace.com - send big files the easy way Windows Update Troubleshooter Windows Update error 0x80070490 Not Fixed Think I managed to solve the continually reported SFC error: Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:20{10}]"msisip.dll" from store How: 1/ Windows Update> Change settings> Uncheck Microsoft Update > OK 2/ Reboot 3/ Windows Update click on “Get updates for other Microsoft products” 4/ Microsoft sadly blocks it's own site! :shame2: so to ensure you get more than the useless “Use your Start menu to check for updates.” add Microsoft.com to Compatibility view settings add https://*.microsoft.com to Trusted sites 5/ Click Install 6/ Reboot
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 24, 2018 #26 Think I managed to solve the continually reported SFC error: Click to expand... Great, thanks for your feedback. Are there any remaining issues ?
Think I managed to solve the continually reported SFC error: Click to expand... Great, thanks for your feedback. Are there any remaining issues ?
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 24, 2018 #27 Hi PeterJ Even though everything seems to be working the SFC is still reporting: Windows Resource Protection found corrupt files but was unable to fix some of them Attached CBS.log Download CBS.log from Sendspace.com - send big files the easy way I did the: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" Took a look at the sfcdetails.txt file and there is no CSI "Repairing corrupted file" line only a CSI "Repairing 0 components" with a "Repair complete" I don't know how to decipher the CBS.log, if you could take a look and see what it's complaining about and give me heads up that would be appreciated. Thanks.
Hi PeterJ Even though everything seems to be working the SFC is still reporting: Windows Resource Protection found corrupt files but was unable to fix some of them Attached CBS.log Download CBS.log from Sendspace.com - send big files the easy way I did the: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" Took a look at the sfcdetails.txt file and there is no CSI "Repairing corrupted file" line only a CSI "Repairing 0 components" with a "Repair complete" I don't know how to decipher the CBS.log, if you could take a look and see what it's complaining about and give me heads up that would be appreciated. Thanks.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 24, 2018 #28 Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, run sfc /scannow again and report the result.
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, run sfc /scannow again and report the result.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 24, 2018 #29 Hi PeterJ 1/ Booted computer into a Clean Boot state 2/ Checked to make sure only Microsoft Processes and Services were running using SysInternal's Process Monitor, Task manager and Services. 3/ Ran Sfc /sannow 4/ Same Result: Windows Resource Protection found corrupt files but was unable to fix some of them Attached the latest CBS.log https://www.sendspace.com/file/vcqoor
Hi PeterJ 1/ Booted computer into a Clean Boot state 2/ Checked to make sure only Microsoft Processes and Services were running using SysInternal's Process Monitor, Task manager and Services. 3/ Ran Sfc /sannow 4/ Same Result: Windows Resource Protection found corrupt files but was unable to fix some of them Attached the latest CBS.log https://www.sendspace.com/file/vcqoor
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 25, 2018 #30 Hey PeterJ Just thought I'd add... a thought occurred to me why not try the old DISM that is in Windows 7, although it's limited in functionality.... 1/ Ran: DISM /Online /Cleanup-Image /Scanhealth 2/ It produced the following CheckSur.log which may tell us a bit more about what's wrong: https://www.sendspace.com/file/o6285o
Hey PeterJ Just thought I'd add... a thought occurred to me why not try the old DISM that is in Windows 7, although it's limited in functionality.... 1/ Ran: DISM /Online /Cleanup-Image /Scanhealth 2/ It produced the following CheckSur.log which may tell us a bit more about what's wrong: https://www.sendspace.com/file/o6285o
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 26, 2018 #31 System Update Readiness Tool for Windows 7 CheckSUR.log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2018-01-26 10:07 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.25325.0_882c42cee4e7ea43 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43 (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.crt_f92d94485545da78_14.0.25325.0_d7585f6ff4959666 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666 (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.crt_f92d94485545da78_14.0.25325.0_8fab2898e0196d60 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.mfc_f92d94485545da78_14.0.25325.0_643e18eddbf60d95 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.mfc_f92d94485545da78_14.0.25325.0_abeb4fc4f072369b x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.25325.0_cfd979a5f9641349 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.crt_f92d94485545da78_14.0.25325.0_b36a358eeba3b9b8 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.crt_f92d94485545da78_14.0.25325.0_6bbcfeb7d72790b2 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2 Summary: Seconds executed: 6502 Found 8 errors CSI C Mark Deployment Not Marked Total count: 8
System Update Readiness Tool for Windows 7 CheckSUR.log: ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2018-01-26 10:07 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.25325.0_882c42cee4e7ea43 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43 (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.crt_f92d94485545da78_14.0.25325.0_d7585f6ff4959666 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666 (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.crt_f92d94485545da78_14.0.25325.0_8fab2898e0196d60 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.mfc_f92d94485545da78_14.0.25325.0_643e18eddbf60d95 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.mfc_f92d94485545da78_14.0.25325.0_abeb4fc4f072369b x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b (f) CSI C Mark Deployment Not Marked 0x00000000 c!policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.25325.0_cfd979a5f9641349 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.crt_f92d94485545da78_14.0.25325.0_b36a358eeba3b9b8 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8 (f) CSI C Mark Deployment Not Marked 0x00000000 c!avg.vc140.crt_f92d94485545da78_14.0.25325.0_6bbcfeb7d72790b2 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2 Summary: Seconds executed: 6502 Found 8 errors CSI C Mark Deployment Not Marked Total count: 8
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 26, 2018 #32 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. 1. Download the attachment fixlist.txt and save it to your desktop. 2. Right-click on FRST64.exe and select "Run as administrator". 3. Press the Fix button. 4. The tool will now process fixlist.txt. 5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. 7. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments fixlist.txt 1.1 KB · Views: 6
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. 1. Download the attachment fixlist.txt and save it to your desktop. 2. Right-click on FRST64.exe and select "Run as administrator". 3. Press the Fix button. 4. The tool will now process fixlist.txt. 5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. 7. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 28, 2018 #33 1/ Ran FRST64.exe All seemed to go well Fixlog.txt https://www.sendspace.com/file/yp3tdj 2/ Ran System Update Readiness Tool (SURT) Completed Successfully CheckSUR.log Download CheckSUR.log from Sendspace.com - send big files the easy way 3/ Ran sfc /scannow Windows Resource Protection found corrupt files but was unable to fix some of them CBS.log Download CBS.log from Sendspace.com - send big files the easy way
1/ Ran FRST64.exe All seemed to go well Fixlog.txt https://www.sendspace.com/file/yp3tdj 2/ Ran System Update Readiness Tool (SURT) Completed Successfully CheckSUR.log Download CheckSUR.log from Sendspace.com - send big files the easy way 3/ Ran sfc /scannow Windows Resource Protection found corrupt files but was unable to fix some of them CBS.log Download CBS.log from Sendspace.com - send big files the easy way
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 29, 2018 #34 1. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool 2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. 3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. 4. Press the Scan button. 5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) 6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
1. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool 2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. 3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. 4. Press the Scan button. 5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) 6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Jan 29, 2018 #35 FRST.txt Download FRST.txt from Sendspace.com - send big files the easy way Addition.txt Download Addition.txt from Sendspace.com - send big files the easy way
FRST.txt Download FRST.txt from Sendspace.com - send big files the easy way Addition.txt Download Addition.txt from Sendspace.com - send big files the easy way
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jan 31, 2018 #36 ChkDsk Scan Click on Start - All programs - Accessories. Rightclick on Command-prompt and select Run as administrator. When command prompt opens, typ chkdsk into it, then press enter. Wait for this to complete. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. Rightclick ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.) Copy and paste this in your next reply.
ChkDsk Scan Click on Start - All programs - Accessories. Rightclick on Command-prompt and select Run as administrator. When command prompt opens, typ chkdsk into it, then press enter. Wait for this to complete. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. Rightclick ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.) Copy and paste this in your next reply.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Feb 1, 2018 #37 Ran Chkdsk No Errors ListChkdskResult.txt https://www.sendspace.com/file/p6kphv
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Feb 1, 2018 #38 Chkdsk did some cleanup. Follow the instructions below. Step 1: Click on Start - All Programs - Accessories. Right-click on Command-prompt and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: chkdsk c: /f /r At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y. Restart the system. Do not press any key during the restart. This will allow CHKDSK to start. Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped! On completion, the system will restart automatically. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Chkdsk did some cleanup. Follow the instructions below. Step 1: Click on Start - All Programs - Accessories. Right-click on Command-prompt and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: chkdsk c: /f /r At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y. Restart the system. Do not press any key during the restart. This will allow CHKDSK to start. Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped! On completion, the system will restart automatically. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
A AndBobsYourUncle Active member Joined Jan 15, 2018 Posts 28 Feb 2, 2018 #39 CheckSUR.log https://www.sendspace.com/file/pi293k
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Feb 2, 2018 #40 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. 1. Download the attachment fixlist.txt and save it to your desktop. 2. Right-click on FRST64.exe and select "Run as administrator". 3. Press the Fix button. 4. The tool will now process fixlist.txt. 5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. 7. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments fixlist.txt 1.1 KB · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. 1. Download the attachment fixlist.txt and save it to your desktop. 2. Right-click on FRST64.exe and select "Run as administrator". 3. Press the Fix button. 4. The tool will now process fixlist.txt. 5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. 7. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.