1. #1
    128butencrypted's Avatar
    Join Date
    Jan 2018
    Location
    Germany
    Age
    32
    Posts
    2
    • specs System Specs
      • Motherboard:
        ASUS P9X79 Pro
      • CPU:
        Intel Core i7-3820 @ 3.66 GHz
      • Memory:
        16.0 GB
      • Graphics:
        NVIDIA GeForce GTX 1080
      • Sound Card:
        ASUS Xonar Phoebus 7.1
      • Disk Drives:
        SSD/HDD
      • Operating System:
        Windows 7 Professional x64 SP1

    [7SP1 x64] Windows Component Store corrupted (0x80073712)

    Hi there!

    I'm currently trying to Upgrade my Windows 7 Pro SP1 x64 to Windows 10 but the Installer always closes unexpectedly at ~70%.
    The "setuperr.log" shows:
    Code:
    2018-01-14 16:41:37, Error                 SP     FOD Validator: Failed to Get Capabilities using DISM API. Error: 80004002[gle=0x0000007a]
    2018-01-14 16:41:37, Error                 SP     FOD Validator: Failed to build FoD list, will remove validator. Error: 80004002[gle=0x0000007a]
    2018-01-14 16:41:45, Error                 SP     LP Validator: Failed to get packages using DISM API. Error: 80073712[gle=0x0000007a]
    This error 80073712 brings me to the real problem with the Windows Update:
    In general my Windows is running without ANY problems and Windows Updates install without problems, except the Monthly Security Rollups.
    Whenever I try to install it I get the Errorcode 80073712 (Component Store corrupted).
    Looks like I need to fix this error first before I can upgrade my Windows :/

    Things I already tried:
    • CHKDSK /F /R
    • SFC
    • WindowsUpdate.diagcab (Windows Update Troubleshooter)
    • ResetWUEng.cmd (Reset Windows Update)
    • SFCFix.exe
    • Windows6.1-KB947821-v34-x64.msu (System Update Readiness Tool)


    Sadly I couldn't find any useful information about "CSI Missing Identity" and "CSI Missing Deployment Key" so I'm seeking out for help now.
    I'm really trying to avoid a clean/repair installation so I would highly appreciate some help from you guys :)


    Now to my logs (german version of Windows):

    sfc /scannow
    Code:
    C:\Windows\system32>sfc /scannow
    
    Systemsuche wird gestartet. Dieser Vorgang kann einige Zeit dauern.
    
    Überprüfungsphase der Systemsuche wird gestartet.
    Überprüfung 100 % abgeschlossen.
    
    Der Windows-Ressourcenschutz hat keine Integritätsverletzungen gefunden.
    CheckSUR.log
    Code:
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2018-01-14 18:03
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    (f)    CSI Missing Identity    0x00000000    appid    0f2274be8d5..cd60e16fc9c_31bf3856ad364e35_6.1.7601.23572_0579a56b855a40cf    
    (f)    CSI Missing Identity    0x00000000    appid    33ec9c6d943..b8657aaeb00_31bf3856ad364e35_6.1.7601.23591_8d4f62a8a3f5c54d    
    (f)    CSI Missing Identity    0x00000000    appid    c0f247a6d63..cb5a81d16d7_31bf3856ad364e35_6.1.7601.23591_d66b2b9c5c10cf3d    
    (f)    CSI Missing Identity    0x00000000    appid    8b6809c38f2..c791977eb1e_31bf3856ad364e35_6.1.7601.23572_66518a604d362cf9    
    (f)    CSI Missing Identity    0x00000000    appid    49321e5930b..e78ccf0be4f_31bf3856ad364e35_6.1.7601.23585_bb9309ab57c714b0    
    (f)    CSI Missing Identity    0x00000000    appid    56b6904a0d8..836d9bdc780_31bf3856ad364e35_6.1.7601.23566_bbafbf43f1e51413    
    (f)    CSI Missing Identity    0x00000000    appid    d1b2d84feff..81ca89ba007_31bf3856ad364e35_6.1.7601.23566_5a768ede39637718    
    (f)    CSI Missing Identity    0x00000000    appid    260ddabaed8..6bead9da2e8_31bf3856ad364e35_6.1.7601.23601_88ca8b8e9c836478    
    (f)    CSI Missing Identity    0x00000000    appid    9ec05f7a273..d8a389c8d3d_31bf3856ad364e35_6.1.7601.23572_c5a8e397c643f924    
    (f)    CSI Missing Identity    0x00000000    appid    3cc745f41de..511fce48b23_31bf3856ad364e35_6.1.7601.23593_d4ab885d7877970a    
    (f)    CSI Missing Identity    0x00000000    appid    040854028f0..fedc70d5b39_31bf3856ad364e35_6.1.7601.23594_3d51e2ef7e6c2d13    
    (f)    CSI Missing Deployment Key    0x00000000    7c3d06d0bbb..723082d4258_31bf3856ad364e35_6.1.7601.23418_c75a084054a7a51c    HKLM\Components\CanonicalData\Deployments    
    (f)    CSI Missing Deployment Key    0x00000000    ceba968b8b3..7ba17f7ef06_31bf3856ad364e35_6.1.7601.23418_0b4fba10cbaf818a    HKLM\Components\CanonicalData\Deployments    
    (f)    CSI Missing Deployment Key    0x00000000    0fea9616915..7621e2317be_31bf3856ad364e35_6.1.7601.23418_1a004d9fd2f815ba    HKLM\Components\CanonicalData\Deployments    
    
    Summary:
    Seconds executed: 168
     Found 14 errors
      CSI Missing Deployment Key Total count: 3
      CSI Missing Identity Total count: 11
    SFCFix.exe
    Code:
    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-01-14 18:21:57.990
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.
    
    
    
    
    AutoAnalysis::
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
       CBS & SFC total detected corruption count:     0
       CBS & SFC total unimportant corruption count:  0
       CBS & SFC total fixed corruption count:        0
       SURT total detected corruption count:          14
       SURT total unimportant corruption count:       0
       SURT total fixed corruption count:             0
    AutoAnalysis:: directive completed successfully.
    
    
    
    
    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-01-14 18:22:33.199
    ----------------------EOF-----------------------
    CBS.zip
    Dropbox - CBS.zip

    Thank you in advance!


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  2. #2
    128butencrypted's Avatar
    Join Date
    Jan 2018
    Location
    Germany
    Age
    32
    Posts
    2
    • specs System Specs
      • Motherboard:
        ASUS P9X79 Pro
      • CPU:
        Intel Core i7-3820 @ 3.66 GHz
      • Memory:
        16.0 GB
      • Graphics:
        NVIDIA GeForce GTX 1080
      • Sound Card:
        ASUS Xonar Phoebus 7.1
      • Disk Drives:
        SSD/HDD
      • Operating System:
        Windows 7 Professional x64 SP1

    Re: [7SP1 x64] Windows Component Store corrupted (0x80073712)

    Oh and just in case it helps... here's my "COMPNENTS" hive:
    Dropbox - COMPONENTS.zip

  3. #3
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,103

    Re: [7SP1 x64] Windows Component Store corrupted (0x80073712)

    Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

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