1. #1

    [7SP1 x64] CheckSUR - Unavailable repair files

    A little history:
    I have IE10 installed and I am unable to install IE11 either using Windows Update or the standalone install package.
    I believe I've narrowed down the problem using CheckSUR (See Below).

    Problem: What I cannot seem to do is get CheckSur to fix the problem even though I have the appropriate .MSU, .CAB and .manifest files.

    Per the instructions in another thread I navigated the Registry to locate the key to determine which KB Update Package (KB2962872) it was missing.
    From the Microsoft Web Site, I downloaded KB2962872 for IE10 - IE10-Windows6.1-KB2962872-x64.msu
    I've extracted the cab (IE10-Windows6.1-KB2962872-x64.cab) and the manifest file (amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest)

    I've put all of these files everywhere I can think of and have re-ran the DISM Utility and always get the same results.

    This is what I found to be installed on my PC:
    [7SP1 x64] CheckSUR - Unavailable repair files-c-windows-checksur-jpg[7SP1 x64] CheckSUR - Unavailable repair files-c-windows-temp-checksur-jpg

    I've put the files in each of the manifest and packages folders. I've also created new Winsxs, packages and manifest folders in various locations.

    Can someone please tell me the correct location of where I should put a copy of either the .MSU, .CAB or .manifest file?

    Thank you!!!

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.23471
    2018-01-02 19:56

    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952

    Summary:
    Seconds executed: 222
    Found 1 errors
    CSI Manifest Failed Catalog Check Total count: 1

    Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest


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  2. #2

    Join Date
    Dec 2014
    Posts
    1,871

    Re: CheckSUR - Unavailable repair files

    Hello and welcome,

    Follow the instructions below please.

    WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.


    • Download SFCFix and move the executable to your desktop.
    • Download the attachment SFCFix.zip and save it on your desktop.
    • Save any work you have open, and close all programs.
    • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    • SFCFix will launch, let it complete.
    • Once done, a file will appear on your desktop, called SFCFix.txt.
    • Open the file, then copy and paste its content in your next reply.
    Attached Files Attached Files

  3. #3

    Re: CheckSUR - Unavailable repair files

    I had ran that program yesterday and it did not complete - said something about could not complete upload. Then the prompt closed and I did not see much information in the lot. I just ran it again (completed very quickly) and the output is below.

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-01-03 22:23:54.377
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 1
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-01-03 22:24:24.188
    ----------------------EOF-----------------------

  4. #4

    Re: CheckSUR - Unavailable repair files

    Thank you.

  5. #5

    Join Date
    Dec 2014
    Posts
    1,871

    Re: CheckSUR - Unavailable repair files

    The SFCFix output shows that the script was not used.
    Please follow the instructions message #2 carefully.
    If it fails again, take a screenshot of the message you get. Read this on how to take a screenshot.
    Upload the image file to a file-sharing site and post the downloadlink.

  6. #6

    Re: CheckSUR - Unavailable repair files

    Here you go. Sorry for the delay. Thank you!

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-01-09 23:41:48.155
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at \\CASERVER\RedirectedFolders\jmccadden\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest


    Successfully copied file C:\Users\jmccadden\AppData\Local\niemiro\Archive\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest to C:\Windows\winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest.


    Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest
    Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17028_none_c238984e2dfd3952.manifest
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 1 datablocks.
    Finish time: 2018-01-09 23:41:48.846
    Script hash: n7znKg48gjR8SccX3BuJe1qb6bz5e0orc2oNdp/AG6c=
    ----------------------EOF-----------------------

  7. #7

    Join Date
    Dec 2014
    Posts
    1,871

    Re: CheckSUR - Unavailable repair files

    Very good.
    Start the System Update Readiness Tool (SURT) again.
    On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

  8. #8

    Re: [7SP1 x64] CheckSUR - Unavailable repair files

    Does this mean we are good?



    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.23471
    2018-01-11 07:31


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store


    Summary:
    Seconds executed: 755
    No errors detected

    Thank you very much for your assistance!!!

  9. #9

    Re: CheckSUR - Unavailable repair files

    For reference, this is the command I ran "DISM /Online /Cleanup-Image /Scanhealth"

  10. #10

    Join Date
    Dec 2014
    Posts
    1,871

    Re: [7SP1 x64] CheckSUR - Unavailable repair files

    Does this mean we are good?
    Well, the SURT log looks good.
    Are you able to install IE11 now ?

  11. #11

    Re: [7SP1 x64] CheckSUR - Unavailable repair files

    It installed successfully. You da' man! Thank you again for your assistance!

  12. #12

    Join Date
    Dec 2014
    Posts
    1,871

    Re: [7SP1 x64] CheckSUR - Unavailable repair files

    Great. I will mark this thread as solved.

    All the best.

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