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  1. #1

    [8.1Upd3 x64] Can't Download KB4054519

    I just noticed that several attempts have been made to automatically download and install Microsoft fix: KB4054519. I executed the SFC at the administrator's level and found several errors. I would like some assistance if possible in repairing these. I have noticed other symptoms, i.e., disk drive reaching 100% even though I have added an internal hard drive of 4TB (extra). Also it is very slow to open Adobe Bridge and Photoshop even though I added additional RAM.

    After running the SFC, I am making another attempt to install the fix. It has not generated an error at this time, but typically errors out right away.

    I appreciate any assistance that can be provided.

    Regards,

    Carolyn Miller


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  2. #2
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    Re: Windows Update Problem - Can't Download KB4054519

    Hello and welcome to Sysnative! Please follow these instructions: Windows Update Forum Posting Instructions
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: Windows Update Problem - Can't Download KB4054519

    1) Link to CBS.zip(2):

    Dropbox - CBS (2).zip
    Attached Files Attached Files

  4. #4
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    Re: Windows Update Problem - Can't Download KB4054519

    Step#1 - System Update Readiness Tool (SUR)
    1. Download and run the following file.
    2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
    3. You will get an Installation Complete screen when it's done running.
    4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
    Please Note:: if the file is too big to upload to your next post please upload via a service and just provide the link.


    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #5

    Re: Windows Update Problem - Can't Download KB4054519

    The System Update Readiness Tool (SUR) is for Windows 7. I am currently running Windows 8.1 and the tool failed to execute. I executed the DISM tool which I thought substituted for the "external" SUR tool that existed in prior Windows OS. I did not receive any errors during the DISM execution.

  6. #6
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    Re: Windows Update Problem - Can't Download KB4054519

    Right. Sorry about that. May I see the CBS.log now and please upload the hive for me as requested.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #7

    Re: Windows Update Problem - Can't Download KB4054519

    The CBS.log was uploaded via DropBox in a prior message. I will have to signoff and see if I can get the Hive file since it is 'in use". Also getting an error regarding the "group or resource is not in the correct state....."

  8. #8
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    Re: [8.1Upd3 x64] Can't Download KB4054519

    I am aware of that, but I need it now after DISM has been run again.

    Reboot and try copying the COMPONENTS hive again.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  9. #9

    Re: [8.1Upd3 x64] Can't Download KB4054519

    Quote Originally Posted by softwaremaniac View Post
    I am aware of that, but I need it now after DISM has been run again.

    Reboot and try copying the COMPONENTS hive again.

    I am confused as I have only executed DISM once. The CBS file I posted is the only one that was created.

    I just rebooted and am not able to copy COMPONENTS. Still indicates it is "being used".

  10. #10
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    Re: [8.1Upd3 x64] Can't Download KB4054519

    Aha, I thought you have rerun DISM. Please do so now and attach CBS.log after you have done so.

    We'll take care of the COMPONENTS hive later.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  11. #11

    Re: [8.1Upd3 x64] Can't Download KB4054519

    When I click on the Windows instructions for executing the DISM, I get this message. Windows Updater successfully installed other files on 12/30, but the Security Roll-up file has not been installed for weeks. Same file keeps failing. Am I to assume that Update is working as I do not have a "repair source", etc. to use as referenced below.

    For Windows 10, Windows 8.1, Windows 8, Windows Server 2012 R2 or Windows Server 2012

    To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.
    • Open an elevated command prompt. To do this, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    • Type the following command, and then press Enter.
      It may take several minutes for the command operation to be completed.DISM.exe /Online /Cleanup-image /Restorehealth
      Important When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command insteadISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
      Note Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.
    • Type the following command and press Enter.
      It may take several minutes for the command operation to be completed.sfc /scannow
    • Close the command prompt, and then run Windows Update again.


  12. #12

    Re: [8.1Upd3 x64] Can't Download KB4054519

    Correction: the message referenced above starts with the paragraph: "For Windows 10, Windows 8.1............" The next sentence indicating that Windows Update is working for other updates is a separate thought. Sorry if I created any confusion.

    Carolyn

  13. #13
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    Re: [8.1Upd3 x64] Can't Download KB4054519

    DISM /RestoreHealth Scan
    Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
      Dism /Online /Cleanup-Image /RestoreHealth
    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
      Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a serviceand just provide the link.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  14. #14

    Re: [8.1Upd3 x64] Can't Download KB4054519

    OK. It is running.

  15. #15

    Re: [8.1Upd3 x64] Can't Download KB4054519

    CBS file - Dropbox

    Sent the wrong link

  16. #16

    Re: [8.1Upd3 x64] Can't Download KB4054519

    The link should be for today. Not yesterday.

    Dropbox - CBS.log

  17. #17
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    Re: [8.1Upd3 x64] Can't Download KB4054519

    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  18. #18

    Re: [8.1Upd3 x64] Can't Download KB4054519

    Why am I rerunning processes that I did yesterday? I followed the steps outlined on this forum, but having to redo what I have already done. Just trying to get clarification. I executed sfc/ scannow yesterday and it took forever.

  19. #19
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    Re: [8.1Upd3 x64] Can't Download KB4054519

    Because some processes outlined here say that they have found corrupt items and repaired them, so we have to see whether they have indeed been repaired, and if not, we have to check which have not been repaired so we can repair them manually. This is not a quick process and it may take a couple of repetitions.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  20. #20

    Re: [8.1Upd3 x64] Can't Download KB4054519

    SFC results are listed below.
    Attached Files Attached Files

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