[SOLVED] [Server2008SP2 x86] Error 0x80073712 component store is corrupt

leoleo · Dec 30, 2017

Hi,
after an update (which I think has deleted some files) I can not add services and roles with server manager that returns the error in the topic.

I have tried many solutions (I attach logs) that have not solved the problem.

How can I resolve without reinstalling the operating system?

View attachment SFCFix.txt View attachment ServerManager.rar View attachment CheckSUR.log View attachment CBS.log

BrianDrab · Dec 31, 2017

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

I'll review your logs and get back with you.

leoleo · Dec 31, 2017

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

thank you, you are very kind

....happy New Year !

BrianDrab · Jan 1, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

OK, please do the following so I can gather more info.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

leoleo · Jan 1, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

unfortunately, the file is not copied... it is always open by another program

BrianDrab · Jan 1, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

No worries. Please do the following.

Retrieve Components Hive

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop.
Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
You can close any open windows you have as well as the RegBack program now.

leoleo · Jan 1, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

great ! Here is the file

Download COMPONENTS.zip from Sendspace.com - send big files the easy way

BrianDrab · Jan 2, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

That was helpful. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

leoleo · Jan 2, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

to you

BrianDrab · Jan 2, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

See if you can get to services and roles with server manager

leoleo · Jan 3, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

Problem solved!!
Thank you very much!!
I immediately make a donation to support this wonderful website

BrianDrab · Jan 3, 2018

Re: [Server 2008 SP2 x86] Error 0x80073712 component store is corrupt

Excellent. Thank you very much for letting me know and thanks for the donation.

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[SOLVED] [Server2008SP2 x86] Error 0x80073712 component store is corrupt

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