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  1. #61
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    The checkboxes look fine. Please provide me a list of all the KB Numbers that fail to install. Thank you.


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  2. #62

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, heres there is the list of the KB.

    [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption-captura3-jpg[8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption-captura4-jpg

    Thanks,

  3. #63
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Please manually download and attempt to install the following update.
    Microsoft Update Catalog

    If it fails to install, please zip up and provide me with the your c:\windows\logs\cbs\cbs.log

  4. #64

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    hI, I can't install the update. I attach the CBS.

    Thanks
    Attached Files Attached Files

  5. #65
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Please do the following.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attemtp to install the updatejust like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  6. #66

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, i attack the cbs and a lint with the LogFile.

    Dropbox - Logfile.rar

    Thanks,
    Attached Files Attached Files

  7. #67
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Please attempt to uninstall the following update.
    KB3000850

  8. #68

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Ok, I've uninstalled the KB3000850.

    Thanks,

  9. #69
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Repeat the steps in Post#63.

  10. #70

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, I can't install the update another time. I attach the CBS.
    Attached Files Attached Files

  11. #71
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Please do the following again.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attemtp to install the updatejust like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  12. #72

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, now I have managed to install the update kb2976978. What would be the new step?

    I attach the CBS.


    Thank you very much
    Attached Files Attached Files

  13. #73
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Please check for Windows Updates and let me know which KB numbers show up that need installed.

  14. #74

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, I've installed 4 updates, but i can't install 21 updates.

    [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption-captura1-jpg[8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption-captura2-jpg

    I attach the last CBS after the windows update.

    Thanks,
    Attached Files Attached Files

  15. #75
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    OK, let's focus on KB3055343. Please download this update from the following link and attempt the install.
    Microsoft Update Catalog

    When it fails, please zip up and attach the c:\windows\logs\cbs\cbs.log

  16. #76

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, here is the CBS after it failed.

    Thanks,
    Attached Files Attached Files

  17. #77
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Thank you. Please attempt to Uninstall the following update.
    KB4057401

  18. #78

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, i haven't got this update installed. It's in the queue of the optional updates.

    [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption-captura-jpg

    Thanks,

  19. #79
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    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    OK, let's not attempt to install any "Preview" monthly updates (which KB4057401 is one of) as they are basically beta versions. It's not recommended to do so.

    If you reboot and attempt to install only Important updates, do any of them install? Sometimes rebooting and attempting to install again will install a few more. Just want to verify.

  20. #80

    Re: [8.1Upd3 x64] icrav03.rat & CNBJ2530.DPB corruption

    Hi, I can't install any update even if I restart windows. I attach the CBS.

    Thanks for the recommendations on the "previews". I have disabled all preview updates of the optionals updates.

    Thank you very much,
    Attached Files Attached Files

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