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  1. #1

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    [7SP1HomePre x64] Norton 360 installs. but cannot run

    I have tried installing Norton 360 5 times since 12-20 evening. Looks like it installs, shows as process running in Task Manager but can't do anything with it.
    Norton site no help. Get an error when it installs and it looks for a solution and says it can't find one, goto support center, button doesn't work.
    SFC has errors that it can't repair.
    Attached Files Attached Files


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  2. #2
    Moderator
    BSOD Kernel Dump Analyst
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    Re: Norton 360 installs. but cannot run

    Hello and welcome!

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  3. #3

    Join Date
    Dec 2017
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    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-21 12:46:40.171
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.gpd


    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.gpd to C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.gpd.


    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.gpd
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.gpd
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 13 datablocks.
    Finish time: 2017-12-21 12:46:40.327
    Script hash: yHZVMXDoOLuvlcOMXy61XMWbXzd2Y885jPqO8MaYXi4=
    ----------------------EOF-----------------------]
    Attached Files Attached Files

  4. #4
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Norton 360 installs. but cannot run

    Were there violations detected?


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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  5. #5

    Join Date
    Dec 2017
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    Twin Falls, Idaho
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    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: Norton 360 installs. but cannot run

    found but unable to fix corrupt files

  6. #6
    Moderator
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    softwaremaniac's Avatar
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.




    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  7. #7

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-21 14:25:07.742
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\WinSxS


    Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_prnsa002.inf_31bf3856ad.


    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\Amd64\sml455.gpd to C:\Windows\WinSxS\amd64_prnsa002.inf_31bf3856ad\sml455.gpd.


    Successfully restored ownership for C:\Windows\WinSxS
    Successfully restored permissions on C:\Windows\WinSxS
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 14 datablocks.
    Finish time: 2017-12-21 14:25:10.180
    Script hash: ZqkCSn4F6dHMWcqXWlPfF8L6XZdxb3sXW+moO7cuv0U=
    ----------------------EOF-----------------------]

    scan showed problems
    Attached Files Attached Files

  8. #8
    Moderator
    BSOD Kernel Dump Analyst
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Let's try this the old-fashioned way:

    Please download the SFCFix.zip from the previous post. Inside you'll find sml455.gpd file

    Navigate to C:\Windows\WinSxS\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64 and paste the file inside. Overwrite if prompted.

    Afterwards, try running SFC.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  9. #9

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    won't let me copy it to that folder

  10. #10

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    trusted installer only set up to make changes

  11. #11
    Moderator
    BSOD Kernel Dump Analyst
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  12. #12

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-22 13:17:21.539
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\prnsa002.cat
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\prnsa002.inf
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\saacps.gdl
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\saacuni.gdl
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SM6X22.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SM6X22.PPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc350.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc350.ppd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc350u.xml
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMC610.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc610u.xml
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc660.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc660.ppd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc660u.xml
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc770.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc770.ppd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smc770u.xml
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smcomu1.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf472.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf472.ppd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf4x4.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf4x6.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf4x8.gpd
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smf4x8.ppd
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SM6X22.GPD.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml8x0.ppd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.dll.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.gpd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrd1.dll.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpicfg2.ini.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpicfg3.ini.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpsrd1.dll.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620.gpd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620.ppd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620u.xml.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.gpd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.ppd.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624u.xml.
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    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.GPD.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.PPD to C:\Windows\winsxs


    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.PPD.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx8x3u.xml to C:\Windows\winsxs


    \amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx8x3u.xml.


    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\prnsa002.cat
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SML347.GPD
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455.ppd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455u.xml
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml455u.xml
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml8x0.gpd
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml8x0.gpd
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\sml8x0.ppd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.gpd
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrc1.gpd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrd1.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpclrd1.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpicfg2.ini
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpicfg2.ini
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpicfg3.ini
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smpsrd1.dll
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    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620.ppd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620u.xml
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx620u.xml
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.gpd
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.gpd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.ppd
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624.ppd
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624u.xml
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx624u.xml
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.GPD
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.PPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\SMX8X3.PPD
    Successfully restored ownership for C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx8x3u.xml
    Successfully restored permissions on C:\Windows\winsxs\amd64_prnsa002.inf_31bf3856ad364e35_6.1.7600.16385_none_02a32ac8d56280f6\Amd64\smx8x3u.xml
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 80 datablocks.
    Finish time: 2017-12-22 13:17:23.084
    Script hash: izVknabK/gnCRwvE2GtInD2aoU+X2GaplmOHo+oGhoM=
    ----------------------EOF-----------------------]
    Attached Files Attached Files

  13. #13
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  14. #14

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-22 13:45:02.411
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll


    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll.


    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 81 datablocks.
    Finish time: 2017-12-22 13:45:02.571
    Script hash: /7Vx5OPxdl0A/NSp3mxGU4sgvUht+hhRth+cDq1dnEg=
    ----------------------EOF-----------------------]
    Attached Files Attached Files

  15. #15
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



    Dropbox - SFCFix.zip

    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  16. #16

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-22 14:26:26.351
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igcompkrng500.bin
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd64.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdlh.inf
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500.bin
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500m.bin
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng400.bin
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng500.bin
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.vp
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxc64.vp
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxg64.vp
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxo64.vp
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxs64.vp


    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igcompkrng500.bin to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igcompkrng500.bin.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd64.dll.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdlh.inf to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdlh.inf.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll.
    WARNING: File C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll was not backed up as that would replace the current backup.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500.bin to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500.bin.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500m.bin to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500m.bin.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng400.bin to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng400.bin.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng500.bin to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng500.bin.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.vp to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.vp.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxc64.vp to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxc64.vp.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxg64.vp to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxg64.vp.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxo64.vp to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxo64.vp.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxs64.vp to C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxs64.vp.


    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igcompkrng500.bin
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igcompkrng500.bin
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd32.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd64.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igd10umd64.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdkmd64.sys
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdlh.inf
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdlh.inf
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd32.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igdumd64.dll
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500.bin
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500.bin
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500m.bin
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igfcg500m.bin
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng400.bin
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng400.bin
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng500.bin
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\igkrng500.bin
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.cpa
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.vp
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxa64.vp
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxc64.vp
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxc64.vp
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxg64.vp
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxg64.vp
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxo64.vp
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxo64.vp
    Successfully restored ownership for C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxs64.vp
    Successfully restored permissions on C:\Windows\winsxs\amd64_igdlh.inf_31bf3856ad364e35_6.1.7600.16385_none_f3e7064ea3c09a9a\iglhxs64.vp
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 97 datablocks.
    Finish time: 2017-12-22 14:26:27.162
    Script hash: RSM0sb0f4Df0XyJb/+iL0L5TlnBQi85Ax6A7s/sxrA4=
    ----------------------EOF-----------------------]
    Attached Files Attached Files

  17. #17
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Something is not right here:

    Run this tool please and provide the resulting CheckSUR.log

    It may take an hour or more if severely corrupted.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  18. #18

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    ok, file took an hour to DL, ran and left, cannot find CheckSur.log, but windows update history shows:Hotfix for Windows (KB947821)

    Installation date: ‎12/‎22/‎2017 3:41 PM


    Installation status: Successful


    Update type: Important


    Fix for KB947821


    More information:
    http://support.microsoft.com/?kbid=947821


    Help and Support:
    http://support.microsoft.com

  19. #19
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    15,574
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    CheckSUR.log should be in your C:\Windows\Logs\CBS folder


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  20. #20

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    ok, search didn't find it.

    but it is there.



    =================================
    [Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2017-12-22 15:38


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs
    (f) CBS Catalog Corrupt 0x80096003 servicing\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store
    (f) CSI Payload File Corrupt 0x00000000 wcp.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bc9acf99b3ea0766 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e16458f1e71bdabf HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cffcd6fa5a62f2c4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e33aae4fbacf1cfe HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_aa828dfcad15e608 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ef053929e0b96123 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a06b53924c7d2ade HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c12df7b201462ce1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c1f5ad54706dcc3d HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e1b308d4f2cea6cb HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_dac782519913d83a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_aff14c4f325ab760 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c2c7e4f623e83d78 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b34a1e820fbd8644 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cedde24e7d1c84a4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bf614a9e06d8598b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ab338613610930d5 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ef9576d808c43bf4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d9db1708e5eb994b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b75377dd76a8cbbe HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_fa5b0b5231710a7e HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d085845519764c79 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6913ccfe8c97edb HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ccc3a0b5b96a4cd1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f5367161b0de23c1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ec1ebeea8cec6ae6 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e670df37b656bba1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d463f44dab8499ed HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f916d00fea7e6be5 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_eea6dcee5dfecc4a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c3538d5e718991ea HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a9eec60bc3103798 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_982805d27ce851f6 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_8.0.7601.17514_f2e856006cf1106e HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_dcf1f9a05b1ac375 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d023f18fe2261316 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a313bcd7c451ab0b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d667c81bced52b9d HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c6922d645cad62c7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e58a0920c23e6e90 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a32d5dd5fcbd6f6a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cdf76928bad39b1b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c8bc0d09554bc476 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cf7926e5d026bc29 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a7de023f385114bd HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f8d1fd2a1094e2b7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b48b187bf2e4cf58 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_be4df0873dbc69a3 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bc873d713aa369e7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ed29e20222ec7e58 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6343c5beb88b158 HKLM\Components\CanonicalData\Deployments
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-w3svc_31bf3856ad364e35_6.1.7600.16385_none_1a0b3f4b23047c9b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-processmodel_31bf3856ad364e35_6.1.7601.17514_none_1f3c3defefc3a10e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..ymousauthentication_31bf3856ad364e35_6.1.7600.16385_none_29656140647b1f4b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpcache_31bf3856ad364e35_6.1.7600.16385_none_c60968a0250656fa
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-corewebengine_31bf3856ad364e35_6.1.7601.17514_none_3824b7e874450959
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.1.7601.17514_none_6f0f7833cb71e18d
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-corewebengine_31bf3856ad364e35_6.1.7601.17514_none_2dd00d963fe4475e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..ymousauthentication_31bf3856ad364e35_6.1.7600.16385_none_1f10b6ee301a5d50
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..ttpprotocolbinaries_31bf3856ad364e35_6.1.7600.16385_none_001e55868784026b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-requestfiltering_31bf3856ad364e35_6.1.7600.16385_none_11544d1465ddc789
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-processmodel_31bf3856ad364e35_6.1.7601.17514_none_14e7939dbb62df13
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.1.7601.17514_none_38c26240c181e54e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..ttpprotocolbinaries_31bf3856ad364e35_6.1.7600.16385_none_f5c9ab3453234070
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..stfilteringbinaries_31bf3856ad364e35_6.1.7601.17514_none_30b71046c2ea014b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-requestfiltering_31bf3856ad364e35_6.1.7600.16385_none_06ffa2c2317d058e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..henticationbinaries_31bf3856ad364e35_6.1.7601.17514_none_9e29ed08727f054f
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpprotocol_31bf3856ad364e35_6.1.7600.16385_none_68a5e77611f7f7cd
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpcachebinaries_31bf3856ad364e35_6.1.7600.16385_none_016ed81c41e420af
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-caching_31bf3856ad364e35_6.1.7600.16385_none_9fe4c8919632c4ea
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..cachingbasebinaries_31bf3856ad364e35_6.1.7600.16385_none_a64b606fd63fa189
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.1.7601.17514_none_43170c92f5e2a749
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..cachingbasebinaries_31bf3856ad364e35_6.1.7601.17514_none_9e27c9e59ecd6328
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpprotocol_31bf3856ad364e35_6.1.7600.16385_none_72fa91c84658b9c8
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-cachingbase_31bf3856ad364e35_6.1.7600.16385_none_d30ea0e5455319a4
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..henticationbinaries_31bf3856ad364e35_6.1.7601.17514_none_a87e975aa6dfc74a
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-caching_31bf3856ad364e35_6.1.7600.16385_none_aa3972e3ca9386e5
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..iltering-deployment_31bf3856ad364e35_6.1.7601.17514_none_e9970db4e9ae46ad
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.1.7601.17514_none_79642285ffd2a388
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpcache_31bf3856ad364e35_6.1.7600.16385_none_bbb4be4df0a594ff
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-cachingbase_31bf3856ad364e35_6.1.7600.16385_none_c8b9f69310f257a9
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpcachebinaries_31bf3856ad364e35_6.1.7600.16385_none_f71a2dca0d835eb4
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..stfilteringbinaries_31bf3856ad364e35_6.1.7600.16385_none_38daa6d0fa5c3fac
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-w3svc_31bf3856ad364e35_6.1.7600.16385_none_245fe99d57653e96


    Summary:
    Seconds executed: 168
    Found 87 errors
    CSI Manifest Failed Catalog Check Total count: 1
    CSI Missing Deployment Key Total count: 51
    CSI C Mark Deployment Missing Total count: 33
    CSI Payload File Corrupt Total count: 1
    CBS Catalog Corrupt Total count: 1


    Unavailable repair files:
    winsxs\manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest
    servicing\packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.mum
    servicing\packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat


    Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.]

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