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  1. #21
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      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Thank you. As I suspected!

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
    5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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  2. #22

    Join Date
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    Twin Falls, Idaho
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    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-22 16:46:10.896
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .txt script file at C:\Users\Matt\Desktop\SFCFixScript.txt [0]








    Trace::
    Successfully traced component wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.
    Package_2_for_KB3076895~31bf3856ad364e35~amd64~~6.1.1.1.3076895-5_neutral_LDR3
    Trace:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 97 datablocks.
    Finish time: 2017-12-22 16:46:11.271
    Script hash: z7MUaFoDrNBc0DLeulz/OEvDPBymEer5gdlAdZit44g=
    ----------------------EOF----------------------

  3. #23
    Moderator
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    Join Date
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  4. #24

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-22 18:27:58.912
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .zip script file at C:\Users\Matt\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\wcp.dll
    Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests
    Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages


    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\wcp.dll to C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\wcp.dll.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat.
    Successfully copied file C:\Users\Matt\AppData\Local\niemiro\Archive\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.mum.


    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\wcp.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\wcp.dll
    Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
    Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
    Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
    Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 100 datablocks.
    Finish time: 2017-12-22 18:27:59.131
    Script hash: oUyLnQbh/uYS5ItIB0+SqQhDP7MiNWVelNJQE+7QKX4=
    ----------------------EOF-----------------------]
    Attached Files Attached Files

  5. #25
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    Join Date
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    Location
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    I want you to only provide a screenshot of your Attributes tab of every drive you have.

    GSmartControl

    Follow the instructions below to test your hard drive health with GSmartControl:




    • Download GSmartControl and save it on your Desktop;
    • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
    • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
    • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
    • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
    • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  6. #26

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    here are the attribute pics
    Attached Thumbnails Attached Thumbnails [7SP1HomePre x64] Norton 360 installs. but cannot run-1st-drive-jpg   [7SP1HomePre x64] Norton 360 installs. but cannot run-2nd-drive-jpg   [7SP1HomePre x64] Norton 360 installs. but cannot run-3rd-drive-jpg  

  7. #27
    Moderator
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    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    13,429
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Provide a fresh CheckSUR.log for me please :)


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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  8. #28

    Join Date
    Dec 2017
    Location
    Twin Falls, Idaho
    Posts
    82
    • specs System Specs
      • Motherboard:
        P8Z68-V Pro
      • CPU:
        Intel Core i5-2500K 3.30GHz
      • Memory:
        16.0GB Dual-Channel DDR3 @ 824MHz (9-9-9-24)
      • Graphics:
        2048MB ATI AMD Radeon HD 6900 Series (XFX Pine Group)
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
      • Disk Drives:
        Optiarc DVD RW AD-7280S ATA Device
      • Cooling:
        Case fans
      • Display:
        SyncMaster
      • Operating System:
        Windows 7 Home Premium 64-bit SP1

    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [=================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2017-12-22 22:54


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs
    (f) CBS Catalog Corrupt 0x80096003 servicing\Packages\Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat
    (fix) CBS Catalog Corrupt CBS File Replaced Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
    (fix) CBS Paired File CBS File also Replaced Package_134_for_KB3197868~31bf3856ad364e35~amd64~~6.1.1.5.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60
    (fix) CSI Manifest Failed Catalog Check CSI File Replaced File: wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23126_none_f16986c0fafa9e60.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bc9acf99b3ea0766 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e16458f1e71bdabf HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cffcd6fa5a62f2c4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e33aae4fbacf1cfe HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_aa828dfcad15e608 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ef053929e0b96123 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a06b53924c7d2ade HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c12df7b201462ce1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c1f5ad54706dcc3d HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e1b308d4f2cea6cb HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_dac782519913d83a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_aff14c4f325ab760 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c2c7e4f623e83d78 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b34a1e820fbd8644 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cedde24e7d1c84a4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bf614a9e06d8598b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ab338613610930d5 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ef9576d808c43bf4 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d9db1708e5eb994b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b75377dd76a8cbbe HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_fa5b0b5231710a7e HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d085845519764c79 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6913ccfe8c97edb HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ccc3a0b5b96a4cd1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f5367161b0de23c1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ec1ebeea8cec6ae6 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e670df37b656bba1 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d463f44dab8499ed HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f916d00fea7e6be5 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_eea6dcee5dfecc4a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c3538d5e718991ea HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a9eec60bc3103798 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_982805d27ce851f6 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_8.0.7601.17514_f2e856006cf1106e HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_dcf1f9a05b1ac375 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d023f18fe2261316 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a313bcd7c451ab0b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_d667c81bced52b9d HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c6922d645cad62c7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_e58a0920c23e6e90 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a32d5dd5fcbd6f6a HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cdf76928bad39b1b HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_c8bc0d09554bc476 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_cf7926e5d026bc29 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_a7de023f385114bd HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_f8d1fd2a1094e2b7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b48b187bf2e4cf58 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_be4df0873dbc69a3 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bc873d713aa369e7 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_ed29e20222ec7e58 HKLM\Components\CanonicalData\Deployments
    (f) CSI Missing Deployment Key 0x00000000 microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6343c5beb88b158 HKLM\Components\CanonicalData\Deployments
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-w3svc_31bf3856ad364e35_6.1.7600.16385_none_1a0b3f4b23047c9b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-processmodel_31bf3856ad364e35_6.1.7601.17514_none_1f3c3defefc3a10e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..ymousauthentication_31bf3856ad364e35_6.1.7600.16385_none_29656140647b1f4b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpcache_31bf3856ad364e35_6.1.7600.16385_none_c60968a0250656fa
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-corewebengine_31bf3856ad364e35_6.1.7601.17514_none_3824b7e874450959
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.1.7601.17514_none_6f0f7833cb71e18d
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-corewebengine_31bf3856ad364e35_6.1.7601.17514_none_2dd00d963fe4475e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..ymousauthentication_31bf3856ad364e35_6.1.7600.16385_none_1f10b6ee301a5d50
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..ttpprotocolbinaries_31bf3856ad364e35_6.1.7600.16385_none_001e55868784026b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-requestfiltering_31bf3856ad364e35_6.1.7600.16385_none_11544d1465ddc789
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-processmodel_31bf3856ad364e35_6.1.7601.17514_none_14e7939dbb62df13
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.1.7601.17514_none_38c26240c181e54e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..ttpprotocolbinaries_31bf3856ad364e35_6.1.7600.16385_none_f5c9ab3453234070
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..stfilteringbinaries_31bf3856ad364e35_6.1.7601.17514_none_30b71046c2ea014b
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-requestfiltering_31bf3856ad364e35_6.1.7600.16385_none_06ffa2c2317d058e
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..henticationbinaries_31bf3856ad364e35_6.1.7601.17514_none_9e29ed08727f054f
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpprotocol_31bf3856ad364e35_6.1.7600.16385_none_68a5e77611f7f7cd
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpcachebinaries_31bf3856ad364e35_6.1.7600.16385_none_016ed81c41e420af
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-caching_31bf3856ad364e35_6.1.7600.16385_none_9fe4c8919632c4ea
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..cachingbasebinaries_31bf3856ad364e35_6.1.7600.16385_none_a64b606fd63fa189
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.1.7601.17514_none_43170c92f5e2a749
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-i..cachingbasebinaries_31bf3856ad364e35_6.1.7601.17514_none_9e27c9e59ecd6328
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-httpprotocol_31bf3856ad364e35_6.1.7600.16385_none_72fa91c84658b9c8
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-cachingbase_31bf3856ad364e35_6.1.7600.16385_none_d30ea0e5455319a4
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..henticationbinaries_31bf3856ad364e35_6.1.7601.17514_none_a87e975aa6dfc74a
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-caching_31bf3856ad364e35_6.1.7600.16385_none_aa3972e3ca9386e5
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..iltering-deployment_31bf3856ad364e35_6.1.7601.17514_none_e9970db4e9ae46ad
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.1.7601.17514_none_79642285ffd2a388
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpcache_31bf3856ad364e35_6.1.7600.16385_none_bbb4be4df0a594ff
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-cachingbase_31bf3856ad364e35_6.1.7600.16385_none_c8b9f69310f257a9
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 amd64_microsoft-windows-iis-httpcachebinaries_31bf3856ad364e35_6.1.7600.16385_none_f71a2dca0d835eb4
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-i..stfilteringbinaries_31bf3856ad364e35_6.1.7600.16385_none_38daa6d0fa5c3fac
    (f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_df426362b54d84b2 wow64_microsoft-windows-iis-w3svc_31bf3856ad364e35_6.1.7600.16385_none_245fe99d57653e96


    Summary:
    Seconds executed: 166
    Found 86 errors
    Fixed 2 errors
    CSI Manifest Failed Catalog Check Total count: 1
    Fixed: CSI Manifest Failed Catalog Check. Total count: 1
    CSI Missing Deployment Key Total count: 51
    CSI C Mark Deployment Missing Total count: 33
    CBS Catalog Corrupt Total count: 1
    Fixed: CBS Catalog Corrupt. Total count: 1
    Fixed: CBS Paired File. Total count: 1
    Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.]

  9. #29
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Now SFC please.


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  10. #30

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFC results
    Attached Files Attached Files

  11. #31
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Try Norton now. I'm curious.


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  12. #32

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Get this after install,Norton.jpg
    retry just does same thing after a minute. Cancel does nothing.

    Norton 360 shows in start menu, click nothing happens, see it as process in Task manager, but can't end or goto it.

    After about 5 min 2nd box comes up, clicking on open support website (Error: "8504,106") gets you here. Tried this before, didn't help, will try again in a few minutes. close button will close box
    Attached Thumbnails Attached Thumbnails [7SP1HomePre x64] Norton 360 installs. but cannot run-norton-jpg   [7SP1HomePre x64] Norton 360 installs. but cannot run-norton2-jpg  

  13. #33
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    You have tried the remove and reinstall tool?


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  14. #34

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Just tried it, comes back with same thing. When I restart computer and goto start menu all programs the file labeled norton 360 is empty.
    Task manager shows in processes
    Attached Thumbnails Attached Thumbnails [7SP1HomePre x64] Norton 360 installs. but cannot run-tm-jpg  

  15. #35
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    Are you using Fast Startup? If yes, try disabling it and see if it helps.


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  16. #36

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    no, don't think it is Windows 7, have never seen or heard of it before

  17. #37
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    I have found this suggested by a Norton technician, I have not tested it, and therefore I have to warn you that you should create a Restore Point before trying this.

    1- Restart computer in "safe mode with networking"

    2- Go to Computer > Program Files (x86) > Norton 360 > Engine > 20.3.0.36 (This was the version then relevant)

    3- Locate symhtmdx.dll and change the name to symhtmdx.dll.old
    4- Restart computer in normal mode


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  18. #38

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    cannot find that .dll file

  19. #39
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    softwaremaniac's Avatar
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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
    5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
    Attached Files Attached Files


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

  20. #40

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    Re: [7SP1HomePre x64] Norton 360 installs. but cannot run

    [SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-12-23 16:37:58.231
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .txt script file at C:\Users\Matt\Desktop\SFCFixScript.txt [0]








    FileScan:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 100 datablocks.
    Finish time: 2017-12-23 16:38:06.476
    Script hash: lCLKcEP8khIS6H6oDMCuwytmmRTihGp8TzIp3/iH3jo=
    ----------------------EOF-----------------------]

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